Ames Hotel, Melaka





























































































Ames Hotel, Melaka offers 13 room types, ranging from 31 sqm to 62 sqm. Nightly room prices range from 358 to 1,879 MYR. Book your stay directly through H5star.
What Defines Ames Hotel
Six-acre mixed-use setting
The hotel forms part of the six-acre Metrasquare development, combining hotel, serviced suites, retail, meeting and conference facilities, food-and-beverage outlets and planned cultural spaces.
302-bedroom, 10-floor scale
The contemporary full-service property has 302 bedrooms across 10 floors.
Column-free Grand Raja Chulan Ballroom
The Grand Raja Chulan Ballroom is column-free and equipped with a large LED screen and high-tech audiovisual equipment.
988 square metres of event space
The hotel has five meeting rooms and 988 square metres of total event space.
Large-scale conference capacity
The Grand Ballroom is listed with capacity for 600 people, while separate event specifications give the largest meeting-room capacity as 800.
Rooftop Moon Bar
A rooftop Moon Bar is one of the hotel’s named leisure and food-and-beverage features.
Silk-road hammam spa
The property includes a silk-road hammam spa, described in launch material as a destination spa serving hotel guests and outside visitors.
Round-the-clock fitness
A 24-hour gymnasium and a yoga studio form part of the hotel’s wellness facilities.
Separate swimming and children’s pools
The hotel has both a swimming pool and a dedicated kid’s pool.
Ayer Keroh attraction access
The hotel is in Ayer Keroh, with the Thousand Flower Garden referenced at approximately 20 minutes’ walk.
Featured Facilities at Ames Hotel, Melaka
- Free Parking
- Outdoor Pool
- Parking
- Restaurant
Which Type of Stay Is It Best For?
Ames Hotel, Melaka is best suited to wellness stays, with fewer dedicated facilities for families.
The rooftop Moon Bar and silk-road hammam spa create two distinct settings for a couple’s stay, while the hotel’s banquet and event infrastructure can support private-function dining within a full-service property in Ayer Keroh.
- ✓Room service
- ✓Wine/champagne
- ✓Concierge service
- ✓Happy hour
- ✓Bar
- ✓Food delivered to guest room
A 24-hour gymnasium, yoga studio and silk-road hammam spa provide three distinct wellness facilities, while the spa was positioned for both hotel guests and destination spa users.
The offering combines exercise, yoga and hammam treatments on site.
- ✓Fitness facilities
- ✓Swimming pool
- ✓Fitness center
- ✓Access to health care professionals
- ✓Golf course
Families have access to a dedicated kid’s pool within a full-service hotel in Ayer Keroh.
The property’s 302-bedroom scale and on-site breakfast, lunch and dinner restaurants provide a practical base for days exploring Melaka’s attractions.
- ✓Kid meals
- ✓Kids' pool
- ✓Minimarket on site
Business travellers can use a conference-led property with five meeting rooms, 988 square metres of event space and a column-free Grand Raja Chulan Ballroom.
Its LED screen, high-tech audiovisual equipment and Ayer Keroh setting support seminars and conferences.
- ✓Meeting/banquet facilities
- ✓Luggage storage
- ✓Shuttle service
- ✓Free WiFi
- ✓Laundry
- ✓Safety deposit box
Rooms & Rates at Ames Hotel
Check rates and availability for all rooms at Ames Hotel, then book securely with H5star.
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A Sleek Lifestyle Hotel within Metrasquare
Contemporary urban-resort identity
The hotel is positioned as a sleek lifestyle property in Ayer Keroh, combining a modern business-and-leisure identity with the scale of a full-service hotel rather than a heritage or boutique concept. Its contemporary design vocabulary includes elegant lighting, high ceilings and modern public spaces.
Part of a six-acre commercial development
AMES forms part of the six-acre Metrasquare development, planned as a mixed-use destination incorporating the hotel, serviced suites, retail lots, meeting and conference facilities, food-and-beverage outlets, an upcoming historical gallery and an art social space.
Event architecture at the centre
The property’s shared-space identity is anchored by the column-free Grand Raja Chulan Ballroom and multiple contemporary function rooms. The ballroom includes a large LED screen and high-tech audiovisual equipment, reinforcing the hotel’s role in conferences, banquets and weddings.
