Andaz Singapore, By Hyatt
📍 5 Fraser Street, Singapore, Singapore
From 717.01 SGD/night
717 – 2 348 SGD
38 m2 – 120 m2
Andaz Singapore, By Hyatt













































































































































































































Andaz Singapore, By Hyatt offers 17 room types, ranging from 38 sqm to 120 sqm. Nightly room prices range from 717 to 2 348 SGD. Book your stay directly through H5star.
What Defines Andaz Singapore, By Hyatt
First Southeast Asian Andaz
The property was the first Andaz hotel in Southeast Asia.
High-Rise Duo Towers Setting
The hotel occupies approximately floors 25 to 39 of Duo Towers in Singapore's Bugis-Kampong Glam area.
Street-Dining Concept
Alley on 25 reinterprets Singapore's street food culture through multiple cuisine stations.
Skyline Steakhouse
665°F is a steakhouse on Level 38 with skyline views, halal-certified cuts and sustainable seafood.
Level-25 Infinity Pool
An outdoor infinity-style pool on Level 25 overlooks the Singapore skyline and is listed as open from 8:00 AM to 10:00 PM.
Skyline-Facing Fitness
The 24-hour fitness centre provides workout facilities with skyline views.
Private Dining for 8 to 12
Two private dining suites accommodate intimate dining sessions for eight to 12 people.
Direct Bugis MRT Access
The hotel connects directly to Bugis MRT through an underground passage.
Four Event Spaces
The Glasshouse, Garden Studio, Studio I and Studio II form the hotel's event-space programme, with areas from 65 to 520 square metres.
347 Rooms and 27 Suites
The accommodation inventory comprises 347 guestrooms, including 27 suites, with floor-to-ceiling windows and city views.
Featured Facilities at Andaz Singapore, By Hyatt
- Outdoor Pool
- Parking
- Restaurant
Which Type of Stay Is It Best For?
Andaz Singapore, By Hyatt is best suited to couples stays, with fewer dedicated facilities for families.
Floor-to-ceiling windows frame city views, while the Level-25 infinity-style pool, rooftop bar, high-floor venues and private dining suites for eight to 12 guests create options for intimate evenings.
- ✓Breakfast in the room
- ✓Room service
- ✓Wine/champagne
- ✓Garden
- ✓Pool with view
View all Couples facilities
- ✓Sun terrace
- ✓Concierge service
- ✓Happy hour
- ✓Outdoor furniture
- ✓Sun loungers or beach chairs
- ✓Bar
- ✓Food delivered to guest room
- ✓Sun umbrellas
Wellness is centred on a 24-hour fitness centre with skyline views, allowing flexible training within the high-rise setting; there is no on-site spa, while nearby spa options are recommended for treatments.
- ✓Fitness facilities
- ✓Swimming pool
- ✓Fitness center
- ✓Fruits
- ✓Special diet menus - on request
A separate children’s pool adds a dedicated water-play option, while the hotel’s suite inventory and 24-hour room service provide practical flexibility for stays near Bugis, Kampong Glam and Little India.
- ✓Family rooms
- ✓Kid meals
- ✓Kids' pool
Four named event spaces—The Glasshouse, Garden Studio, Studio I and Studio II—range from 65 to 520 square metres, with built-in AV and on-site catering; the direct Bugis MRT underpass and approximately five-minute CBD drive simplify city meetings.
