Conrad Hong Kong
Conrad Hong Kong offers 20 room types, ranging from 40 sqm to 70 sqm. Nightly room prices range from 3,616 to 44,048 HKD. Book your stay directly through H5star.
What Defines Conrad Hong Kong
Asia-Pacific Conrad original
Opened as the first Conrad property in Asia on 1 July 1990.
Vertical Pacific Place setting
Occupies floors 39 to 61 above the retail and commercial podium of Pacific Place in Admiralty.
Skyline-facing accommodation
Rooms and suites emphasize elevated views towards Victoria Harbour, The Peak and Central.
Direct mixed-use integration
The hotel connects directly with Pacific Place’s shopping, office and transit-linked facilities.
Outdoor heated swimming
The year-round outdoor heated pool is open to all ages and is listed with daily hours of 6:00 AM to 10:00 PM.
Round-the-clock health club
The health club operates 24 hours and includes fitness facilities, personal training, classes, sauna, steam room, Jacuzzi and massage services.
Substantial suite inventory
The accommodation mix includes 44 suites alongside standard, Deluxe Park, Deluxe Harbour and Executive Floor categories.
Six named dining venues
Named outlets include Cantonese restaurant Golden Leaf, Italian restaurant Nicholini’s, Brasserie on the Eighth, Garden Café, Lobby Lounge and Pacific Bar.
Architectural authorship
P&T Architects’ Remo Riva designed the hotel, with interiors by Wilson & Associates.
Victoria Barracks legacy
Pacific Place was developed on the former Victoria Barracks site, combining colonial military history with modern offices and luxury retail.
Featured Facilities at Conrad Hong Kong
- Heated pool
- Hot tub/Jacuzzi
- Massage services
- Outdoor Pool
- Parking
- Pool bar
- Restaurant
- Spa
Which Type of Stay Is It Best For?
High-floor views across Victoria Harbour and The Peak, suite inventory, a heated outdoor pool, Jacuzzi, spa and massage services create a private city setting for couples seeking skyline scenery alongside relaxation.
- ✓Breakfast in the room
- ✓Pool bar
- ✓Room service
- ✓Wine/champagne
- ✓Garden
- ✓Live music/performance
- ✓Concierge service
- ✓Happy hour
- ✓Sun loungers or beach chairs
- ✓Bar
A 24-hour health club combines fitness facilities, sauna, steam room, Jacuzzi, fitness classes, personal training and massage services.
The heated outdoor pool and spa packages extend the routine from exercise into relaxation.
- ✓Fitness facilities
- ✓Spa/wellness center
- ✓Swimming pool
- ✓Fitness center
- ✓Hot tub/Jacuzzi
- ✓Massage services
- ✓Steam room
- ✓Fitness classes
- ✓Sauna
- ✓Fitness/spa locker rooms
- ✓Access to health care professionals
- ✓Allergy-free room
- ✓Fruits
- ✓Lockers
- ✓Special diet menus - on request
Families can use the outdoor pool, which is open to all ages, while kid-friendly buffet items and kid meals are available on request.
Direct Pacific Place access also links the hotel with shops.
- ✓Family rooms
- ✓Babysitting/child services
- ✓Kid meals
- ✓Kid-friendly buffet
Its position above Pacific Place puts guests directly beside offices, retail and transit-linked infrastructure in Admiralty.
The 39th-to-61st-floor tower, central business district setting and broad room inventory support corporate stays and conferences.
- ✓Business center
- ✓Meeting/banquet facilities
- ✓Express check-in/check-out
- ✓Luggage storage
- ✓Shuttle service
- ✓Breakfast takeaway containers
- ✓Car hire
- ✓Coffee Shop on site
- ✓Contactless check-in/check-out
- ✓Currency exchange
- ✓Ironing service
- ✓Laundry
- ✓Mobile app for room service
- ✓Safety deposit box
- ✓Valet parking
Rooms & Rates at Conrad Hong Kong
Check rates and availability for all rooms at Conrad Hong Kong, then book securely with H5star.
