W Hong Kong
📍 1 Austin Road West, Hong Kong, Hong Kong
From 3 903.64 HKD/night
3 904 – 84 645 HKD
40 sqm – 200 sqm
W Hong Kong



























































































































































































W Hong Kong offers 11 room types, ranging from 40 sqm to 200 sqm. Nightly room prices range from 3 904 to 84 645 HKD. Book your stay directly through H5star.
What Defines W Hong Kong
Hong Kong’s highest outdoor pool
The heated WET Pool and Deck occupies the 76th floor and is described as Hong Kong’s highest outdoor pool.
A rooftop poolside bar above the city
WET Deck is described as Hong Kong’s highest outdoor poolside bar, serving cocktails and snacks beside the rooftop pool.
A 72nd-floor destination spa
bliss® spa occupies the 72nd floor and includes 9 treatment rooms, 2 VIP double rooms, a relaxation lounge and a nail salon.
A harbour-facing vertical design
The property concentrates major leisure and social spaces on upper floors, with panoramic relationships between interiors, Victoria Harbour and the urban skyline.
A Bisazza-tile pool mural
The 76th-floor pool deck features an environmental-graphics scheme including a mosaic mural made from hundreds of thousands of Bisazza tiles.
Three named dining venues
The hotel’s confirmed restaurants and bar include KITCHEN, Sing Yin Cantonese Dining and WOOBAR, complemented by rooftop WET Deck.
A Cantonese dining anchor
Sing Yin Cantonese Dining is the property’s dedicated Cantonese restaurant and one of its two signature restaurants alongside KITCHEN.
A substantial events platform
The property has 9 meeting rooms, with the Great Room serving as the primary venue for meetings, weddings and special events.
Direct Kowloon Station access
The high-rise hotel occupies a landmark position directly above and connected to the Kowloon Station area in West Kowloon.
Museums in West Kowloon
The surrounding district provides proximity to M+ Museum and the Hong Kong Palace Museum, within West Kowloon’s cultural and redevelopment zone.
Featured Facilities at W Hong Kong
- Heated pool
- Hot tub/Jacuzzi
- Massage services
- Outdoor Pool
- Parking
- Pet-Friendly
- Pool bar
- Restaurant
- Rooftop Pool
- Spa
Which Type of Stay Is It Best For?
W Hong Kong is best suited to wellness stays, with fewer dedicated facilities for families.
Harbour-view accommodations, a rooftop pool setting and bliss® spa’s two VIP double treatment rooms give couples several ways to spend private time together, from elevated city views to shared treatments and hot-tub relaxation.
- ✓Breakfast in the room
- ✓Pool bar
- ✓Private check-in/check-out
- ✓Rooftop pool
- ✓Room service
View all Couples facilities
- ✓Wine/champagne
- ✓Live music/performance
- ✓Pool with view
- ✓Sun terrace
- ✓Concierge service
- ✓Happy hour
- ✓Outdoor furniture
- ✓Sun loungers or beach chairs
- ✓Bar
- ✓Food delivered to guest room
- ✓Sun umbrellas
- ✓Tour desk
The 72nd-floor bliss® spa provides panoramic harbour views alongside massage, body wraps, facials, sauna, steam room, relaxation areas and a gym, creating a substantial wellness offering above Hong Kong’s urban skyline.
- ✓Spa/wellness center services
- ✓Fitness facilities
- ✓Spa/wellness center
- ✓Swimming pool
- ✓Fitness center
View all Wellness facilities
- ✓Hot tub/Jacuzzi
- ✓Massage services
- ✓Steam room
- ✓Yoga classes
- ✓Fitness classes
- ✓Sauna
- ✓Fitness/spa locker rooms
- ✓Allergy-free room
- ✓Beauty Services
- ✓Fruits
- ✓Manicure
- ✓Pedicure
- ✓Special diet menus - on request
Connecting rooms provide a practical layout for family stays, while highchairs support meals with younger children.
