HomeUnited Arab EmiratesDubaiAtlantis, The Palm, Dubai

Atlantis, The Palm, Dubai

📍 Palm Jumeirah, Dubai, United Arab Emirates
A Marine-Themed Palm Crescent Resort with Underwater Suites and Aquaventure Access
Price range1,964 – 4,428 AED
Room size range8 sqm – 429 sqm
8.020000 Reviews
Check Rooms

Atlantis, The Palm, Dubai offers 97 room types, ranging from 8 sqm to 429 sqm. Nightly room prices range from 1,964 to 4,428 AED. Book your stay directly through H5star.

Verified property highlights

What Makes This Hotel Stand Out

Outer-crescent Palm Jumeirah setting

The resort occupies the outer crescent of Palm Jumeirah, with sea views, private beach access and separation from Dubai’s city core.

Large integrated resort scale

Current hotel listings identify 1,539 guestrooms and suites across East and West Towers.

Underwater marine-life suites

The Underwater Suites provide views of marine life and complimentary access to the resort’s beach and pools.

Aquaventure-linked destination

The resort operates alongside Aquaventure and offers free waterpark access as part of its destination-style leisure programme.

Private beach and cabana zones

Outdoor leisure includes a private beach, multiple pool areas and private cabanas available through the Pool & Beach experience.

Broad named dining collection

The property’s dining venues include Saffron, Hakkasan, Nobu, Ossiano, Seafire Steakhouse and Bar, Bread Street Kitchen & Bar and Ayamna.

AWAKEN Spa wellness complex

AWAKEN Spa offers massage, body treatments, facials, hydrotherapy, sauna, steam-room and hot tub or Jacuzzi facilities.

Family leisure infrastructure

Family facilities include a children’s pool, playground, game room, free waterpark access, family-oriented dining and babysitting for a surcharge.

Multiple differentiated pools

The resort has two principal outdoor pools and a children’s pool, with listings also identifying zero-entry and infinity-pool areas.

Full-day entertainment facilities

Leisure facilities extend to a bowling alley, snorkeling, a game room, a playground, beach zones and nightlife-oriented resort programming.

Which Type of Stay Is It Best For?

Atlantis, The Palm, Dubai is especially well suited to couples and family stays, with less tailored support for families.

Couples Score

10.0/10
  • Breakfast in the room
  • Infinity pool
  • Pool bar
  • Private check-in/check-out
  • Room service
  • Wine/champagne
  • Beachfront
  • Evening entertainment
  • Garden
  • Live music/performance
  • Pool with view
  • Terrace
  • Themed dinner nights
  • Concierge service
  • Happy hour
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Walking tours
  • Bar
  • Food delivered to guest room
  • Sun umbrellas
  • Tour desk

Wellness Score

9.6/10
  • Spa/wellness center services
  • Fitness facilities
  • Spa/wellness center
  • Swimming pool
  • Fitness center
  • Hot spring bath
  • Massage services
  • Yoga classes
  • Fitness classes
  • Sauna
  • Fitness/spa locker rooms
  • Access to health care professionals
  • Barber/beauty shop
  • Beauty Services
  • Diving
  • Fruits
  • Hair Salon Services
  • Manicure
  • Pedicure
  • Snorkelling
  • Special diet menus - on request
  • Tennis court
  • Tennis equipment

Families Score

10.0/10
  • Family rooms
  • Kids' club
  • Water slide
  • Babysitting/child services
  • Children's playground
  • Board games/puzzles
  • Games room
  • Indoor play area
  • Kid meals
  • Kid-friendly buffet
  • Entertainment staff
  • Bowling
  • Grocery deliveries
  • Kids' outdoor play equipment
  • Minimarket on site
  • Snack bar
  • Table tennis
  • Baby safety gates
  • Water park
  • Water sport facilities on site

Business Score

8.7/10
  • Meeting/banquet facilities
  • Luggage storage
  • ATM/cash machine on site
  • Car hire
  • Coffee Shop on site
  • Contactless check-in/check-out
  • Currency exchange
  • Dry cleaning
  • Free WiFi
  • Invoice provided
  • Ironing service
  • Laundry
  • Mobile app for room service
  • Safety deposit box
  • Valet parking

What's near Atlantis, The Palm?