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5 photosA Vertical Landmark Above Pacific Place
The first Conrad in Asia
Opened on 1 July 1990, the hotel was the first Conrad property in Asia and forms one of the anchor hotels in Pacific Place’s original master plan. Its identity is that of a high-rise business-luxury hotel rather than a themed or resort-style property.
Architecture from podium to skyline
P&T Architects’ Remo Riva designed the hotel, while Wilson & Associates handled the interiors. The hotel occupies floors 39 to 61 above Pacific Place’s retail and commercial podium, creating a vertical arrival and public-area experience connected directly to the wider complex.
A contemporary Pacific Place setting
Pacific Place underwent a major renovation completed in 2011, involving interior, exterior and architectural changes associated with Thomas Heatherwick. The hotel’s common areas combine lobby and lounge spaces with dining venues and links into the mixed-use development.
Harbour and Peak Views from the Upper Floors
A substantial high-rise accommodation mix
The property is described as offering approximately 512–513 rooms and suites, including 44 suites. Categories include Deluxe Park Room, Deluxe Harbour Room, Executive Floor Room and Conrad Suite, alongside standard guest rooms.
Elevated views as a defining feature
The upper-tower position makes outlook central to the accommodation experience, with rooms and suites emphasizing views over Victoria Harbour, The Peak and the surrounding Central district.
Cantonese, Italian and International Dining Above Central
Named restaurants across several cuisines
Golden Leaf serves Cantonese cuisine, while Nicholini’s is the Italian restaurant identified as the property’s award-winning dining flagship. Brasserie on the Eighth is associated with French specialties, and Garden Café offers international buffet-style dining.
Bars and lounge settings
The dining collection also includes Lobby Lounge and Pacific Bar, giving the hotel distinct lounge and bar venues alongside its restaurants. The hotel also advertises a coffee house and 24-hour room service.
Child-friendly dining provisions
Food-and-drink services include kid-friendly buffet items and kid meals available on request, adding a practical family option to the hotel’s broader restaurant and bar offering.
Year-Round Pool Living Above Hong Kong
Heated outdoor swimming
The principal outdoor leisure feature is a heated swimming pool open year-round and accessible to all ages. One listed schedule gives daily opening hours from 6:00 AM to 10:00 PM.
Poolside relaxation facilities
The pool area provides pool towels, sun loungers or beach chairs and a pool bar. It is linked with the hotel’s Jacuzzi or whirlpool and wider wellness facilities.
A 24-Hour Health Club with Spa and Thermal Facilities
Fitness at any hour
The 24-hour health club includes a fitness centre, fitness classes, personal trainer availability and fitness and spa locker rooms, supporting both independent exercise and scheduled training.
Sauna, steam and Jacuzzi facilities
Wellness facilities include a sauna, steam room, hot tub or Jacuzzi and relaxation-oriented spa services, creating a thermal and hydrotherapy component alongside the gym.
A broad massage menu
Massage services and spa packages include full-body, head, foot, neck and back massage options. The wellness offering is integrated into the hotel rather than presented as a separate destination facility.
Admiralty’s Commercial Core and Victoria Barracks Heritage
Between Central, Wan Chai and the waterfront
The hotel is in Admiralty at the edge of Central, positioned between Central, Wan Chai and Hong Kong Island’s waterfront corridors. The surrounding district is known for commercial activity, luxury retail and administrative institutions.
A layered historical setting
Pacific Place stands on land formerly associated with Victoria Barracks, giving the area a colonial and military history that now sits alongside modern office towers, shopping facilities and urban transport infrastructure.
Central business district access
The Admiralty and Queensway setting places the hotel within the central business district and near Central’s business and retail areas. Its position inside Pacific Place provides internal circulation to the complex’s commercial and shopping functions.
