West Coast Beach House Reviews: Everything Guests Say

West Coast Beach House ReviewsWhat Guests Say About West Coast Beach HouseEverything Guests Say About West Coast Beach HouseWest Coast Beach House Guest Feedback
West Coast Beach House 📍 Panagsama Beach, Basdiot, Moalboal, Philippines 5 Star Hotels in Moalboal Rating: ★ 8.1 183 total reviews 70 relevant reviews Book this hotel

We have 183 reviews of West Coast Beach House in our analysis, including 70 with specific, relevant feedback. We’ve organised these guest comments by topic so you can see what people say about the accommodation, from rooms and breakfast to staff, location, and facilities.

To keep the analysis focused on meaningful feedback, we left out 113 reviews that contained little or no specific information.

Overall: What guests say

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11 relevant reviews

Guests repeatedly describe West Coast Beach House as clean, cozy, welcoming, and good value, with a relaxed local atmosphere, helpful staff, useful services, and a pleasant common area. Its location near bars is convenient yet reportedly quiet. Minor drawbacks include smaller rooms and an in-house menu that could be improved.

Wish I knew my stay was going to be so great, as I would have booked a longer time.

★ 10.0Young Couple

Nothing to dislike, rooms can be bigger, and menu from the in house kitchen could be better.

★ 10.0Young Couple

I arrived at the hostel by chance and had an amazing experience and an amazing conversation.

★ 10.0Solo Traveller

Friendly team, solid help, good meals, and useful services—West Coast Beach House provides comfort and reliability.

★ 10.0Couple

The area is near bars, but you can barely hear the loud music.

★ 10.0Young Couple

You feel the local vibes without compromising on comfort and modern touch.

★ 10.0Young Couple

West Coast Beach House feels like a great choice right away.

★ 10.0Couple

It has a different ambiance than to all the other places.

★ 10.0Young Couple

The common area is a nice place to hang out.

★ 10.0Young Couple

The vibe is relaxed and welcoming, fitting Moalboal’s charm.

★ 10.0Couple

Everything about the West Coast Beach House is great.

★ 10.0Young Couple

There wasn't anything not to like about this place.

★ 10.0Young Couple

We will definitely be returning for a longer stay.

★ 10.0Young Couple

Great value as well and room is clean.

★ 8.0Group

We enjoyed our time and stay here!

★ 10.0Young Couple

Nothing really. Was a great stay overall.

★ 9.0Young Couple

Good stay, well-located and clean hotel.

★ 7.0Couple

Recommended for a warm, caring stay.

★ 10.0Couple

Overall I enjoyed my stay here.

★ 9.0Solo Traveller

Very good value for money

★ 10.0Solo Traveller

The place is very cozy.

★ 10.0Young Couple

Worth the price 😊

★ 10.0Young Couple

Great budget option

★ 8.0Solo Traveller

No deal breaker.

★ 10.0Young Couple

Thumbs up.

★ 10.0Young Couple

Highly recommended!

★ 10.0Solo Traveller

Location: What guests say

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59 relevant reviews

The central Panagsama location is the strongest recurring advantage: restaurants, bars, cafés, shops, the beach, and sardine/turtle snorkeling are within a short walk. However, the main-road setting brings recurring nighttime noise from bars, live music, passing motorcycles, and traffic, despite some guests finding it quiet.

At 5 or 6, the motorcycles start passing by and the peace is over, although you haven't had much time for that because there are people walking by and until midnight or 1 AM you're still hearing noises.

★ 6.0Solo Traveller

It’s not a social hostel. The dorm is further down the street compared the restaurant/reception itself. there isn’t an area where to chill and meet new people.

★ 6.0Solo Traveller

Even it is in the main street with clubs and bars as well, the hotel is quite and you can easily sleep at night :)

★ 9.0Young Couple

Location is great, next to some great bars and restaurants and a 2 minute walk to the beach to see the sardines and turtles!

★ 8.0Solo Traveller

The hostel layout is in a weird location so there's cars and bikes always passing by to another couple hotels all tucked in together.

★ 5.0Young Couple

It was good and we enjoyed the place because we can just walk around to restaurants, bars and to the oceanfront and hang

★ 8.0Young Couple

The place is close by the beach but the thing is, there is a live band just across the hostel during nighttime.

★ 7.0With Friends

The Location Was The Best, Just Near To Many Restaurants And Bars And That Was The Only One Thing I Liked

★ 5.0With Friends

Great great location, near the beach so it's very convenient to go back and forth either for swimming or diving.

★ 8.0Group

The place is close to all the action; the beach and the restaurants/bars, but is still quiet at night.