Atlantis, The Palm has 5 restaurants and 1 cafés within 3000 metres. Nearby restaurants include Nobu, Ossiano, Nasimi Beach, Gordon Ramsay's Bread Street Kitchen & Bar and Din Tai Fung, while cafés include Starbucks.

Nearby transport options around Atlantis, The Palm include Station Atlantis Aquaventure just 341 metres from the hotel, with Station The Pointe 653 metres away and Bus Stop Falcon Heli Tours 481 metres away.

Map data © OpenStreetMap contributors
Food & drinks
Restaurants nearby
  • Nobu43 m
  • Ossiano117 m
  • Nasimi Beach248 m
  • Gordon Ramsay's Bread Street Kitchen & Bar255 m
  • Din Tai Fung2.8 km
Cafes nearby
  • Starbucks269 m
Bars nearby
    Transport
    Aerodrome nearby
      Subway Station nearby
        Bus Stop nearby
        • Falcon Heli Tours481 m
        Station nearby
        • Atlantis Aquaventure341 m
        • The Pointe653 m
        • Palm Jumeirah Mall2.7 km
        Ferry Terminal nearby
          Culture & Attractions
          Attraction nearby
          • The Leap of Faith549 m
          • Dolphin Bay867 m
          Museum nearby

            Rooms & Rates at Atlantis, The Palm

            Check rates and availability for all rooms at Atlantis, The Palm, then book securely with H5star.