What's near Conrad Hong Kong?
Sentiment analysis
| Category | Score | Guest Sentiment |
|---|---|---|
| Cleanliness | 7.4 | Multiple mentions of dust in corners, a damp smell in rooms and filthy windows in the bar; some public areas appear well kept but housekeeping issues and a reported rancid cream indicate occasional lapses. |
| Service | 9.2 | Consistently praised staff and concierge (helped recover a phone, attentive, lovely service); guests repeatedly highlight excellent and helpful personnel. |
| Location | 9.3 | Very strong theme: ideal location above a mall and beside the metro, central to restaurants and attractions — described as perfect and central to everything guests need. |
| Room Quality | 7.6 | Mixed feedback: some rooms have excellent views and comfortable beds, but several comments note tired/outdated design, poor furniture and maintenance issues (broken bath plug). |
| Amenities | 8.8 | Positive mentions of pool (with cabanas), lounge access, gym and live music in the bar; amenities considered a highlight by many guests. |
| Value for Money | 8.7 | Several guests report excellent value and make this their default hotel in HK; a few note it may not match other 5-star properties exactly, but overall perceived as good value. |
| Food and Beverage | 8 | Breakfast generally praised (good range, eggs cooked to order), but multiple negatives: poor coffee, buffet quality concerns, a rancid cream report and mosquito bites during breakfast reduce the score. |
| Overall Experience | 8.2 | Overall positive stays driven by location, service and amenities, tempered by cleanliness and room maintenance issues noted by several guests. |
Guest reviews
We analysed 1,079 reviews and found 283 containing specific, useful feedback about Conrad Hong Kong. The feedback is organised by topic so you can quickly see what guests say about the property.
Staff: What guests say
165 relevant reviewsStaff are repeatedly praised as friendly, attentive, professional, and helpful across reception, housekeeping, dining, the pool, and executive lounge. Guests single out concierge assistance and personalized service, including help recovering a phone and arranging gluten-free meals. A few report impersonal or rude service, and one disputed laundry charge.
See the evidence
Henry diligently coordinated the special preparation of gluten free meals for me when such options were not part of the normal buffet spread.
Excellent Concierge helped recover a phone I left in taxi.
Service was efficient but impersonal, lacking the warmth and recognition found in other luxury lounges.
Moby was using a rude tone and then ignored my request.See all reviews about staff
Rooms: What guests say
182 relevant reviewsRooms are often praised for their generous size, comfortable beds, cleanliness and striking harbour, mountain or Peak views. However, dated decor and furnishings recur, and some guests report mould or smoke smells, stained carpets, poor lighting, faulty drains or other maintenance problems. Room condition and views vary; non-harbour rooms may miss the scenery.
See the evidence
The room itself was very large, very clean, very modern, had a very comfortable bed and offered amazing views over the Harbour.
The room finishes are outdated, many used to smoke in here, and even though this is now a non-smoking room, the smell has permeated the carpet and furniture!
The room was very spacious and comfortable.
The hot water in my shower didn’t work and despite requesting it to be fixed/sorted twice, it never was!!See all reviews about rooms
Overall: What guests say
113 relevant reviewsGuests frequently praise the Conrad Hong Kong’s beautiful, comfortable setting, welcoming staff, executive lounge, harbor views, and convenient connection to a mall and train station. Many say they would return. Others find it expensive for the value and say facilities are aging or need refurbishment; reports of inconsistent service and a delayed deposit refund also appear.
See the evidence
Convenient that it is attached to a mall and a train station.
Club lounge has a spectacular harbor view and provided not bad happy hour.
The hotel is getting slightly old and should be refurbished.
Great Hotel but terrible reception response .. took $22,000 deposit on the 2nd of July and left on the 7th and promised a refund within 14 days !!! and I am still waiting.See all reviews about overall
Location: What guests say
177 relevant reviewsThe standout is the central Pacific Place location, with direct mall access and convenient connections to Admiralty MTR, buses and trams; Hong Kong Park and the Peak Tram are also walkable. Guests value the shopping, dining and harbor views, though some find the entrance hard to locate and walking routes confusing or inconvenient.