Families can also combine city sightseeing with rooftop pool time and the hotel’s broader leisure facilities in West Kowloon.
- ✓Kid meals
- ✓Kid-friendly buffet
- ✓BBQ facilities
- ✓Snack bar
- ✓Strollers
Direct connection to Kowloon Station supports city circulation, while nine meeting rooms, the Great Room, audiovisual equipment, video conferencing, onsite catering and a business centre provide a substantial corporate events platform.
- ✓Business center
- ✓Meeting/banquet facilities
- ✓Express check-in/check-out
- ✓Luggage storage
- ✓Car hire
View all Business facilities
- ✓Coffee Shop on site
- ✓Currency exchange
- ✓Dry cleaning
- ✓Electric vehicle charging station
- ✓Free WiFi
- ✓Invoice provided
- ✓Ironing service
- ✓Laundry
- ✓Mobile app for room service
- ✓Public transport tickets
- ✓Safety deposit box
- ✓Valet parking
Rooms & Rates at W Hong Kong
Check rates and availability for all rooms at W Hong Kong, then book securely with H5star.
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A Vertical, Music-Led Urban Resort Above Kowloon
W Hotels’ high-rise lifestyle concept
The property applies W Hotels’ contemporary, music-and-style-driven identity to a vertical West Kowloon setting. Its design places social, leisure and event functions high above the city, linking the hotel’s public spaces with Victoria Harbour views and an energetic urban atmosphere.
Environmental graphics from lobby to pool deck
Environmental graphics extend across the hotel interiors, guest rooms, restaurants and the 76th-floor pool deck. The pool area includes a mosaic mural made from hundreds of thousands of Bisazza tiles, establishing an art-led visual language throughout the property.
Integrated social and event spaces
The lobby-level arrival zone, WOOBAR, KITCHEN, Sing Yin Cantonese Dining, Great Room and WET Deck form a connected social composition. Bar, dining, meetings and events are presented as parts of a shared lifestyle setting rather than isolated hotel departments.
Harbour-Oriented Rooms and Connecting Accommodation
Elevated accommodation with skyline outlooks
The hotel offers a range of guest rooms and suites in a high-rise setting, with broad descriptions confirming magnificent city and Victoria Harbour views for accommodations. Connecting rooms are available, adding flexibility for family and group stays.
Cantonese Dining, Social Cocktails and Poolside Snacks
KITCHEN and Sing Yin Cantonese Dining
KITCHEN is one of the property’s signature restaurants, while Sing Yin Cantonese Dining provides the dedicated Cantonese concept. Together they form the hotel’s principal restaurant collection, combining a broader dining format with a named regional cuisine venue.
WOOBAR and WET Deck
WOOBAR is the central social bar and is described as the epicentre of what is new and next. On the 76th floor, WET Deck serves cocktails and snacks beside the outdoor pool, pairing casual drinking with Victoria Harbour and skyline views.
The 76th-Floor WET Pool and Harbour Skyline
A heated rooftop pool with panoramic views
The outdoor WET Pool on the 76th floor is heated and described as an infinity-style or pool-with-a-view facility overlooking Victoria Harbour and the urban skyline. WET Deck surrounds it with sun loungers, umbrellas, a rooftop terrace and poolside service.
Whirlpool and elevated leisure space
A whirlpool or hot tub/jacuzzi is listed among the recreation facilities. Together with the rooftop pool, terrace and poolside bar, it forms the hotel’s principal outdoor leisure area high above West Kowloon.
bliss® Spa, Nine Treatment Rooms and High-Rise Fitness
A 9,000-square-foot spa on the 72nd floor
bliss® spa is a 9,000-square-foot facility with 9 treatment rooms, including 2 VIP doubles, plus a relaxation lounge, retail boutique and nail salon. Its services include massage, body wraps, facial treatments, beauty services and pedicures.