★ 9.0Young Couple

Location was perfect! A lot of nice cafes and restaurants nearby but the area was still quiet and peaceful.

★ 8.0Group

This is very convenient, but at the same time you’ll have to deal with loud music at night

★ 7.0Young Couple

The location is perfect for restaurants and bars within Panagsama plus walking distance going to the beach

★ 5.0With Friends

It's on a very busy street, the location is great, but the tranquility is less so.

★ 6.0Solo Traveller

Close to the beach to see the sardines, nightlife (without the noise), restaurants, bar, massage ...

★ 7.0Couple

The location is perfect, right beside all the restaurants, bars, cafes and shops but also quiet.

★ 6.0Group

Located in the Main Street with loads of bars, restaurants and near the beach for snorkelling.

★ 4.0Young Couple

Great location! Near all the best spots for scuba diving, snorkeling, coffee shops, restaurants and bars.

★ 9.0With Friends

Great location , and right opposite a very social hostel as well as near the beach.

★ 5.0Solo Traveller

Location is amazing, in the centre of the town closed to all restaurants and shops.

★ 9.0Young Couple

The location, the staff, the owner interaction making sure when we arrived everything was ok.

★ 10.0Young Couple

The location was great! Super close to the beach and all the restaurants and shops.

★ 9.0Young Couple

The reception and therefore main area is located across the street, 1min walk away.

★ 3.0Solo Traveller

The west coast beach house is located near the beach which was nice.

★ 9.0Young Couple

Despite the actual bed being okay I did not feel safe here

★ 5.0Solo Traveller

Great wifi and close to everything else

★ 9.0Solo Traveller

Prime location for a short stay!

★ 9.0Young Couple

Excellent location and comfortable dormitory.

★ 8.0Solo Traveller

Hotel very well located

★ 7.0Couple

Good food too.

★ 7.0Young Couple

Rooms: What guests say

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51 relevant reviews

Rooms are repeatedly described as small, sometimes cramped or windowless, with recurring bathroom, damp, or cooking smells and limited ventilation. Noise from kitchens, neighbors, construction, bars, and loud AC is common. Positives include comfortable beds, clean rooms in some stays, strong bunk privacy, individual lights and sockets, good AC, and reasonable short-stay value.

The room we were given had no windows, at daytime the room would be filled with an oily smell of cooking coming from somewhere behind the AC that you can't vent out because you have no windows and your only option is to open the door or leave the room.

★ 4.0Young Couple

The only downside for me was that in my room, the AC was almost directly next to my head when asleep, this meant that I was pretty cold during the night, but it didn’t affect me too much and would not advise against staying here due to this.

★ 9.0Young Couple

Room So Small With Very Bad Dampness Smell And The Sound Of The AC Was Annoying, Water Flow Was Too Low . With The Same Price You Can Get a Better Room Somewhere Else

★ 5.0With Friends

Window in the bathroom was covered by a sheet and behind the sheet were a ton of little insects and spider webs definitely needs some cleaning in that area.

★ 8.0Solo Traveller

We also had an insect problem in one of the rooms on our first night but the management quickly took care of it and even offered us a refund.

★ 8.0Group

Room can be made very dark when needing a nap during the day, which is not as common as it should be in accommodation in the Philippines.

★ 10.0Young Couple

The option to rent a hair dryer and kettle would also be a good selling point and a way of making some extra money :)

★ 8.0Solo Traveller

I particularly appreciated the new bed, which was very comfortable, and the availability of Netflix and good air conditioning made the stay even more enjoyable.

★ 9.0Young Couple

In one of the rooms the air con unit is inside one of the top bunks which is ridiculous for the person in that bed.

★ 5.0Solo Traveller

The dorms are separate to the reception and their restaurant and no hangout place for socializing with other fellow solo travellers in the dorm.

★ 7.0Solo Traveller

You could hear the other rooms a little bit, particularly if they were using the shower - but that wasn't a big deal

★ 9.0Couple

The air con was pointing right at the bed which is annoying and my parents room had a really bad smell every day.

★ 6.0Group

It was a cramped jail cell with one tiny window located in the bathroom, which backs onto the hostel kitchen so it's noisy.

★ 5.0Young Couple

Had quite the disturbing experience with people in my room having sex loudly while a third person peeked from behind the bed curtains...

★ 5.0Solo Traveller

The rooms are not soundproof, so you can hear music from bars around, loud neighbors, tv from the room next to you

★ 7.0Young Couple

Our bathroom smelled quite bad, we guess because the kitchen was right next to it and this affected our room.