302 Bedrooms across a Modern Ayer Keroh Hotel
Large-scale full-service accommodation
The hotel provides 302 bedrooms across a 10-floor building, giving it the accommodation scale of a substantial business-and-leisure property in Ayer Keroh. Room availability is distributed through mainstream booking channels, supporting both short leisure stays and event-led visits.
Rooftop Moon Bar and Metrasquare Food-and-Beverage Spaces
The rooftop Moon Bar
The rooftop Moon Bar is the property’s named bar venue and one of its distinctive leisure features, adding a rooftop setting to the hotel’s contemporary food-and-beverage offer.
All-day dining functions and event catering
The hotel provides restaurant functions for breakfast, lunch and dinner, alongside room service. Its broader food-and-beverage offer is linked to the Metrasquare development, while meeting packages support seminars, conferences and weddings with tea breaks, lunch, bottled water, stationery and PA equipment.
Separate Swimming and Children’s Pools in Ayer Keroh
Two on-site pool areas
The property has a swimming pool and a separate kid’s pool. Both are confirmed as on-site leisure facilities, giving the hotel distinct water spaces for general use and younger swimmers.
A suburban base beyond Melaka’s historic core
Ayer Keroh provides the hotel’s wider outdoor context: a quieter district associated with attractions, government offices, exhibition and education uses, and access to leisure destinations beyond Melaka’s dense historic centre.
Hammam, Yoga and Round-the-Clock Fitness
Silk-road hammam spa
The hotel’s wellness offer includes a silk-road hammam spa, presented as a facility for both resident guests and destination spa users. Its hammam concept is the most distinctive element of the property’s treatment and relaxation provision.
24-hour gymnasium and yoga studio
A 24-hour gymnasium supports flexible exercise schedules, while a dedicated yoga studio adds a separate space for yoga-based activity. These facilities form part of the hotel’s confirmed leisure and wellness mix.
A substantial conference and banquet operation
The hotel has five meeting rooms, 988 square metres of total event space and a column-free Grand Raja Chulan Ballroom. The ballroom is equipped with a large LED screen and high-tech audiovisual equipment, with listed capacities ranging from 600 to 800 people across event specifications.
Ayer Keroh’s Attractions and Metrasquare Business Setting
Ayer Keroh’s suburban destination district
Ayer Keroh is associated with government offices, attractions, exhibition and education uses, and leisure destinations outside Melaka’s historic centre. The hotel’s setting is described as peaceful and attraction-filled, with a modern business-and-retail character.
Thousand Flower Garden within walking reach
The Thousand Flower Garden is referenced at approximately 20 minutes’ walk from the hotel, providing a nearby attraction within the wider Ayer Keroh area.
Connected to Metrasquare’s commercial activity
The hotel is integrated with the Metrasquare commercial development, placing it alongside serviced suites, retail lots, food-and-beverage amenities and meeting facilities. On-site parking and car access are also referenced in property information.
What's near Ames Hotel?
Ames Hotel has 1 restaurants within 3000 metres. Nearby restaurants include Chaq Corner.
- Chaq Corner1.5 km
Sentiment analysis
| Category | Score | Guest Sentiment |
|---|---|---|
| Cleanliness | 6.86 | There were multiple mentions of poor bathroom cleanliness and maintenance issues. |
| Service | 9.33 | Many reviews highlight friendly and accommodating staff, although some areas noted delays. |
| Location | 8.87 | Easy access to highway; appreciated by guests. |
| Room Quality | 7.82 | Mixed comments on room comfort; aspects noted include hard beds and some maintenance issues. |
| Amenities | 8.35 | General approval for amenities, but some dissatisfaction related to cleanliness. |
| Value for Money | 7.81 | Guests felt the price did not fully align with the comfort and amenities provided. |
| Food and Beverage | 9.36 | Breakfast and dining options received positive feedback. |
| Overall Experience | 8.83 | Despite some issues, guests generally had a positive experience, enjoying their stay. |
Guest reviews
We analysed 2,847 reviews and found 499 containing specific, useful feedback about Ames Hotel. The feedback is organised by topic so you can quickly see what guests say about the property.
Rooms: What guests say
365 relevant reviewsRooms are repeatedly described as spacious, clean, comfortable, and furnished with large, comfortable beds and bathtubs. However, recurring complaints include mold, hair, dirt, clogged or leaking bathroom fixtures, dusty windows, aging furnishings, poor lighting, weak air-conditioning, and limited views. Some rooms are noisy, with occasional missing or faulty amenities.
See the evidence
The bathroom drain was clogged and maintenance removed a large amount of hair, which was clearly not ours, showing poor room inspection.
