Delano Dubai at Bluewaters

The hotel itself is modern and stylish, with a relaxed, laid-back vibe.

Great for families with small children as well (we were there woth friends and a total of 3 kids from 13 months to 4 years old and they all loved it), but also seems great for couples without kids or single people.

Overall, the place is beautiful and the food is delicious, but the service does not match the quality of the venue or the value paid.

Its not appropriate for me who already paid and ready to stay at the hotel, i booked the hotel and paid full amount before my flight take off , and they called me once i reached dubai !!!

The service was outstanding, and the staff were extremely professional, friendly, and attentive.

Service was slow, particularly at the beach. Left waiting for drinks & menus most days. Sometimes 30-40 minutes.

The staff’s service was poor. They didn’t have enough information, and check-in took two hours because they were completely inflexible.

I did not get an apology for this and they do not seem to understand the violation of this incident.

The room is a separate issue. We took one of the most expensive rooms in the hotel with a terrace — but it was impossible to use the terrace. The floors were extremely dirty, as if they had never been cleaned. After stepping onto the terrace, our feet turned black. This is completely unacceptable.

The air conditioning in room 134 worked very poorly for two nights in a row. We called the technician twice, and they said everything would be fine. It wasn’t. It was hot and difficult to sleep.

Our suite was stunning with breathtaking marina views,

Thats when i found out they filmed me naked in the room and this is a major violation of my privacy.

The location is perfect the bars & restaurants of Bluewaters are literally on your doorstep. The views of Ain Dubai particularly at night were stunning.

What I loved the most about the place is how quiet it is. It’s very peaceful and there’s no noise at all.

Unfortunately, even though I loved this hotel I will not return because of the noise produce by skydive dubai.

Not the best beach - entry into the water through rocks, shallow depth (although the latter is good for guests with children)

The hotel is beautifully designed and exceptionally clean, with attention to detail throughout.

It’s always dark in the elevator, and the corridors are extremely long and narrow. We kept getting confused about where to go.

The activity areas shown in the hotel photos do not actually belong to the hotel and cannot be used (yoga reformers, a beach fitness area, and a small court).

Out of glasses? No problem. At this five-star hotel, they’ll offer you a paper cup that’s been gathering dust somewhere off to the side.

The breakfasts are simply unreal. The best I’ve had on all my travels. They have absolutely everything under the sun: plenty of salmon, avocado, guacamole, passion fruit, strawberries, chia and mango yogurts, Prosecco (though that costs extra), eggs Benedict, shakshuka, about 10 kinds of bread, and about 5 kinds of plant-based milk.

Very poor selection of dishes, minimal amount of fruit, everything tasted bad and was of low quality. In any café outside the hotel, you will get much better food and breakfast quality. Fresh orange juice was mixed with packaged juice — this is something you would expect from a 3-star hotel, not a 5-star hotel.

At breakfast, you can wait 30 minutes for coffee and water. Most importantly, this has nothing to do with the time or how busy it is—that’s just the management. We came at 7 a.m. before checking out, and still had to wait just as long for the coffee, though at least they did bring it.

There was a queue for breakfast. The selection was poor (à la carte). If you don’t like eggs for breakfast, there aren’t many options (pancakes or waffles). There isn’t a good children’s menu (mostly just fries and similar food). The tables are ridiculously close together, making breakfast very noisy and uncomfortable.

There are lots of restaurants, including those at the neighboring Banyan Tree hotel, and everything really is delicious.

The Japanese restaurant is also incredible, as is The Blue Door restaurant!

The half board is quite mediocre compared with other hotels in this price range. You can’t choose dishes from the restaurant menus; instead, they bring you a separate little booklet with a basic selection.

At the restaurants, you can wait more than an hour for food (cold appetizers).

The pool is beautiful and clean, and the seating by the pool is excellent and comfortable.

The pool itself is small, but at least it’s 150 cm deep in the middle, which is good. But be prepared for there to be no free spots by around 10.

The pool is amazing, only thing I didn’t like was the fact that there’s no adults only pool, and it was filled with families and kids.

The pool is terrible — either there is no filtration system or it does not work. The water is cloudy, with a film on top, and dirt collects in the corners.

Reception check in was horrendous. check in was not busy and 2 desk were open and around 4 employees behind the desk that were not helping guest or anyone, but nobody could check us in. they said they only had 1 person that could check us in. they told us to sit and wait and then forgot about us for 10 minutes while they all did nothing.

At check-in, they take a sizeable deposit from your card—$1,000. Perhaps if you tell them you have a credit card rather than a debit card, they won’t take the deposit. We didn’t get the deposit back until two weeks after we checked out.

What I didn’t like about the place is that they gave me the rooms very late. I had booked a family room, and the first room was given to me at 3:30 pm even though the check-in time was supposed to be 3. The second room wasn’t ready until 5 pm.

They accommodated us by allowing an early check-in and a late check-out, which made things much easier and made our short break so much better!

The nice thing is that there’s always a taxi at the entrance, and if there isn’t one, they’ll get you one.

problems calling a taxi (it takes a long time, and the cars that arrive are not the right class)

Traveling from Julius to Caeser palace wasn't comfortable as the only way to do it is via a golf cart

Planes fly over the recreation area all day.

There is a spa, but it’s at the neighboring Banyan Tree hotel. It is paid and not cheap: 300 dirhams for an hour. And that’s not for a massage, just for access to the sauna. I didn’t try it.

A very good spa (at the neighboring hotel, by the way; they take you there by buggy).

Second I booked a spa package, which also because of miscommunication they did not book, and gave me the wrong massage.

I tried Qua spa, and fortunately it was almost my favorite massage I have ever had!