Treatment, thermal and fitness facilities
The wellness offering includes a steam room, sauna, hot tub or jacuzzi, massage chairs, spa and fitness locker rooms, personal trainer availability and a fitness centre or gymnasium. The nail station includes a movie-while-you-manicure setup.
The Great Room’s events infrastructure
The meetings platform includes the Great Room, banquet and conference facilities, audiovisual capabilities, LCD projection, LED screen or wall, video conferencing, teleconferencing, onsite catering, a business centre and personal meeting butler service.
West Kowloon’s Cultural District Above Kowloon Station
A major transport and commercial node
The hotel is directly connected to the Kowloon Station area, placing it within a major transport and commercial hub rather than a traditional street-front neighbourhood. The setting is defined by large-scale modern development, rail connections and a dense urban skyline.
Museums and Kowloon’s wider city districts
West Kowloon’s cultural and redevelopment district includes proximity to M+ Museum and the Hong Kong Palace Museum. Rail and district connections also provide access to the broader Tsim Sha Tsui and Kowloon entertainment, shopping and business zones.
What's near W Hong Kong?
Sentiment analysis
| Category | Score | Guest Sentiment |
|---|---|---|
| Cleanliness | 8.74 | Some reviews hint at an older hotel with maintenance issues. |
| Service | 9.99 | Staff is frequently mentioned positively, especially Kevin and Jennie. |
| Location | 9.75 | Multiple reviews emphasize the excellent location, close to transportation and shopping. |
| Room Quality | 9.7 | Rooms are described as nice, with attention to detail in setup. |
| Amenities | 9.73 | Facilities like the gym, pool, and restaurants are well-received. |
| Value for Money | 9.19 | Some value concerns due to price relative to hotel condition. |
| Food and Beverage | 9.74 | Food quality and service during meals received high praise. |
| Overall Experience | 9.99 | Guests express overall satisfaction with their stay. |
Guest reviews
We analysed 1,002 reviews and found 294 containing specific, useful feedback about W Hong Kong. The feedback is organised by topic so you can quickly see what guests say about the property.
Staff: What guests say
208 relevant reviewsStaff service is overwhelmingly praised as warm, proactive, professional, and personalized across reception, concierge, housekeeping, dining, spa, and pool. Recurring highlights include Anson’s detailed preparation, Rajesh’s attentive Woobar service, and thoughtful breakfast staff. Guests cite help with luggage, taxis, early check-in, upgrades, and special occasions, though one found reception impersonal with apparently new staff.
See the evidence
My highlight was the outstanding staff - anticipating needs, accommodating requests and trouble shooting.
He ensured our room was perfectly set up, setting the tone for a completely trouble-free stay.
Rajesh is super polite and full of passion. He’s incredibly considerate and always anticipated my needs before I asked.
The front desk experience also felt somewhat impersonal, and I got the impression that many of the team were relatively new.See all reviews about staff
Overall: What guests say
97 relevant reviewsW Hong Kong is repeatedly praised for stylish, sophisticated design, comfort, energetic yet refined atmosphere, strong service, central location, views, rooftop pool, and suitability for business, leisure, and celebrations. Recurring concerns include an AC issue, checkout delay, view preferences, and one report calling the property dated with surprising extra charges.
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The level of service and immaculate attention to detail here is next level.
Design hotel, very beautiful rooftop pool, with very nice suites and a magnificent view
Even with the AC issue and the checkout delay, the exceptional hospitality here makes it a standout.
The property feels old and outdated, which is not what I expect from the W brand.See all reviews about overall
Rooms: What guests say
129 relevant reviewsRooms are repeatedly described as spacious, comfortable, clean, stylish, and well equipped, with excellent beds, showers, amenities, and striking Victoria Harbour or city views. Recurring drawbacks include weak air conditioning, occasional odours, poor bathroom water management, limited lighting, and signs of wear, while some rooms are small or face unattractive views.
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The rooms are seriously spacious, and the shower has amazing water pressure, which is a massive plus for me.
The room was incredibly spacious with a thoughtful layout, especially the huge bathroom and shower area, plus the large mirror that made getting ready so convenient.
First, the AC is very weak when the sun is beating directly into the room; it just couldn't keep up with the heat.