The hotel is a bit dated, the GM should go inspect the bathrooms and needs to be throughly cleaned from moulds that has appeared on the sanitary wares.
The room was spacious, clean, and very comfortable.
The room that i stayed the aircond not too coldSee all reviews about rooms
Staff: What guests say
262 relevant reviewsStaff are repeatedly praised as friendly, helpful, courteous, and attentive, with welcoming reception and strong service from housekeeping, F&B, and concierge teams. However, recurring issues include slow or unresponsive reception, delayed housekeeping and towels, absent welcome/bell staff, a wrong room assignment, missing baby cot, and occasional cold or unprofessional interactions.
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The service staff was exceptionally friendly and attentive, making me feel very welcomed.
Very late housekeeping eventho already request 3 times.
Call receptionist 4 times since checked in (3pm) asking for change bath towel but no response.
Receptionist provided wrong room, which caused delays in checking in.See all reviews about staff
Breakfast: What guests say
264 relevant reviewsBreakfast is usually praised for its variety, generous buffet, tasty food, pastries, Asian dishes, and attentive staff. However, several guests found it average, bland, salty, or limited, with occasional poor value. Recurring practical issues include weekend crowding, long waits for tables, uncleared tables, cold food, and inconsistent Ramadan or low-occupancy arrangements.
See the evidence
Loved the huge variety at the breakfast buffet
The breakfast was well spread and delicious, especially the Asian dishes.
During weekend, the bfast area was so packed and i need to find my own table which is it was full. Plus need to called the staff to clear the table
Breakfast was supposed to be a buffet, but since there were only 3 rooms occupied, we were told that breakfast was in the room. I asked for the menu and there wasn't oneSee all reviews about breakfast
Overall: What guests say
172 relevant reviewsGuests often describe Ames Hotel as clean, spacious, comfortable, family-friendly, and staffed by friendly, attentive people, with good breakfast variety, easy parking, pleasant ambience, and a strong rooftop bar. However, repeated concerns include dated or poorly maintained facilities, food needing improvement, pest control, occasional poor views, a three-hour blackout without explanation or compensation, and pricing that feels high for a property some consider below five-star standards.
See the evidence
The hotel is very spacious and clean.
Parking is easy and the breakfast is good with a variety of choices.
The only downside is the building had a sudden blackout for 3 hours but there is no explanation or compensation from the hotel.
Although this hotel is rated 5 stars, I feel it is overrated compared to other hotels in Melaka.See all reviews about overall
Location: What guests say
158 relevant reviewsThe hotel is quiet and convenient for Ayer Keroh attractions, MITC, the zoo, and highway stopovers, but it is secluded and far from Melaka’s centre and tourist areas, typically requiring a 30–40-minute drive and a car. Nearby shops and restaurants are limited, while dim, deserted surroundings can feel eerie at night.
See the evidence
Far from town centre and all the tourist spots so if you’re looking to go see the sites, expect a minimum 30-40 minute drive.
Location is near to Ayer Keroh exit, Taman Buaya, taman Mini Malaysia which good for those looking to stop over Melacca for short stay without going to town.
At night, the area is really quiet and streets have limited and dim lighting so it can be dodgy driving around the property at night.
Not much food options nearby/walking distance.See all reviews about location
Facilities: What guests say
113 relevant reviewsFacilities are mixed: many guests praise the clean, modern, comfortable interiors, breakfast, spacious parking, multiple lifts, and EV charging. Recurring concerns include a small or poorly maintained pool, inconsistent towel replacement and thin towels, bathroom defects or mold, slow lifts, dark or aging corridors, awkward lobby access, and unsecured lift access to room floors.
See the evidence
Lifts have no security, no card scanning needed so really any person or stranger can access the room floors.
The swimming pool was quite small.
during my stay at the second day. i start to notice the towel was not replaced with new one.
The cleanliness of the bathtub need to be improve. There was some black mold and stain around the bathtub.See all reviews about facilities
Check-in / Check-out: What guests say
71 relevant reviewsCheck-in is frequently slow, with waits of 30 minutes to four hours and rooms often unavailable at the stated 3pm time, especially for multiple-room bookings. Guests report wrong or occupied room assignments, faulty access cards, delayed maintenance, weak communication, and deposit-return issues. Some stays had fast, smooth check-in and checkout with friendly staff.
See the evidence
We managed to get the third room by 6.30 pm and it was already towards the end of the day.
I come at 2.30pm to check-in. And I got the room at 4.30pm. I have 8 months baby. And need to wait at the lobby for my room.
Front desk staff not well trained enough, given wrong room number cause of double checked in to occupied room.