- ✓Meeting/banquet facilities
- ✓Luggage storage
- ✓Coffee Shop on site
- ✓Contactless check-in/check-out
- ✓Currency exchange
View all Business facilities
- ✓Dry cleaning
- ✓Free WiFi
- ✓Invoice provided
- ✓Ironing service
- ✓Laundry
- ✓Mobile app for room service
- ✓Packed lunches
- ✓Safety deposit box
Rooms & Rates at Andaz Singapore, By Hyatt
Check rates and availability for all rooms at Andaz Singapore, By Hyatt, then book securely with H5star.
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A Vertical Interpretation of Singapore’s Street Life
Duo Towers and the Upper-Floor Hotel
Andaz Singapore occupies the upper floors of Duo Towers, approximately from Level 25 to Level 39, creating a vertically stacked plan in which guestrooms sit above public dining, social spaces and event facilities. The property was conceived as the first Andaz hotel in Southeast Asia.
Laneways, Local Culture and Open Circulation
The design concept draws on Singapore’s street life, local food culture and surrounding neighbourhoods, with circulation and dining areas intended to evoke urban laneways rather than a conventional enclosed hotel layout. Public spaces emphasise daylight, open movement and elevated city views.
The Sunroom and Rooftop Social Spaces
The Sunroom is an all-day lounge serving local refreshments, while a rooftop terrace and rooftop bar environment add social spaces above the guestroom floors. The main public realm is concentrated around Level 25 and other high-level areas.
High-Floor Rooms Framed by Singapore Views
347 Guestrooms, Including 27 Suites
The accommodation collection comprises 347 guestrooms, including 27 suites. Rooms are positioned in the hotel’s upper-floor vertical plan and are defined by floor-to-ceiling windows and broad city views.
A City-Facing In-Room Experience
Floor-to-ceiling glazing makes the surrounding Singapore skyline a central feature of the accommodation experience. Complimentary minibar snacks and beverages are provided, and 24-hour in-room dining extends food service to the guestrooms.
Singapore Street Food to Level-38 Steakhouse Dining
Alley on 25’s Food-Street Format
Alley on 25 is the principal dining venue on Level 25 and follows a street-dining-inspired concept. Breakfast is organised through multiple cuisine stations, reinforcing the venue’s connection to Singapore’s local food-street culture.
665°F Above the City
Located on Level 38, 665°F is a steakhouse with skyline views. Its dining offer includes halal-certified cuts and sustainable seafood.
Rooftop Drinks and Private Dining
The property includes a rooftop bar environment, two private dining suites for intimate sessions seating eight to 12 people, the all-day Sunroom lounge with local refreshments, and 24-hour in-room dining.
An Elevated Pool Terrace Above Singapore
Level-25 Infinity-Style Pool
The outdoor infinity-style pool is located on Level 25 and looks across the Singapore skyline. Pool access is listed from 8:00 AM to 10:00 PM.
Separate Children’s Water Area
A children’s pool is listed separately from the main outdoor infinity-style pool, providing a dedicated water feature for younger guests.
Rooftop Terrace and Elevated Views
The hotel’s rooftop terrace and high-level social spaces extend its outdoor setting above the guestroom floors, complementing the Level-25 pool with elevated views over the city.
Skyline Fitness and Flexible Event Floors
A 24-Hour Fitness Centre
The wellness offer is centred on a 24-hour fitness centre with skyline views. The property does not have an on-site spa and recommends nearby spa options instead.
Four Named Event Spaces
The event programme includes The Glasshouse at 520 square metres, Garden Studio at 200 square metres, Studio I at 75 square metres and Studio II at 65 square metres. Facilities include built-in audiovisual equipment and on-site catering.
Alley on 3 Event Setting
Alley on 3 is a 14,800-square-foot events area containing a ballroom, the Garden Studio with adjoining outdoor terrace, and smaller studio spaces. Meeting facilities are located on the third floor.
At the Crossroads of Kampong Glam, Bugis and Little India
Three Distinctive Cultural Districts
The hotel sits at the junction of Kampong Glam, Little India and the Bras Basah Bugis cultural area. The surrounding neighbourhood combines heritage shophouses, religious landmarks, ethnic food streets, retail centres, restaurants and nightlife.
