Asakusa View Hotel, Tokyo

The view from the room, the restaurant, and the bar is breathtaking over Tokyo Skytree and the Asakusa temple

The room was spacious, clean, and comfortable.

The Street Side Executive room was spacious, with stylish and elegant interior design, and a wonderful view of Tokyo from the 21st floor.

If you don't pay for a premium room, you get an old musty room that smells of mold

We really liked this hotel; it is located in a skyscraper just steps away from Senso-ji, in a strategic position, with the Asakusa subway station practically underneath it.

The area is very lively, full of shops, restaurants, and 7eleven; from here you can move around to explore other neighborhoods of Tokyo, it’s an excellent base for experiencing the city.

A TX subway entrance just under the building, and a limousine station shuttled from and to Narita and Haneda Airport, it’s convenient when you have big luggages.

I didn’t realise how big Tokyo is so note that it can take a while to get to Shinjuku and Shibuya from here.

Whether it's the luggage delivery or the 5 AM taxi to the airport, the staff is efficient, attentive, and very friendly

We are really grateful to Ms. Chen, a Chinese staff member at the front desk! After learning about the situation, she not only did not make things difficult for us but was also very proactive in helping us contact the medical system and arrange medical care.

The service was quite poor, zero interest, the quality of the dinner was nothing special, and to top it off, at 9:22 PM they were giving us the bill without us having asked for it.

A large part of the staff does not understand or speak English.

Between the fantastic location, incredible Skytree views, wonderful staff, great breakfast, and thoughtful service, we had an excellent experience.

Large, clean and comfortable hotel in a convenient location.

We also paid expensive because we thought the tower view was included which wasn’t.

This is not a 5-star standard.

But the real highlight is the breakfast; I haven't found such a rich and delicious breakfast anywhere else in Japan; there’s everything, both hot and cold, both Western and Asian.

The breakfast buffet had a large variety of American breakfast items as well as specialty Japanese dishes.

The breakfast was a delicious, buffet style meal on one of the highest floors with another great view of the tower.

The buffet selection is worth a 3-star rating (no seeds for example).

The hotel and facilities were spotless throughout our stay.

The swimming pool is incredibly expensive even for hotel guests and the standard is from the 80s.

Executive lounge. Very little was offered (minimal snacks) and you couldn't help yourself to snacks, as is usually the case in other lounges, but they were served to the table.

However, I was disappointed by the lack of equipment in the gym, which only had two treadmills, one cycling machine and one multipress.

Pool available only for a fee and expensive: this is the first time this has happened to me anywhere in the world!

When we arrived we found that children under 13 years old can only use the pool during July and August (and there was a Y3,300 charge per person to use the pool).

Unfortunately we were not able to use the swimming pool due to our tattoos so that was a little disappointing.

The pool was old, poorly maintained, the windows were dirty (hard to see the view of the city!), it looked like a municipal pool built in the 80s.

We had just flown 13 hours from London and arrived at the hotel around 8am to be told we could not check in before 3pm.

Then charged extra for wanting to check in a little earlier even though the rooms were ready.

One of the few hotels where check out is 12 pm vs 11 am at other hotels.

although the hotel was very inflexible about early or late check in/out there is a really useful luggage locking room they allowed me to use up to very late the night I was leaving as my flight was at midnight and my check out at 12 noon.

Very plentiful and varied breakfasts, including many specialties from Japanese cuisine.

However, the buffet dinner was very disappointing – food was cold and average, and £80 for two (with one beer) felt poor value.

On the day of the visit, they arranged a table where the Skytree was visible in front of us, and all six of us were able to enjoy our meal while watching the colors of the Skytree change.

Limited hours for the restaurants and lounge do not provide a lot of flexibility to eat at the hotel, but the neighborhood offers many alternatives.

Airport Limousine Bus stop at the front door to and from airports for ¥1,300 per person.

The hotel has a Limousine Bus service to the airport that goes to Haneda Airport five times a day, but only three times to Narita Airport, with the last bus being in the afternoon

For overseas guests, finding the bus company and purchasing tickets is a bit of a task.

it's 7-10 minutes to walk to closest subway station, Tawaramachi.

The gym is not available to guests at all, but is a membership only facility.

The gym can hardly be called that. 3 treadmills and a chest press. Not even weights.

4 machines, no towels, no water, and the air conditioning was not adjustable, it was really hot.

The only downside was that the gym and swimming pool on the fourth floor were under internal repairs until the end of February, so I couldn't use them.