            Apartment1 photos
            8 sqm
            Adults: 6 · Children: 5 · Max occupancy: 6
            Suite1 photos
            20 sqm
            Adults: 3 · Children: 3 · Max occupancy: 4
            Suite1 photos
            20 sqm
            Adults: 6 · Children: 5 · Max occupancy: 6
            Atlantis, The Palm Presidential Suite in Dubai features a couple on a bed with breakfast tray beneath a chandelier.14 photos
            20 sqm
            Adults: 3 · Children: 3 · Max occupancy: 4
            Extra-large double bed (Super-king size), 181-210 cm wide
            Access to private poolConcierge servicesExecutive lounge accessFree gym accessPrivate check-in and check-out in the executive lounge
            Kids in chef hats decorate cupcakes in a hotel kitchen at Atlantis, The Palm in Dubai, Deluxe King Room.6 photos
            45 sqm
            Adults: 3 · Children: 2 · Max occupancy: 3
            Extra-large double bed (Super-king size), 181-210 cm wide
            Quadruple Room1 photos
            45 sqm
            Adults: 3 · Children: 3 · Max occupancy: 4
            Queen bed, 151-180 cm wide
            Triple Room1 photos
            45 sqm
            Adults: 3 · Children: 2 · Max occupancy: 3
            Extra-large double bed (Super-king size), 181-210 cm wide
            Seating Area
            Quadruple Room1 photos
            45 sqm
            Adults: 3 · Children: 3 · Max occupancy: 4
            Queen bed, 151-180 cm wide
            Triple Room1 photos
            45 sqm
            Adults: 3 · Children: 2 · Max occupancy: 3
            Extra-large double bed (Super-king size), 181-210 cm wide
            Quadruple Room1 photos
            45 sqm
            Adults: 3 · Children: 3 · Max occupancy: 4
            Queen bed, 151-180 cm wide
            Triple Room1 photos
            45 sqm
            Adults: 3 · Children: 2 · Max occupancy: 3
            Extra-large double bed (Super-king size), 181-210 cm wide
            Triple Room1 photos
            45 sqm
            Adults: 3 · Children: 2 · Max occupancy: 3
            Extra-large double bed (Super-king size), 181-210 cm wide
            Quadruple Room1 photos
            Price range 2 224 – 3 762 AEDAverage price 2 824 AEDPrice per sqm 62.76 AED / m²
            45 sqm
            Adults: 3 · Children: 3 · Max occupancy: 4
            Queen bed, 151-180 cm wide
            Atlantis, The Palm Ocean King Room in Dubai features a king bed, cream sofa, and balcony with sea views.6 photos
            45 sqm
            Adults: 3 · Children: 2 · Max occupancy: 3
            Extra-large double bed (Super-king size), 181-210 cm wide
            Seating Area
            Atlantis, The Palm Ocean Queen Room features two beds, a padded headboard, bedside lamps, and a balcony overlooking the sea.6 photos
            45 sqm
            Adults: 3 · Children: 3 · Max occupancy: 4
            Queen bed, 151-180 cm wide
            Seating Area
            Atlantis, The Palm beachfront in Dubai shows palm trees, blue lounge chairs, and white umbrellas along the sandy shore.6 photos
            45 sqm
            Adults: 3 · Children: 2 · Max occupancy: 3
            Extra-large double bed (Super-king size), 181-210 cm wide
            Imperial Club King Palm View Room at Atlantis, The Palm overlooks the ocean from a balcony with extraordinary inclusions.10 photos
            Price range 2 085 – 3 363 AEDAverage price 2 553 AEDPrice per sqm 56.74 AED / m²
            45 sqm
            Adults: 3 · Children: 2 · Max occupancy: 3
            Extra-large double bed (Super-king size), 181-210 cm wide
            Seating Area
            Atlantis, The Palm Palm Queen Room features two beds and a balcony overlooking Dubai skyline with mandatory gala dinner.7 photos
            Price range 1 768 – 3 779 AEDAverage price 2 456 AEDPrice per sqm 54.57 AED / m²
            45 sqm
            Adults: 3 · Children: 3 · Max occupancy: 4
            Queen bed, 151-180 cm wide
            Seating Area
            Atlantis, The Palm presents Ocean Queen Room with full board and extraordinary inclusions, turquoise doors to sea view balcony.7 photos
            Price range 1 658 – 3 720 AEDAverage price 2 303 AEDPrice per sqm 51.17 AED / m²
            45 sqm
            Adults: 3 · Children: 3 · Max occupancy: 4
            Queen bed, 151-180 cm wide
            Seating Area
            Atlantis, The Palm Imperial Club King Ocean View room offers a mandatory gala dinner, freestanding tub, and adjoining bedroom.10 photos
            Price range 1 946 – 4 153 AEDAverage price 2 515 AEDPrice per sqm 55.89 AED / m²
            45 sqm
            Adults: 3 · Children: 2 · Max occupancy: 3
            Extra-large double bed (Super-king size), 181-210 cm wide
            Seating Area