Direct Underground Route to Bugis MRT
An underground passage connects the property directly with Bugis MRT, placing the hotel beside a major transport and commercial node. The rail network provides practical connections towards the city centre, Marina Bay and Changi Airport.
Near the CBD, Orchard Road and Marina Bay
The hotel is described as approximately five minutes from Singapore’s central business district and ten minutes from Orchard Road by road. Kampong Glam, the Bugis shopping and dining belt, Little India, Gardens by the Bay and Marina Bay are within the surrounding city itinerary.
What's near Andaz Singapore, By Hyatt?
Andaz Singapore, By Hyatt has 11 restaurants and 6 cafés within 500 metres. Nearby restaurants include Xin Yuan Ji, MalaTang, Zam Zam Singapore, Sauté, Beyond The Dough Pizzeria, Fatty Thai Wonton Mee, Genki Sushi, Haidilao Hot Pot, Kohnangkam, Genki Sushi and CoCo Ichibanya, while cafés include Selfie Coffee, Éléphant Grounds, Ya Kun Kaya Toast, Pancake Boss Martabak Manis, Mixue and Petra Haven.
Nearby transport options around Andaz Singapore, By Hyatt include Subway Station Downtown Line just 116 metres from the hotel, with Subway Station Bugis 225 metres away and Subway Station East West Line 355 metres away.
- Xin Yuan Ji225 m
- MalaTang302 m
- Zam Zam Singapore322 m
- Sauté326 m
- Beyond The Dough Pizzeria372 m
- Fatty Thai Wonton Mee429 m
- Genki Sushi439 m
- Haidilao Hot Pot456 m
- Kohnangkam474 m
- Genki Sushi478 m
- CoCo Ichibanya482 m
- SUSHIRO575 m
- Ssak3576 m
- Sukiya577 m
- BORNGA578 m
- Kwan Im Vegetarian Restaurant583 m
- Din Tai Fung645 m
- Su Shi Piao Xiang Vegetarian Food649 m
- Tian Yuan Healthy Vegetarian Food Paradise667 m
- Pine Tree Cafe679 m
- Putien681 m
- Standing sushi bar688 m
- New Green Pasture Cafe694 m
- Founder Bakut Teh696 m
- Yuen Kee Dumpling699 m
- Pine Tree Cafe700 m
- Xing Hua Vegetarian Restaurant711 m
- Kurama Robatayaki720 m
- Hainan Fried Hokkien Prawn Mee (#B1-34)739 m
- Din Tai Fung752 m
- Wedang @ Golden Mile #B1-24760 m
- Brotzeit764 m
- Chung Cheng Prawn Noodles and Chilli Mee768 m
- Sushi Tei785 m
- Happy Chef Western Food (#01-12)800 m
- Hyangtogol801 m
- Hai Tien Lo802 m
- Ippudo807 m
- Sungei Road Laksa819 m
- Al-Bismi Indian Restaurant (24hr)825 m
- The Pizza Place835 m
- Din Tai Fung872 m
- SUKI-YA879 m
- Jin You Yuan Vegetarian 2nd floor894 m
- Saizeriya896 m
- Restaurant Barakath908 m
- Sum Dim Sum915 m
- Hong Kong Zhai936 m
- Green Leaf Cafe (Indian Vegetarian)998 m
- La Jia Restaurant1.0 km
- Signature Wang1.1 km
- Fou Guan Yuan Vegetarian Food1.1 km
- Beach Road Hainanese Scissors-Cut Curry Rice1.1 km
- Village Curry (South & North Indian)1.1 km
- Saizeriya1.1 km
- Zen Fut Sai Kai Vegetarian Restaurant1.2 km