The interior was stylish, but the shower water flowed all the way to the toilet, making the first day a wet mess, and the toilet seat was always damp, which was unpleasant.See all reviews about rooms
Location: What guests say
108 relevant reviewsThe location is repeatedly praised for direct, roughly 22-minute Airport Express access, Kowloon Station and MTR connections, and immediate access to Elements Mall, restaurants, shopping, and high-speed trains. West Kowloon attractions are nearby, but pedestrian access around highways can feel awkward, some describe it as not walkable, and certain rooms overlook unattractive industrial areas.
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Excellent location for these reasons : (i) Direct link to the airport via the Airport Express (W is located at Kowloon Station and once at this station, exit is connected to the hotel); (ii) connected to the Bullet Trains to China via the mall; (iii) easy access to Tsim Sha Tsui (walking distance and also, for those who can't walk much, you can easily reach TST or the Star Ferry via Austin MTR station); (iv) that W Hotel is located within a mall which has restaurants, food outlets and a supermarket - super convenient!!
You can literally get here from the HK airport without stepping foot outside at all.
The pedestrian access is not very good as it is an area with many highways, although the location inside a shopping mall and the Kowloon station make it much easier to get around.
We looked over the rubbish tip of the City and harbour where they off load everything, not a nice view at all.See all reviews about location
Restaurant: What guests say
55 relevant reviewsThe Kitchen’s buffets are repeatedly praised for excellent, fresh food, broad international choices, seafood, desserts, and generous brunches, with attentive service from staff such as Kevin. Woobar offers a stylish atmosphere, creative cocktails, live music, and casual meeting space. Isolated criticisms mention average food, confusing information, and uneven tea-set service.
See the evidence
The seafood selection was fantastic, with everything from crab and lobster to a wide variety of Asian dishes and curries.
The breakfast buffet was equally strong, offering an extensive choice of fresh fruit, pastries, cooked dishes and made-to-order dishes.
Woobar was the highlight - great drinks and good atmosphere.
Tea set set, was average, nice people but service a bit all over the place.See all reviews about restaurant
Breakfast: What guests say
52 relevant reviewsBreakfast is frequently praised for its extensive buffet, combining local specialties, dim sum, ramen, curries, pastries, and Western staples, with attentive staff such as Kevin and Bill. However, experiences vary: recurring complaints mention crowded or chaotic seating, delayed or forgotten coffee, dirty utensils, high pricing, and occasional average quality.
See the evidence
Breakfast was another highlight!! An impressive spread with something for everyone: salads, cheeses, stir-fries, dim sum, ramen, curries, and classic western options like bacon and eggs.
Chef Bill at the KITCHEN restaurant remembered we were vegetarian from our first breakfast and prepared special soup base for us each morning.
Took 30 minutes to get my coffee for breakfast. The 2:nd day they forgot.
Spoons, forks at breakfast were dirty 3 times out of 3 days.See all reviews about breakfast
Check-in / Check-out: What guests say
40 relevant reviewsCheck-in is usually smooth, fast, and warmly handled, with frequent early room access and complimentary late checkout. Staff members are often praised by name for professional, personalized help. Recurring negatives include queues, occasional slow or difficult check-ins, inconsistent upgrades, and delayed refunds or large pre-authorizations after checkout.
See the evidence
We arrived very early morning from Los Angeles when we got to the hotel it was only 8:30 AM!
She was able to find a room for us and we were able to check in six hours before our original time.
My only complaint would be that the check in/out queue was long.
The actual checkout process was much slower than usual, which unfortunately put me in a massive rush and made me late for my flight.See all reviews about check-in / check-out
Facilities: What guests say
40 relevant reviewsFacilities are generally praised as excellent, clean, well-equipped and thoughtfully designed, especially the rooftop pool, gym, spa, and distinctive details such as elevator screens, hidden buttons and braille. However, reports also mention tired or dated areas, a grimy spa, an unavailable men’s sauna during work, a noisy DJ lobby, and limited café options.
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The facilities are fully equipped, impeccably maintained, and filled with thoughtful little touches that showcase the hotel's unique character.