See the evidence
Another bonus of the hotel is that it is built on top of a large shopping centre (lots of places to eat along with a choice of both high end and general shops) which in turn gives direct access to the local metro (MTR) station (Admiralty) along with bus stops and the tram stops.
The hotel is right next to Hong Kong Park, walking distance from the lower Peak Tram station and Admiralty MTR station.
The hotel is on top of a luxury mall and the entrance is hard to find. Basically they assume you arrive by car.
Central location, but difficult to walk anywhere due to highway system around the hotel.See all reviews about location
Breakfast: What guests say
118 relevant reviewsBreakfast was often praised as delicious, plentiful, and varied, with fresh food, eggs cooked to order, and attentive allergy accommodations. However, reviews repeatedly mention crowded dining areas, long queues, and limited or repetitive choices; some guests found the buffet overly Asian-focused, while others reported inconsistent quality, stale bread, and slow or incorrect service.
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Breakfast was a highlight — not only was the buffet selection extensive and delicious, but the chef went out of his way to prepare a special nut-free meal for my daughter, ensuring her safety and comfort.
Cramped breakfast area hardly space to walk properly without bumping into someone.
The buffet leaned heavily toward Asian dishes, seemingly tailored to the hotel’s primary clientele from mainland China.
At breakfast, there is a huge line, which is disappointing as it closes at 10:30 AM regardless of the queue.See all reviews about breakfast
Facilities: What guests say
74 relevant reviewsElevators are the most recurring complaint: despite six lifts, guests often reported overcrowding and waits of 5–10 minutes or longer, especially at busy times. Many also described rooms, bathrooms and public areas as dated or worn. Positives include the pool and attentive poolside service, the harbour-view Executive Lounge, live music, and direct access to a large shopping mall.
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Every visit required waiting for elevators that were chronically overloaded.
overall facilities while clean looks poorly maintained i.e. The elevator buttons were dimly lit and difficult to see
The Executive Lounge provides a lovely afternoon tea and evening drinks and canapés with a great view over the harbour and wonderful personal service.
The Pool and Gym struck me as particularly brilliant facilities; the level of solicitude in the poolside service was especially stunning.See all reviews about facilities
Check-in / Check-out: What guests say
35 relevant reviewsCheck-in and checkout were often described as smooth, but long queues and slow service recur, especially at checkout; one guest waited 15–20 minutes. Experiences varied: some guests received early check-in or upgrades, while another waited an hour past the standard check-in time for a room, without an apology. Slow elevators were also mentioned.
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Check‑out took 15–20 minutes due to long queues, with no staff trying managing the situation.
Our check-in however was not a good experience, we arrived early and were prepared to wait until reg check-n time but after asking if the room could be ready early or on time, when we came back to the front desk the room was still not ready 30 min past check-in, we had another 30-40 min wait time until the room was ready, an hour past normal time, no apology, no comp.
Check in and out service super slow!! Never experienced anything like it.
Early check-in was possible -> now that's what you call exemplary customer service!See all reviews about check-in / check-out
Restaurant: What guests say
30 relevant reviewsGuests often praised the restaurants, especially breakfast, Golden Leaf, and Nicholini’s lunch, with varied food and some memorable dishes. Breakfast was also described as small, crowded, and on one occasion poorly managed, with rude staff and disappointing food. Golden Leaf was called good but pricey; opinions of Nicholini’s varied, including a report of stomach problems.
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Breakfast was cramped, and the restaurant staff were rude. The two of us had to sit at a four-person table with another family of three. The next day, we were again forced to sit with two strangers.
The hotel had several restaurants and breakfast buffet was wonderful!
Golden Leaf restaurant was good, but pricey!