            People race down a bright blue water slide at Atlantis, The Palm in Dubai beside palm trees, Ocean King Room.6 photos
            Price range 2 297 – 3 117 AEDAverage price 2 661 AEDPrice per sqm 59.13 AED / m²
            45 sqm
            Adults: 3 · Children: 2 · Max occupancy: 3
            Extra-large double bed (Super-king size), 181-210 cm wide
            Seating Area
            Atlantis, The Palm Imperial Club Queen Ocean View Room with extraordinary inclusions hosts guests in a chandelier lit Dubai lounge.11 photos
            Price range 2 362 – 3 615 AEDAverage price 2 841 AEDPrice per sqm 63.14 AED / m²
            45 sqm
            Adults: 3 · Children: 3 · Max occupancy: 4
            Queen bed, 151-180 cm wide
            Seating Area
            Atlantis, The Palm lobby features a grand chandelier, sleek reception, and center signage for Imperial Club Queen Palm View Room.11 photos
            Price range 2 384 – 3 833 AEDAverage price 2 847 AEDPrice per sqm 63.27 AED / m²
            45 sqm
            Adults: 3 · Children: 3 · Max occupancy: 4
            Queen bed, 151-180 cm wide
            Seating Area
            Atlantis, The Palm lobby features chandelier, reception, center signage for Imperial Club King Ocean Room UAE Resident, UAE ID Mandatory.10 photos
            45 sqm
            Adults: 3 · Children: 2 · Max occupancy: 3
            Extra-large double bed (Super-king size), 181-210 cm wide
            Access to private poolConcierge servicesExecutive lounge accessFree gym accessPrivate check-in and check-out in the executive lounge
            Atlantis, The Palm lobby features Imperial Club King Palm Room UAE Resident, UAE ID Mandatory and children on circular rug.10 photos
            45 sqm
            Adults: 3 · Children: 2 · Max occupancy: 3
            Extra-large double bed (Super-king size), 181-210 cm wide
            Access to private poolConcierge servicesExecutive lounge accessFree gym accessPrivate check-in and check-out in the executive lounge
            People race down a bright blue water slide at Atlantis, The Palm in Dubai beside palm trees, Palm King Room.6 photos
            Price range 1 482 – 3 597 AEDAverage price 2 239 AEDPrice per sqm 49.77 AED / m²
            45 sqm
            Adults: 3 · Children: 2 · Max occupancy: 3
            Extra-large double bed (Super-king size), 181-210 cm wide
            Seating Area
            Atlantis, The Palm lobby features Ocean King Room with extraordinary inclusions display and children on a circular rug.6 photos
            Price range 1 384 – 3 122 AEDAverage price 1 964 AEDPrice per sqm 43.64 AED / m²
            45 sqm
            Adults: 3 · Children: 2 · Max occupancy: 3
            Extra-large double bed (Super-king size), 181-210 cm wide
            Seating Area
            Atlantis, The Palm features curved reception desk, spacious lounge area; Imperial Club King Room UAE Resident Offer, UAE ID Mandatory.11 photos
            Price range 2 348 – 3 789 AEDAverage price 2 917 AEDPrice per sqm 64.82 AED / m²
            45 sqm
            Adults: 3 · Children: 2 · Max occupancy: 3
            Extra-large double bed (Super-king size), 181-210 cm wide
            Access to private poolConcierge servicesExecutive lounge accessFree gym accessPrivate check-in and check-out in the executive lounge
            Apartment1 photos
            90 sqm
            Adults: 6 · Children: 5 · Max occupancy: 6
            Atlantis, The Palm lobby scene features a 2 Bedroom Family Room display and children on a circular rug.6 photos
            Price range 4 428 – 4 428 AEDAverage price 4 428 AEDPrice per sqm 49.20 AED / m²
            90 sqm
            Adults: 6 · Children: 5 · Max occupancy: 6
            Extra-large double bed (Super-king size), Queen bed, 151-180 cm wide, 181-210 cm wide
            Seating Area
            Atlantis, The Palm 2 Bedroom Family Club Room UAE, UAE ID Mandatory Gala Dinner features freestanding tub and adjoining bedroom.7 photos
            90 sqm
            Adults: 6 · Children: 5 · Max occupancy: 6
            Extra-large double bed (Super-king size), Queen bed, 151-180 cm wide, 181-210 cm wide
            Access to private poolConcierge servicesExecutive lounge accessFree gym accessPrivate check-in and check-out in the executive lounge
            Inside 2 Bedroom Family Club Room at Atlantis, The Palm, kids in chef hats decorate cupcakes at a long table.7 photos
            90 sqm
            Adults: 6 · Children: 5 · Max occupancy: 6
            Extra-large double bed (Super-king size), Queen bed, 151-180 cm wide, 181-210 cm wide
            Seating Area
            Atlantis, The Palm presents 2 Bedroom Family Club Room – Mandatory Gala Dinner showing two beds and a balcony view.7 photos
            90 sqm
            Adults: 6 · Children: 5 · Max occupancy: 6
            Extra-large double bed (Super-king size), Queen bed, 151-180 cm wide, 181-210 cm wide