- Ananda Bhavan Veg. Restaurant1.2 km
- Kudai Canteen Tamil Food1.2 km
- Amaravati Restaurant1.2 km
- Sam Leong St. Chicken Rice1.2 km
- Fo You Yuan Vegetarian Restaurant1.2 km
- Malubianbian Hot Pot1.3 km
- Saizeriya1.3 km
- Din Tai Fung1.3 km
- China Taste1.3 km
- Saizeriya1.4 km
- Hawker Centre1.4 km
- Moonchild1.4 km
- Nana's Green Tea1.5 km
- Tamoya1.5 km
- Din Tai Fung1.5 km
- Soon Soon Wanton Noodles1.5 km
- MOS Burger1.5 km
- LITTLE SHEEP1.6 km
- Ippudo1.6 km
- Cut by Wolfgang Puck1.7 km
- Man Man1.7 km
- Haidilao Hot Pot1.8 km
- Heisei Japanese Restaurant Singapore1.8 km
- Shunsui1.8 km
- Mizume1.8 km
- Qian Xi (Farrer Park) Restaurant1.9 km
- Peach Garden1.9 km
- Beng Thin Hoon Kee Restaurant1.9 km
- Cafe Iguana1.9 km
- Din Tai Fung1.9 km
- Ippudo1.9 km
- Din Tai Fung2.0 km
- Royal Dragon2.0 km
- Rosso Vino2.0 km
- Jalan Sultan Prawn Mee2.1 km
- Genki Sushi2.1 km
- Saizeriya2.1 km
- Zhangliang Spicy Hot Pot2.1 km
- Din Tai Fung2.1 km
- Kanshouku Ramen Bar2.1 km
- Maccha House2.1 km
- Tenya2.1 km
- Din Tai Fung2.1 km
- Xin Man Yuan Vegetarian Restaurant2.2 km
- Yayoiken2.2 km
- Din Tai Fung2.2 km
- Chiew Kee Noodle House2.2 km
- Saizeriya2.2 km
- Chew Kee Eating House2.2 km
- Haidilao Hot Pot2.2 km
- XiaoLongKan2.3 km
- Red Star2.3 km
- Tsui Wah Restaurant2.3 km
- Shuxiangfang2.4 km
- Mei Heong Yuen Dessert2.4 km
- Yuet Sing Seafood2.5 km
- Hawker Chan2.5 km
- Geylang Lorong 9 Beef Hor Fun2.5 km
- Ippudo2.5 km
- Saizeriya2.5 km
- Nakajima Suisan2.6 km
- Din Tai Fung2.6 km
- East Ocean Restaurant2.6 km
- Peach Garden2.6 km
- Monzushi2.7 km
- VENUE by Sebastian2.8 km
- Wen Dou Sek2.8 km
- Monster Curry2.8 km
- BonChon Chicken2.8 km
- BTM2.8 km
- Din Tai Fung2.8 km
- Supulae Korean BBQ2.8 km
- Din Tai Fung2.8 km
- Cross Straits2.8 km
- Koh Grill & Sushi Bar2.8 km
- Loy Kee2.8 km
- Yakiniku Don-Don2.8 km
- StraitsKitchen (Grand Hyatt)2.9 km
- Nanbantei2.9 km
- Ippudo2.9 km
- First Tree2.9 km
- Obba Jjajang2.9 km
- Rappu Handroll Bar2.9 km
- Sin Manbok2.9 km
- New Station Snack Bar2.9 km
- Kreams2.9 km
- Hong Jjajang2.9 km
- Hey Kee HK Seafood3.0 km
- Tsukiji Unagi Shokudo3.0 km
- Kanshouku Ramen Bar (B3-18)3.0 km
- Selfie Coffee166 m
- Éléphant Grounds271 m
- Ya Kun Kaya Toast273 m
- Pancake Boss Martabak Manis343 m
- Mixue346 m
- Petra Haven368 m
- Hyde & Co530 m
- Mad for Garlic683 m
- Tiong Bahru Bakery810 m
- Alter Ego (#01-13D)1.1 km
- Super Dario Lasagne Cafe1.3 km
- Chye Seng Huat Hardware1.4 km
- TWG Tea1.6 km
- POUT Rooftop Cafe1.7 km
- Ya Kun Family Café1.8 km
- brwd / KINN1.8 km
- The Mad Men Attic Bar1.8 km
- Heytea1.9 km
- Killiney Kopitiam2.1 km
- O'ma Spoon2.2 km
- Delicius Pasticceria2.3 km
- Nanyang Old Coffee2.5 km
- Pantler2.5 km