★ 7.0Couple

It’s the only hotel room I’ve ever stayed in that did not have any window or any outside light.

★ 4.0Young Couple

The room is small, it's ok for a solo traveller, would be quite cosy for a couple.

★ 8.0Solo Traveller

Also it was not that large compared to many other places we have stayed for less.

★ 7.0Couple

The second room was much bigger than our first one which was really really tiny.

★ 6.0Young Couple

Sizes of the room is not so big but for 2 days is enough

★ 9.0Young Couple

To be fair by bedtime there is no smell coming in anymore.

★ 4.0Young Couple

The view from the room to the sea and the proximity

★ 10.0Solo Traveller

The dorms are in a separate location from the main building.

★ 5.0Solo Traveller

Bedsheets could be in better conditions but they were definitely clean.

★ 9.0With Friends

Very loud at night from other guests coming and going.

★ 5.0Young Couple

Great set up with the bunks and blinds

★ 8.0Solo Traveller

Room would be okay for the price.

★ 6.0Young Couple

Construction work noise from adjacent property.

★ 5.0Couple

Private room is well air conditioned.

★ 9.0Young Couple

Staff: What guests say

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48 relevant reviews

Staff are overwhelmingly described as friendly, kind, attentive, and helpful, often assisting with tours, transport, laundry, arrivals, and personal requests. A few reviews report unwelcoming or indifferent attitudes, poor follow-through, limited English, and no assistance available because reception is not open 24 hours.

Asked reception staff to extend when I arrived and they said they'd check and get back to me but they didn't so I was told in the morning I had to move.

★ 3.0Solo Traveller

It is kept clean by the staff who come in a couple of times a day; it’s the guests are who might be careless with cleanliness

★ 8.0Solo Traveller

They did our laundry for a decent price and helped us book tours and transport to other parts of the island.

★ 9.0Young Couple

Big thanks to Elena—she went out of her way to help with a lost power plug from my previous spot.

★ 10.0Couple

Sheila remained in constant contact with us to ensure we had someone there to let us in when we arrived.

★ 9.0Young Couple

I had a personal problem and they couldn't help me since their reception is not 24 hours.

★ 6.0Solo Traveller

We were also helped with an important request during our stay too which we really appreciated.

★ 9.0Young Couple

I love the stuff, they are so friendly and all with a smile on their faces.

★ 9.0Family with Young Children

Additionally, the staff were not very accommodating or helpful during this situation, which was disappointing.

★ 9.0Young Couple

Staff were great, although some didn't seem to speak much English they were nice enough.

★ 5.0Young Couple

Staff were really nice too and were ready to help us with anything we asked.

★ 8.0Group

The staffs were very accommodating and they took pride on what they are doing.

★ 10.0Solo Traveller

I did not like the attitude of their staff, they are not welcoming.

★ 1.0Group

Also Staff Will Ask You To Put a Good Review In Booking 🤨

★ 5.0With Friends

When I told the staff about it she just laughed it off

★ 5.0Solo Traveller

The staff is friendly, helpful, and truly cares about your stay.

★ 10.0Couple

Staff didn’t really seem too bothered that we were there.

★ 6.0Young Couple

Staff and guests loud at nightime in the hallway.

★ 9.0Solo Traveller

Staff very friendly and always ready to help you

★ 9.0Young Couple

The staffs are nice and helpful with their guests.

★ 7.0Solo Traveller

The staff is always willing to help you out.

★ 8.0Solo Traveller

Super friendly staff to answer to my random questions.

★ 9.0Young Couple

However, the staff were really nice and attentive.

★ 4.0Young Couple

The staff are all friendly and smiling.

★ 10.0Solo Traveller

The staff are lovely and helpful!

★ 9.0Young Couple

The staff were friendly and helpful.

★ 9.0Young Couple

The staff was very helpful.

★ 9.0Young Couple

The staff was friendly.

★ 6.0Young Couple

Really nice staff

★ 9.0Couple

Very friendly staff

★ 9.0Solo Traveller

Facilities: What guests say

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28 relevant reviews

Facilities are mixed: the dorms often have too few bathrooms, which become dirty and wet, with recurring toilet-paper and odor problems; sinks are very low and towels, soap, or lockers may cost extra or be unavailable. Some buildings lack common space and secure doors. Positives include fast Wi-Fi, an onsite cafe, laundry, rentals, water refills, and effective air conditioning.

They also had life vests for rent that we availed to go snorkeling, the quality was excellent and the rate was very affordable at 50 pesos (Jan 2023)

★ 9.0Young Couple

You can also book whale watching and coasteering from here also, my favourite were the bikes they have for rent to guests at a reasonable rate per day.