            Access to private poolConcierge servicesExecutive lounge accessFree gym accessPrivate check-in and check-out in the executive lounge
            Suite1 photos
            94 sqm
            Adults: 3 · Children: 3 · Max occupancy: 4
            Seating Area
            Atlantis, The Palm lobby features Terrace Suite display with extraordinary inclusions and children on a circular rug.9 photos
            Price range 3 259 – 4 231 AEDAverage price 3 632 AEDPrice per sqm 38.64 AED / m²
            94 sqm
            Adults: 3 · Children: 3 · Max occupancy: 4
            Extra-large double bed (Super-king size), 181-210 cm wide
            Seating Area
            Quadruple Room1 photos
            101 sqm
            Adults: 3 · Children: 3 · Max occupancy: 4
            Extra-large double bed (Super-king size), 181-210 cm wide
            Atlantis, The Palm Skyline Suite offers Full Board And Extraordinary Inclusions, with sitting area and balcony ocean views in Dubai.8 photos
            Price range 3 509 – 4 456 AEDAverage price 3 975 AEDPrice per sqm 39.35 AED / m²
            101 sqm
            Adults: 3 · Children: 3 · Max occupancy: 4
            Extra-large double bed (Super-king size), 181-210 cm wide
            Seating Area
            Suite1 photos
            141 sqm
            Adults: 6 · Children: 5 · Max occupancy: 6
            The 2 Bedroom Terrace Suite at Atlantis, The Palm shows a dining area in the hotel lobby.9 photos
            141 sqm
            Adults: 6 · Children: 5 · Max occupancy: 6
            Extra-large double bed (Super-king size), Queen bed, 151-180 cm wide, 181-210 cm wide
            Seating Area
            2 Bedroom Skyline Suite8 photos
            148 sqm
            Adults: 6 · Children: 5 · Max occupancy: 6
            Extra-large double bed (Super-king size), Queen bed, Sofa bed, 151-180 cm wide, 181-210 cm wide, Variable Size
            Seating Area
            Suite1 photos
            148 sqm
            Adults: 6 · Children: 5 · Max occupancy: 6
            Suite1 photos
            164 sqm
            Adults: 3 · Children: 3 · Max occupancy: 4
            Atlantis, The Palm Regal Suite Full Board And Extraordinary Inclusions reveals a luxurious bathroom with a freestanding tub.11 photos
            164 sqm
            Adults: 3 · Children: 3 · Max occupancy: 4
            Extra-large double bed (Super-king size), 181-210 cm wide
            Seating Area
            Suite1 photos
            165 sqm
            Adults: 3 · Children: 3 · Max occupancy: 4
            Poseidon Underwater Suite at Atlantis, The Palm in Dubai features a freestanding tub before a shark filled aquarium window13 photos
            165 sqm
            Adults: 3 · Children: 3 · Max occupancy: 4
            Extra-large double bed (Super-king size), 181-210 cm wide
            Access to private poolConcierge servicesExecutive lounge accessFree gym accessPrivate check-in and check-out in the executive lounge
            Underwater Suite3 photos
            165 sqm
            Adults: 3 · Children: 3 · Max occupancy: 4
            Extra-large double bed (Super-king size), Sofa bed, 181-210 cm wide, Variable Size
            Seating Area
            2 Bedroom Regal Suite9 photos
            211 sqm
            Adults: 6 · Children: 5 · Max occupancy: 6
            Extra-large double bed (Super-king size), Queen bed, Sofa bed, 151-180 cm wide, 181-210 cm wide, Variable Size
            Seating Area
            Presidential Suite5 photos
            220 sqm
            Adults: 3 · Children: 3 · Max occupancy: 4
            Extra-large double bed (Super-king size), Sofa bed, 181-210 cm wide, Variable Size
            Seating Area
            Grand Atlantis Suite6 photos
            429 sqm
            Adults: 6 · Children: 4 · Max occupancy: 6
            Queen bed, Sofa bed, 151-180 cm wide, Variable Size
            Atlantis, The Palm lobby features Grand Atlantis Suite with extraordinary inclusions display and children on a circular rug.16 photos
            429 sqm
            Adults: 6 · Children: 4 · Max occupancy: 6
            Extra-large double bed (Super-king size), 181-210 cm wide
            Access to private poolConcierge servicesExecutive lounge accessFree gym accessPrivate check-in and check-out in the executive lounge
            Suite1 photos
            Price range 3 803 – 4 434 AEDAverage price 4 075 AEDPrice per sqm 9.50 AED / m²
            429 sqm
            Adults: 6 · Children: 4 · Max occupancy: 6
            Atlantis, The Palm Deluxe King Room features a freestanding bathtub in a marble bathroom opening to a balcony.6 photos
            Price range 1 812 – 2 550 AEDAverage price 2 153 AED
            0 sqm
            Adults: 3 · Children: 2 · Max occupancy: 3
            Extra-large double bed (Super-king size), 181-210 cm wide