The hotel itself is very modern, has a great view, and an amazing rooftop pool.
The spa area was grimey and not especially well equipped.
the mens' sauna was undergoing work and not available during my stay.See all reviews about facilities
Pool: What guests say
42 relevant reviewsThe rooftop pool, mainly on the 76th floor, is repeatedly praised for spectacular skyline views, pleasant or warm water, cleanliness, and quiet swimming. However, it can be very windy, part of the view is blocked by ICC, capacity may fill up, and unexpected maintenance or weather closures prevented some guests from using it; the pool bar is permanently closed.
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The 76th swimming pool was absolutely superb clean, quiet so really good for lengths ; and what a view !
The swimming pool is fantastic, the temperature is great, and you can see the sun rise if you wake up early.
Pool closed for maintenance, nothing on website to say so.
Heard that swimming pool was fully booked by the time of check in and some people can't manage to book.See all reviews about pool
Gym: What guests say
13 relevant reviewsThe gym is repeatedly praised as clean, well equipped, and open 24/7, with Hong Kong Island views, a boxing bag, and comprehensive facilities. Guests also highlight excellent sauna and steam rooms, while the pool is rated highly. One guest found mask-wearing difficult during workouts, and another described promotional expectations as misleading.
See the evidence
The gym has a fantastic view and has a boxing bag and pretty much all you need.
A well appointed gym with superb sauna and steam room facilities.
The gym with its spa also enjoys a magnificent view.
It's a bit tough to wear a mask when using the gym facilities.See all reviews about gym
Transport: What guests say
11 relevant reviewsThe hotel’s direct connection to Kowloon Station, MTR, Airport Express, and high-speed rail makes airport transfers and travel to mainland China exceptionally convenient. However, walking access can be tricky, and taxis or Uber may struggle to reach the property; the location is less convenient for destinations beyond the transport hub.
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The hotel offers easy access to the MTR and Airport Express, making it incredibly convenient for exploring the city or catching a flight.
Easy to get to using the train from the airport as it’s right at Kowloon station.
When calling Uber, remember to choose the pickup location to Elements South Entrance.
Handy for the airport shuffle but little else of mention save views of harbour which are partly obscuredSee all reviews about transport
W Hong Kong Compared With Other 5-Star Hotels in Hong Kong
See how W Hong Kong compares with other 5-star hotels in Hong Kong across room size, price and stay scores.
| Metric | W Hong Kong | 5-Star Hong Kong Average | Position |
|---|---|---|---|
| Lowest nightly room price | 3 904 HKD | 2 465 HKD | Above average |
| Price for 50 sqm rooms | 5 367 HKD | 5 555 HKD | Below average |
| Price for 200 sqm rooms | 84 645 HKD | 63 726 HKD | Above average |
| Guest Rating | 9.6 | 9.1 | — |
| Reviews | 1,002 | 1,922 | — |
| Couples Score | 9.7 | 8.2 | — |
| Wellness Score | 9.8 | 7.8 | — |
| Families Score | 7.8 | 7.0 | — |
| Business Score | 9.5 | 8.8 | — |
Frequently Asked Questions
How many room types does W Hong Kong offer?
W Hong Kong offers 11 room types.
What is the price range for rooms at W Hong Kong?
Room prices range from 3 904 – 84 645 HKD per night.
What is the average nightly price at W Hong Kong?
The average nightly room price is 15 400 HKD.
What are the room sizes at W Hong Kong?
Room sizes range from 40 sqm to 200 sqm.
What is the most affordable room at W Hong Kong?
The most affordable room at W Hong Kong is Wonderful King Room with City View, with prices from 3 518 HKD per night.
What type of stay is W Hong Kong best suited for?
W Hong Kong is best suited to wellness stays, with fewer dedicated facilities for families.
What facilities does W Hong Kong offer?
W Hong Kong offers a selection of facilities and services for a comfortable stay.
Can I book W Hong Kong through H5star?
Yes. You can check live room rates and availability and book your stay directly through H5star.
5 Hotels Near W Hong Kong
The five closest hotels to W Hong Kong, calculated by geographic distance.
5 Hotels With Similar Prices
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5 Hotels With Similar Characteristics
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