- My Awesome Cafe2.5 km
- The Coffee Bean & Tea Leaf2.5 km
- Xiao Mei Cafe2.6 km
- Soon Li Coffee Shop2.6 km
- En Hiang Beverages2.6 km
- Ho Peng Coffee Stall2.6 km
- The 1950's Coffee2.6 km
- Craftsmen Speciality Coffee2.7 km
- The Social Space2.7 km
- Pacific Coffee2.7 km
- Fun Toast2.8 km
- The Coffee Code2.8 km
- Sharetea2.8 km
- LiHO2.8 km
- Mr Bean2.8 km
- Chicha San Chen2.8 km
- Starbucks2.8 km
- Toast Box2.8 km
- Butter tgt2.9 km
- Bearded Bella3.0 km
- Bingki Korean bingsu dessert3.0 km
- Harry's Clarke Quay1.8 km
- Operation Dagger2.4 km
- Downtown Line116 m
- Downtown Line119 m
- Bugis225 m
- East West Line355 m
- East West Line357 m
- Downtown Line523 m
- Nicoll Highway605 m
- Nicoll Highway612 m
- Nicoll Highway630 m
- Circle Line641 m
- Circle Line649 m
- Esplanade726 m
- Esplanade727 m
- Jalan Besar727 m
- Circle Line735 m
- Esplanade743 m
- Promenade746 m
- North East Line (NE)754 m
- Rochor815 m
- Bras Basah861 m
- Bencoolen867 m
- Bencoolen876 m
- Bencoolen888 m
- City Hall941 m
- City Hall945 m
- East West Line945 m
- East West Line945 m
- City Hall946 m
- North South Line (NS)967 m
- North South Line968 m
- Lavender1.0 km
- Circle Line1.2 km
- Circle Line1.2 km
- Circle Line1.2 km
- Circle Line1.2 km
- Circle Line1.2 km
- North South Line (NS)1.2 km
- North South Line (NS)1.2 km
- East West Line1.3 km
- Little India1.3 km
- Little India1.3 km
- East West Line1.3 km
- Little India1.3 km
- Downtown Line1.4 km
- Downtown Line1.4 km
- North South Line1.4 km
- Circle Line1.4 km
- Circle Line1.4 km
- Dhoby Ghaut1.4 km
- Farrer Park1.5 km
- Farrer Park1.5 km
- Founders' Memorial1.5 km
- Farrer Park1.5 km
- Downtown Line1.5 km
- Circle Line Extension1.6 km
- Circle Line Extension1.6 km
- Bendemeer1.7 km
- North South Line (NS)1.7 km
- North South Line (NS)1.7 km
- East West Line1.7 km
- Tanjong Rhu1.7 km
- East West Line1.7 km
- Fort Canning1.7 km
- Clarke Quay1.7 km
- Clarke Quay1.7 km
- Clarke Quay1.8 km
- East West Line1.8 km
- East West Line1.9 km
- East West Line1.9 km
- East West Line1.9 km
- Bayfront1.9 km
- Raffles Place1.9 km
- Stadium1.9 km
- Stadium1.9 km
- Stadium1.9 km
- Kallang2.0 km
- North South Line (NS)2.0 km
- North South Line (NS)2.0 km
- Circle Line2.1 km
- Circle Line2.1 km
- Somerset2.1 km
- Circle Line2.1 km
- Downtown Line2.2 km
- Thomson–East Coast Line2.2 km
- Telok Ayer2.2 km
- Chinatown2.2 km
- Boon Keng2.2 km
- Chinatown2.2 km
- Thomson–East Coast Line2.2 km
- Chinatown2.3 km
- Boon Keng2.3 km
- Boon Keng2.3 km
- Downtown2.3 km
- Chinatown2.3 km
- Chinatown2.3 km
- Thomson–East Coast Line2.4 km
- Circle Line Extension2.5 km
- Circle Line Extension2.5 km
- Gardens by the Bay2.5 km
- Circle Line Extension2.5 km
- Circle Line Extension2.5 km