            Sentiment analysis

            CategoryScoreGuest Sentiment
            Cleanliness9.23The housekeeping team is noted for their attention to detail and care, ensuring cleanliness.
            Service9.7Staff frequently go above and beyond, with special mentions of polite and attentive service.
            Location9.24The location is described as perfect, contributing to a relaxing atmosphere.
            Room Quality9.19Rooms are described as spotless, spacious, and very comfortable.
            Amenities9.62Excellent facilities including a water park and well-prepared amenities highlighted.
            Value for Money9.18Guests feel they received great value given the level of service and amenities.
            Food and Beverage9.43Good food options were enjoyed and positively mentioned by guests.
            Overall Experience9.6Guests express a strong desire to return, emphasizing satisfaction and unforgettable experiences.

            Guest reviews

            Guest Rating: 8.020,000 reviews5,682 relevant reviews analysed
            We analysed 20,000 reviews and found 5,682 containing specific, useful feedback about the hotel. The feedback is organised by topic so you can quickly see what guests say about the property.

            General

            Summary: Reviews overwhelmingly describe Atlantis The Palm as a beautiful, exceptionally clean and well-maintained luxury resort with friendly, attentive service, comfortable rooms, varied food, and strong family facilities. Complimentary access to Aquaventure and the aquarium is repeatedly praised. Recurring drawbacks are high prices, occasional crowding, the immense size, and its relatively older age.

            4 review excerpts
            The staff, the room, the meals, the cleanliness, and of course the access to the park and the aquarium: everything was perfect.
            The service was exceptional, the rooms were spotless, and access to the waterpark and aquarium was fantastic.
            Iconic hotel with over-the-top prices
            Experience hotel but there is room for improvement regarding crowding.

            Staff

            Summary: Staff are overwhelmingly praised as friendly, attentive, professional, and exceptionally helpful across reception, housekeeping, restaurants, concierge, and facilities. Guests repeatedly mention thoughtful details, fast responses, and personal recognition. However, some report inconsistent service, insufficient training, waterpark and call-center shortcomings, long waits, and isolated serious handling failures.

            4 review excerpts
            and above all the staff, wonderful treatment in every aspect, from those who clean the rooms and the details they have, the suede for the glasses... all the staff who greet you at the exit of the elevators in the lobby, the attention and professionalism in the breakfast area, at happy sunset, by the pool, the detail of the ice creams... Each and every one of them made us feel incredibly well, thank you very much.
            Excellent housekeeping staff, cleaned and organized our rooms three times a day.
            Some staff were nice and some were not, especially the ones from the waterpark.
            Service from the staff. The employee who attended us at the check-in reception was quite inattentive. We had to ask for our service after more than 40 minutes of waiting.

            Room

            Summary: Rooms are repeatedly described as spacious, clean, comfortable, and well serviced, often with excellent sea, pool, or Palm views; housekeeping may visit twice daily. Recurring drawbacks include poor soundproofing, occasional mould or sewage smells, uncomfortable or undersized beds, outdated televisions and bathrooms, and reported hot-water or air-conditioning failures.

            4 review excerpts
            Our room was spacious, spotless, beautifully presented and equipped with everything we needed.
            Lack of proper room insulation, very noisy, woke up in the early mornings when doors in the next rooms opened and closed, it sounded like my door was being opened
            The rooms are outdated, the bathroom is combined with the toilet, and after taking a shower, water accumulates all over the toilet area, making it inconvenient and unsafe (slippery).
            At 1:48 AM in the middle of the night, our air conditioner malfunctioned, forcing us to pack all our belongings and relocate with young children.

            Facilities

            Summary: Aquaventure Waterpark, The Lost Chambers Aquarium, pools, private beach, and family activities are repeatedly praised, with clean, well-maintained facilities and easy access. However, renovations and closures affected pools, beach areas, restaurants, and other amenities; guests also reported limited evening dining, inconsistent opening-time information, paid aquapark lockers, and aging décor.

            4 review excerpts
            The water park was also amazing, with great facilities and lots of fun for both kids and adults.
            Access to the sea, the aquarium that the children loved, the water park—it's all there.
            Booking never mentioned that the hotel was under renovation. Half of the services couldn't be used.
            Dining experiences were very limited in the evening at the resort.

            Restaurant

            Summary: Reviews repeatedly praise the food’s taste, variety, vegetarian options, and standout restaurants such as Nobu, Gordon Ramsay, En Fuego, and Wavehouse. Recurring drawbacks include very high restaurant and beverage prices, restaurants closing early or being unavailable without notice, limited dining choices, overcrowded buffets, long queues, and inconsistent service or quality.

