Capri by Fraser China Square, Singapore

The location is great, very close to the Chinatown MRT station, conveniently located near major attractions, and near Maxwell and Lau Pa Sat hawker centers.

Boat Quay and Clark Quay are about 10 mins walk, Merlion Park is about 15 mins walk and Marina Bay Sands complex and Garden by the Bay were within 30 mins on foot.

Within a walking distance, max 10 mins, of the 3 main food courts (Maxwell, Lau Pa Sat, Amoy), and conveniently accessible by metro to Marina Bay or even Little India.

Of course it is a bit away from the traditional shopping area on Orchard road, but we actually prefer the quietness here.

The room is spacious, clean, with a kitchenette, tea, filtered water...

Very clean and spacious rooms with amazingly comfy beds.

Glass design of the shower and toilet gives almost zero privacy in the room.

The shower had some hair from the previous guest in it and wasn't cleaned properly.

The Concierge was particularly obliging and helpful, we could not have asked for more. Nothing was too much trouble for all the staff.

He was absolutely amazing throughout my stay—always friendly, welcoming, and happy to help with anything I needed.

On the positive side, the staff were very friendly and accommodated us with both an early check-in and a late check-out, which we really appreciated.

Hotel staff wasn’t helpful, so wasn’t the customer service—both sending me to one another back and forth in the middle of the night.

The hotel is well located and allows for sightseeing on foot.

The hotel was clean, modern, and very comfortable, with excellent facilities that made my stay enjoyable.

The staff is welcoming and attentive.

The problem is Booking is labeling it as a 5 star which creates expectations mismatch.

The pool on the 16th floor is stunning

The pool area was really good and an extra plus was that we could use it after check-out as well since our flight was late in the evening.

There are very few loungers by the pool

Surroundings of the pool very, very slippery, which caused my wife to fall badly with cascading consequences on the day we were scheduled to leave.

Very good breakfast (express omelette and noodle station that changes every day) but we had higher expectations in terms of variety

The buffet breakfast cost $90 for two people... an outrageous price.

The breakfast buffet, although offered until 10:30, starts to be taken down at 9:50. The selection was already severely limited after 9:50, nothing was refilled even though many new guests arrived.

Although the breakfast was varied generally the food was on the cold side.

Few sunbeds by the pool due to the space, and only two umbrellas for the heat of Singapore is too few.

hotel has a washer/dryer on the upper floor with a gym and games to play while waiting for laundry!

There are no common areas or seating options in the hotel.

We appreciated being able to leave our luggage at the concierge and having the option to shower with towels provided by the hotel.

We especially appreciated the free shower and changing facilities provided after check-out, which is a lifesaver for late flights.

The check-in and check-out procedures were far too cumbersome and took a very long time.

The €100 deposit came as a complete surprise to us; I hadn’t read about it anywhere.

A security deposit of 150 dollars is required only by credit card, and this block is not easy at all because the release is not immediate, taking from 5 to 8 working days.

The gym and the rooftop swimming pool were absolutely outstanding.

The gym facilities were terrible - felt very cramped with 4 people and no strength machines.

The gym is well-equipped and open 24/7.

They were closed already at 10pm every night so we had to hurry back to the hotel to have our gym session and night swim :) We wished it could be kept open a bit longer, until midnight.

110+ dollars for salad and burger, but no quality, the fast-food in the mall below was better. The salad had NO dressing at all.

I ordered a lamb chop dish which had roast veges which were cold.

let down by the restaurant ordered our food still waiting after 40 minutes and others being fed that arrived after us. Gave up and left. Not good service at all

Moss Cross restaurant is fantastic for breakfast and dinner.

It's very accessible to get anywhere by subway as it's very close to exit F of the MRT China Town station.

Close to MRT, although we used local taxis, which were organised by the friendly concierge, daily.

On booking the taxi that was pre booked 2 days prior the cost of the trip was ridiculous as it was a limousine car which was not necessary.

We had some trouble finding a taxi, but the staff resolved the issue quickly.