Ascott Raffles Place Singapore

Large suites with kitchenette + washer/dryer — it has an apartment feel, huge room size, and convenience for longer stays.

The rooms are huge but to have two kings with ensuites was a real treat.

The room cleaning was insufficient, and even after the cleanup, there was hair on the floor.

The building is obviously old and needs refurbishing.

Excellent location — near Marina Bay, with easy access to MRT, Lau Pa Sat, and walkable sightseeing/business districts.

It was very close to the subway station, and I could enter the hotel without getting wet in the rain, which was convenient.

Location was great: train station easy access to/from the airport, Lau Pa Sat Hawker Center a short walk, close to Chinatown by foot as well as Merlion Park and Marina Sands Bay.

If the offices are closed (weekends and holidays), the area businesses are closed too - as was the hotel bar on Good Friday.

The staff were consistently warm and welcoming, which made the experience really enjoyable.

He lovingly folded new animal shapes from the bath towels every day. Our daughter was thrilled every time.

Every request was handled promptly and with a warm attitude, which made our stay smooth and stress-free.

Stayed twice here in a month and both times had no one to help with 4 suitcases when arriving.

The hotel is very clean, spacious and located in the heart of downtown. It is accessible to all the major attractions and right by the MRT station. The staff is friendly and the service excellent!

The property itself is beautiful, immaculately maintained, and in an excellent location.

Would recommend to others, with the caveat that it is a bit “tired” - would definitely stay at the Ascott again

Old building in tragic condition, requires a complete renovation.

The basic specifications are as described, and the access, kitchen, and washing machine are all well-equipped, allowing for a comfortable stay.

Property is having a good facility for gym and swimming pool located on 19th floor. There is also lounge area in to relax with coffee/tea machines there.

The facilities were worn, poorly maintained, cockroaches in the kitchen.

Overall, the facilities are top-notch, but poor maintenance led to a lot of frustration.

The glass pool on the 19th floor is also great with a sensational view.

The area on the 19th floor with the pool & a lounge was nice, but you couldn't really lay by the pool & even though the temps were super hot outside, the water in the pool was actually cold.

Finally, each time we wanted to use the swimming pool, we could not : if there is even 1 family there, it's crowded.

Once we were checking in then we were informed that the gym and pool facilities were closed for the length of our stay with no initial refund, breakfast or any other way of saying sorry!

we arrived on an early flight and they not only gave us early access but a room upgrade to a very spacious apartment.

we also left on a very late flight and they kindly gave us a late check out as well as shower access before our flight.

Unfortunately our rooms were not ready until several hours after check in.

In the end, it took an extra 40 minutes to check in.

Breakfast was poor quality and very disappointing. Potato slices were uncooked and not edible. Scrambled eggs were cold. After one morning, we gave up and had to find breakfast elsewhere.

Paid breakfast absolutely to be avoided, not very varied and small spaces for the number of rooms available.

The breakfast was definitely not up to 5-star standards; there was far too little variety.

The breakfast selection was very good and staff in the breakfast room were extremely friendly and helpful.

Unfortunately, the restaurant is closed on weekends, so we couldn't eat in the house and couldn't order anything to the room.

The food was very good and the wait staff was very attentive.

I dinned in the Restaurant on my first night of a 9 night stay, I didn't return as the service and food below par for the area.

Weekend F&B at Raffles Green is mostly closed, but plenty of food options at the quay areas.

The 24-hour fitness center was also a great convenience for us, as we could work out at any time that suited us.

The pool, gym and guest living room on the top floor are most enjoyable.

We could hear the weights from the gym early in the morning which woke us.

gym have old equipment.