Nicholinis food below par and resulted in stomach problems for 2 out of three guests.See all reviews about restaurant
Pool: What guests say
31 relevant reviewsGuests often praised the outdoor pool as pleasant or beautiful, with a heated pool, jacuzzi, and cabanas among its appealing features. Others found the pool and spa small, noted little sun because of surrounding skyscrapers, or complained about heavy chlorination and a 10 PM closing time. Several guests said the pool was closed during their stay.
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The swimming pool was closed and had we known we wouldn’t have booked to stay there.
Nice pool but no sun due to location between skyscrapers
And to add something else, the pool is very chlorinated; if you don't have diving goggles, the sensation in your eyes can be quite bothersome.
Excellent outdoor swimming pool with jacuzzi, saunas.See all reviews about pool
Gym: What guests say
11 relevant reviewsOpinions on the gym are mixed. Some guests praise the well-set-out fitness facilities, and one notes an upgrade adding a squat rack and ski erg. Others describe it as small, cold, tucked away on the lower level with no view, limited equipment and mirrors, and no space for stretching or floor exercises.
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Gym has been upgraded- addition of squat rack and ski erg most welcome!
There is a big gym which is very well set out.
Gym is like after thought, stuffed away in some side corner below restaurant.
Gym hardly has any mirrors and very poor range of exercise equipment.See all reviews about gym
Conrad Hong Kong Compared With Other 5-Star Hotels in Hong Kong
See how Conrad Hong Kong compares with other 5-star hotels in Hong Kong across room size, price and stay scores.
| Metric | Conrad Hong Kong | 5-Star Hong Kong Average | Position |
|---|---|---|---|
| Lowest nightly room price | 3 616 HKD | 2 603 HKD | Above average |
| Guest Rating | 8.4 | 9.1 | — |
| Reviews | 1,079 | 1,947 | — |
| Couples Score | 8.9 | 8.2 | — |
| Wellness Score | 9.4 | 7.8 | — |
| Families Score | 8.7 | 7.0 | — |
| Business Score | 9.5 | 8.8 | — |
Frequently Asked Questions
How many room types does Conrad Hong Kong offer?
Conrad Hong Kong offers 20 room types.
What is the price range for rooms at Conrad Hong Kong?
Room prices range from 3,616 – 44,048 HKD per night.
What is the average nightly price at Conrad Hong Kong?
The average nightly room price is 7,481 HKD.
What are the room sizes at Conrad Hong Kong?
Room sizes range from 40 sqm to 70 sqm.
What is the most affordable room at Conrad Hong Kong?
The most affordable room at Conrad Hong Kong is King Bed Deluxe Room, with prices from 2 715 HKD per night.
What type of stay is Conrad Hong Kong best suited for?
What facilities does Conrad Hong Kong offer?
Conrad Hong Kong offers a selection of facilities and services for a comfortable stay.
Can I book Conrad Hong Kong through H5star?
Yes. You can check live room rates and availability and book your stay directly through H5star.
Which rooms at Conrad Hong Kong have Pets allowed?
The rooms with Pets allowed are King Bed Deluxe Room, King Bed Premium Room, King Bed Premium Harbour View Room, Twin Bed Deluxe Peak View Room, King Bed Deluxe Peak View Room, King Bed Deluxe Harbour View Room, King Executive Premium Harbour View Room, King Executive Peak View, King Executive Harbour View Room, Twin Bed Deluxe Harbour View Room, Twin Executive Peak View Room, Twin Executive Harbour View Room, Twin Bed Accessible Room, Twin Bed Deluxe Room, King Executive Peak Suite, King Executive Harbour Suite.
5 Hotels Near Conrad Hong Kong
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H5star brings together hotel information, pricing data, guest reviews and in-depth analysis to help you make an informed booking decision. For your reservation at Conrad Hong Kong, you can select a room and check rates here, or choose between Booking.com and H5star’s booking platform.