            4 review excerpts
            The food is delicious and varied.
            The food is extremely expensive for no reason, and the alcoholic drinks were unfortunately terrible in all the restaurants except the Arabian terrace.
            The only complaint we have is that being that this was considered “off season” the hotels restaurants were not all open and the ones that were open would close early at 830pm, however the hotel was fully booked.
            the dinner buffet's service was extremely inefficient; it was embarrasing to stand in long queues waiting for the food to be made available, that after we had made a reservation in advance.

            Breakfast

            Summary: Breakfast is repeatedly praised for exceptional variety, freshness, abundance, and quality, with standout touches including fresh juices, champagne, cocktails, dim sum, eggs, and salmon. However, Saffron can be severely crowded, with queues of 10–30 minutes, difficult seating, and slow omelet or coffee service. Breakfast is also considered expensive when not included.

            4 review excerpts
            I have never had a better breakfast. It was absolutely perfect!!!
            A special mention goes to the breakfast — the selection is excellent, and the champagne adds a lovely touch of luxury.
            Breakfast buffet in any of the restaurants from 9am is chaotic, often 20 to 30 in the queue to get a table.
            It was not comfortable to wait 30 minutes just to order an omelet... Instead, they could change the omelet ordering system to allow for table orders...

            Check In Out

            Summary: The most repeated issue is very slow, crowded check-in and check-out, often taking 30–120 minutes and attributed to understaffing or a slow system. Some rooms were not ready until 4–5 PM. Guests also reported delayed deposits and luggage, while individual staff sometimes provided helpful upgrades, early check-in, or clear assistance.

            4 review excerpts
            Check in and check out were ridiculously long.
            You need to queue up for 30 min standing at the checkin like at the airport in economy class.
            Given the cost of this stay I expect to be able to check in at 3pm and have both rooms ready, in our case we gave them an additional hour and they are still not ready.
            I had an issue with them not returning the deposit they deducted at check in. It took them 3 weeks to respond to my email, with issue not fully resolved.

            Location

            Summary: The Palm Jumeirah location is repeatedly praised for its striking views, private beach, aquarium, Aquaventure water park, and family-friendly activities. However, the resort feels isolated, often requiring taxis, with high prices and limited nearby venues. Guests also reported crowding, facility closures, muddy or restricted beach areas, construction, helicopters, and late-night traffic noise.

            4 review excerpts
            Atlantis is always wonderful with the family, having pools, restaurants and the water park so close together
            Because the hotel is located at the top of Palm Island, you need a taxi for almost everywhere.
            The park is just vast, and you need to know how to navigate it and take transportation between areas
            Hotel suffers badly from noise pollution building works across from beach helicopter rides every 5-10 minutes landing and taking off and from midnight it’s like formula one race with Ferraris and Lamborghinis racing up and down road until 3am.

            Pool

            Summary: Free access to the huge Aquaventure waterpark and aquarium is a major family draw, with varied attractions. However, repeated reports mention pools and slides closed for maintenance, sometimes the main pool or most pools, causing crowding and long queues. Guests also note limited shade, late opening, cold or dirty water, and early closures.

            4 review excerpts
            The water park is amazing, huge, and suitable for all ages, with an enormous variety of facilities, restaurants, and attractions.
            The majority of the pools in the park, as well as many water attractions, were not accessible, which significantly reduced the quality of our experience.
            Opening at 9:30am is way too late as it gets too hot and toddler areas have zero shade.
            Unfortunately, all the pools were closed except for the family one, which was very crowded.

            Transport

            Summary: Free buggy and shuttle services to Aquaventure, the beach, Atlantis Royal, and the aquarium are convenient, especially with children, but waits can be long in the heat. The resort is remote, requiring taxis, Uber, or monorail for most outings; traffic and costly or pressured transfers are recurring concerns. Pre-arrival communication and luggage or car retrieval can also be slow.

            4 review excerpts
            The transfer from the beach to the park is super convenient and free, the best.
            However, we had to wait long time for buggy ride to park and back to hotel.
            It’s too far from everything else there is to do in Dubai so you need to catch taxis everywhere.
            Along with the booking, I sent a request to the hotel about a transfer. I received a response to the request only after checking in, and the response was that I should order at least 48 hours in advance.