The check-in process was smooth, with welcome drinks and friendly staff.See all reviews about check-in / check-out
Parking: What guests say
70 relevant reviewsParking is often free and sometimes ample, but availability becomes limited during events or full occupancy, occasionally forcing roadside or distant parking. Repeated concerns include dark, gloomy, unsecured areas with insufficient CCTV/guards, uncovered spaces, unclear signage, and inconvenient access from multilevel parking to the lobby; some guests found parking easy.
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Parking slots are limited and can be quite isolated and far from the lobby, so be extra alert and careful.
Not enough CCTV and guards to monitor your cars.
Whenever there is an event, parking space is very limited and have to park further.
Loads of parking at the multi-level carpark besides the hotel although it does not connect directly to the lobbySee all reviews about parking
Restaurant: What guests say
47 relevant reviewsGuests repeatedly praise the varied, delicious food at The Munch, especially breakfast, spacious dining area, and value-for-money à la carte meals. Moonbar receives strong marks for its atmosphere, pizza, chicken, desserts, and drinks. However, room-service and some buffet dishes are inconsistent, desserts and coffee disappoint some guests, prices can feel high, and restaurant tables may be unclean.
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The chef at moon bar needs to be complimented. He's cooking is excellent. We enjoyed his food especially the pizza, the chicken dish and the dessert, are all excellent!
We also liked the Munch which served decent food which I was comfortable eating for a few days in a row when we didn’t want to drive into Melaka.
The room service food quality is terrible. The price is freaking expensive but the food is a let down.
there was a miscommunication at Munch Restaurant when we wanted to order ala carte lunch as buffet served.See all reviews about restaurant
Pool: What guests say
47 relevant reviewsThe pool is repeatedly described as small, with limited children’s space and little family-friendly play area. Guests also report poor layout, slippery stairs, sharp edges, limited parental visibility, and occasional cleanliness or urine concerns. Positives include clear water, staff monitoring, and suitability for adults, though towels and opening hours can be inadequate.
See the evidence
The swimming pool is small and not user-friendly..
The pool area looked fine, but the pool itself was extremely dirty with leaves and debris, making it uninviting.
The pool setting and environment...not save at all for the kids....
during our stay yesterday there was a little boy drowned inside the pool....thank god people around managed to get the poor child from the pool and waited for the ambulance to come....it took almost 30 minutes for the management to come over to look upon the situation.....See all reviews about pool
Ames Hotel, Melaka Compared With Other 5-Star Hotels in Melaka
See how Ames Hotel, Melaka compares with other 5-star hotels in Melaka across room size, price and stay scores.
| Metric | Ames Hotel, Melaka | 5-Star Melaka Average | Position |
|---|---|---|---|
| Lowest nightly room price | 358 MYR | 524 MYR | Below average |
| Guest Rating | 8.4 | 8.2 | — |
| Reviews | 2,847 | 1,917 | — |
| Couples Score | 8.1 | 8.5 | — |
| Wellness Score | 8.5 | 8.9 | — |
| Families Score | 7.6 | 8.5 | — |
| Business Score | 8.1 | 8.8 | — |
Frequently Asked Questions
How many room types does Ames Hotel, Melaka offer?
Ames Hotel, Melaka offers 13 room types.
What is the price range for rooms at Ames Hotel, Melaka?
Room prices range from 358 – 1,879 MYR per night.
What is the average nightly price at Ames Hotel, Melaka?
The average nightly room price is 929 MYR.
What are the room sizes at Ames Hotel, Melaka?
Room sizes range from 31 sqm to 62 sqm.
What is the most affordable room at Ames Hotel, Melaka?
The most affordable room at Ames Hotel, Melaka is Deluxe Twin Room, with prices from 345 MYR per night.
What type of stay is Ames Hotel, Melaka best suited for?
Ames Hotel, Melaka is best suited to wellness stays, with fewer dedicated facilities for families.
What facilities does Ames Hotel, Melaka offer?
Ames Hotel, Melaka offers a selection of facilities and services for a comfortable stay.
Can I book Ames Hotel, Melaka through H5star?
Yes. You can check live room rates and availability and book your stay directly through H5star.
Which rooms at Ames Hotel, Melaka have Balcony or patio?
The rooms with Balcony or patio are Deluxe Garden King, Deluxe Garden Twin.
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Booking & Transparency
H5star brings together hotel information, pricing data, guest reviews and in-depth analysis to help you make an informed booking decision. For your reservation at Ames Hotel, Melaka, you can select a room and check rates here, or choose between Booking.com and H5star’s booking platform.

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