★ 9.0Young Couple

The common area inside is filled with laundry sacks and cushions from outside at nighttime so you don't have anywhere to sit

★ 9.0Solo Traveller

I saw them cleaning toilets once/twice a day but because of the high number of guests, toilets got dirty very fast

★ 6.0Solo Traveller

The place does not provide hand soap, so you have to bring your own to the bathroom every time.

★ 3.0Solo Traveller

There are not many options for laundry services in town so it’s convenient and done well with the hostel.

★ 8.0Solo Traveller

No lock (you have keys but nobody locks it) so any stranger from the street can walk right in.

★ 5.0Solo Traveller

Their reception area is misleading because it is located separately from their dorms and maybe rooms as well.

★ 1.0Group

The bathroom/ toilet wasn’t as clean as it probably could have been but was not also too bad.

★ 8.0Solo Traveller

The sinks are very, very low, and it was difficult to use them as a tall person.

★ 3.0Solo Traveller

Ask for the total cost when doing laundry service as there are a laundry and delivery/service fee.

★ 8.0Solo Traveller

Also there are not enough lockers for everybody and the main door to the room doesn‘t close.

★ 3.0Solo Traveller

Overall, there are 3 bathrooms and showers, and when they are together, everything is always wet.

★ 3.0Solo Traveller

There is no common area, so if you go alone it's hard to meet more people.

★ 6.0Solo Traveller

Bathroom is both a shower and toilet without a curtain, everything gets wet when people shower

★ 8.0Solo Traveller

They also rent out life jackets here that are cheaper than at the rental shops.

★ 6.0Group

Laundry I could just leave at the desk and it was back the next day.

★ 10.0Solo Traveller

The lounge area was across the road from the dormitory and was outdoors (at reception).

★ 8.0Solo Traveller

The property has great equipment for rent whether it be life jackets, snorkels or motorbikes!

★ 9.0Young Couple

They are really close to the sleeping area, so the smell was often unpleasant.

★ 3.0Solo Traveller

VERY fast internet and a cafe on site - perfect if you working online.

★ 8.0Solo Traveller

The air conditioner froze us every night, and I got a bit sick.

★ 3.0Solo Traveller

The bathrooms and shower are really dirty and not comfortable at all.

★ 4.0Solo Traveller

You have to hire bath towels, a small charge I didn’t expect.

★ 8.0Solo Traveller

And one bathroom has a really bad smell all the time.

★ 3.0Solo Traveller

Great amenities (could pay for laundry, motorbike, food, free water, etc)

★ 9.0Solo Traveller

Their quick laundry service adds real convenience for travelers.

★ 10.0Couple

I love the new interior of the cafe.

★ 10.0Solo Traveller

They had Netflix for free.

★ 10.0Solo Traveller

Available tours and scooter rental.

★ 6.0Solo Traveller

Restaurant: What guests say

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9 relevant reviews

The on-site food is tasty, ridiculous amounts of cheese on the burgers 🍔🥰🥰.

★ 10.0Couple

Reception and breakfast area is a minute's walk away, on a different property.

★ 6.0Solo Traveller

I love that they have a lobby/restaurant where we could all hang out.

★ 8.0Group

The food is also good with a resealable price.

★ 8.0Solo Traveller

The meals at the restaurant are very good.

★ 7.0Couple

The Friday night dinner with everyone was wonderful!

★ 9.0Young Couple

The restaurant right there was good.

★ 10.0Solo Traveller

Their espressos were also REALLY good!

★ 8.0Group

Cafe food basic and bland.

★ 5.0Couple

We also love their food!

★ 10.0Young Couple

Food is good.

★ 6.0Solo Traveller

Breakfast: What guests say

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4 relevant reviews

The breakfast and food is really tasty and really reasonably priced, it fills you up for a long day snorkelling.

★ 9.0Young Couple

They make good caramel macchiato 😋😋♥️♥️

★ 8.0Young Couple

And good breakfast and coffee.

★ 9.0Young Couple

Great breakfast.

★ 9.0Young Couple

Check-in / Check-out: What guests say

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4 relevant reviews

Perhaps some signage or a little reminder on check-in may help?

★ 10.0Young Couple

They accommodated me slightly before check in time

★ 5.0Solo Traveller

We arrived after check in hours.

★ 10.0Young Couple

I switched hostel

★ 5.0Solo Traveller
West Coast Beach House

West Coast Beach House

Rooms2Price rangePHP 2 684 - PHP 2 684Room size range10 - 50 m²
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