            Spa

            Summary: Spa access is frequently excluded from the stay and can be expensive, particularly for sauna, jacuzzi, or hammam use; facilities receive mixed reviews, with some calling them spacious and excellent and others finding them small or disappointing. Treatments and massages are often praised, while service, pricing discrepancies, and an unresolved refund are reported.

            4 review excerpts
            Spa facilities like sauna and jacuzzi are not included in the hotel booking, you have to pay to use them
            very disappointed as they said using the sauna has a 280 dirham charge which is so disappointing for a five stars hotel not to have a sauna
            The spa was very nice, the massage impeccable.
            I booked and paid for 4 spa visits, then canceled them with one day's notice, unfortunately I have not received a refund to this day.

            Gym

            Summary: The gym receives mixed feedback: some guests praise its modern, extensive equipment, views, staff, and aqua aerobics, while others find it small, crowded, and lacking equipment. It closes at 9 PM rather than operating 24/7; sauna, steam-room, and spa access may cost extra, and guests under 18 may be refused entry.

            4 review excerpts
            Access to the fitness center, sauna, and steam room required additional charges, which was disappointing for a luxury resort of this level.
            Gym is small and very crowded. Not enough equipment even dumbbells.
            The gym was great, new machines, so much equipment, lemon water provided.
            Had an absolute blast at aqua aerobics today with the main man happy Patrick, the energy was electric and would recommend everyone staying at the Atlantis or visiting to try out an aqua aerobic session was great fun and inviting.

            Parking

            Summary: Free valet parking is widely praised as professional and convenient, with some guests calling it a highlight. However, the service can be very busy, crowded, and slow, with waits of 20–30 minutes. Cars may sit in the sun, self-parking is unavailable, and isolated reports mention a scratch and a near-flat tire.

            4 review excerpts
            The valet parking is terrible 😞, they take 20-30 min to bring your car, and you have to wait in the hot weather with your family until they bring your car
            The valet parking service is free and contributes greatly to the experience.
            the parking area always crowded.
            Valet parking - my car had scratch unfortunately it was noticed only when I reached back home in abudhabi on following day morning.
            Read all 5,682 relevant reviews →

            Atlantis, The Palm, Dubai Compared With Other 5-Star Hotels in Bangkok

            See how Atlantis, The Palm, Dubai compares with other 5-star hotels in Bangkok across room size, price and stay scores.

            MetricAtlantis, The Palm, Dubai5-Star Bangkok AveragePosition
            Lowest nightly room price1 964 AED936 AEDAbove average
            Price for 50 sqm rooms2 616 AED1 377 AEDAbove average
            Price for 100 sqm rooms4 012 AED2 513 AEDAbove average
            Guest Rating8.08.7
            Reviews20,0001,758
            Couples Score10.08.2
            Wellness Score9.68.1
            Families Score10.05.7
            Business Score8.79.0

            Frequently Asked Questions

            How many room types does Atlantis, The Palm, Dubai offer?

            Atlantis, The Palm, Dubai offers 97 room types.

            What is the price range for rooms at Atlantis, The Palm, Dubai?

            Room prices range from 1,964 – 4,428 AED per night.

            What is the average nightly price at Atlantis, The Palm, Dubai?

            The average nightly room price is 2,921 AED.

            What are the room sizes at Atlantis, The Palm, Dubai?

            Room sizes range from 8 sqm to 429 sqm.

            What is the most affordable room at Atlantis, The Palm, Dubai?

            The most affordable room at Atlantis, The Palm, Dubai is Ocean King Room, with prices from 1 384 AED per night.

            What type of stay is Atlantis, The Palm, Dubai best suited for?

            Atlantis, The Palm, Dubai is especially well suited to couples and family stays, with less tailored support for families.

            What facilities does Atlantis, The Palm, Dubai offer?

            Atlantis, The Palm, Dubai offers a selection of facilities and services for a comfortable stay.

            Can I book Atlantis, The Palm, Dubai through H5star?

            Yes. You can check live room rates and availability and book your stay directly through H5star.

            Booking & Transparency

            H5star brings together hotel information, pricing data, guest reviews and in-depth analysis to help you make an informed booking decision. For your reservation at Atlantis, The Palm, Dubai, you can select a room and check rates here, or choose between Booking.com and H5star’s booking platform.

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