- Shenton Way2.6 km
- North South Line (NS)2.6 km
- North South Line (NS)2.6 km
- Circle Line Extension2.6 km
- Circle Line2.6 km
- Circle Line Extension2.6 km
- Thomson–East Coast Line2.6 km
- East West Line2.6 km
- Thomson–East Coast Line2.7 km
- East West Line2.7 km
- Thomson–East Coast Line2.7 km
- Marina Bay2.7 km
- Thomson–East Coast Line2.7 km
- Thomson–East Coast Line2.7 km
- Thomson–East Coast Line2.7 km
- Thomson–East Coast Line2.7 km
- Newton2.7 km
- Thomson–East Coast Line2.7 km
- Thomson–East Coast Line2.8 km
- Mountbatten2.8 km
- Mountbatten2.8 km
- Mountbatten2.8 km
- Thomson–East Coast Line2.8 km
- Great World2.8 km
- Marina South2.8 km
- Novena2.8 km
- Thomson–East Coast Line2.9 km
- Circle Line2.9 km
- Circle Line2.9 km
- Outram Park2.9 km
- Thomson–East Coast Line2.9 km
- East West Line2.9 km
- Tanjong Pagar2.9 km
- Outram Park2.9 km
- Geylang Bahru2.9 km
- East West Line2.9 km
- Outram Park2.9 km
- East West Line2.9 km
- Outram Park2.9 km
- East West Line2.9 km
- Outram Park3.0 km
- North East Line (NE)3.0 km
- Havelock3.0 km
- North East Line (NE)3.0 km
- Outram Park3.0 km
- Outram Park3.0 km
- Suntec Convention Centre692 m
- After Promenade Station Exit C805 m
- Esplanade Bridge1.0 km
- Before Crawford Bridge1.1 km
- Clarke Quay1.6 km
- Sri Vadapathira K Temple1.7 km
- Saint Michael's Terminal2.9 km
- Saint Michael's Terminal3.0 km
- Saint Michael's Terminal3.0 km
- Saint Michael's Terminal3.0 km
- Saint Michael's Terminal3.0 km
- Little India1.0 km
- The Helix Bridge1.3 km
- OCBC Skyway2.0 km
- Colonial Garden2.1 km
- Smith Street2.5 km
- Chinatown2.7 km
- Vintage cameras museum486 m
- The Archeological Dig and Exhibition Area1.3 km
- ArtScience Museum1.5 km
- Chinatown Heritage Centre2.3 km
- Buddha Tooth Relic Museum2.5 km
- Singapore Chinese Cultural Centre2.8 km
- Hoo Cheng KTV Nightclub Nightclub1.5 km
- Kyo Nightclub2.4 km
Sentiment analysis
| Category | Score | Guest Sentiment |
|---|---|---|
| Cleanliness | 8.25 | The glass panels at the Infinity pool were stained and obscured the view. |
| Service | 8.75 | Most staff were friendly, although the front desk manager was not as pleasant. |
| Location | 9.75 | Great location with easy access to attractions, restaurants, and MRT. |
| Room Quality | 9.25 | Spacious rooms with comfortable beds and good amenities. |
| Amenities | 9.25 | Great amenities including an outdoor pool and complimentary snacks. |
| Value for Money | 8.25 | Standard rate feels disproportionately high for the value offered. |
| Food and Beverage | 9.25 | Very satisfied with dining experience, especially the dim sum lunch. |
| Overall Experience | 9.25 | Overall pleasant stay, would return for another visit. |
Guest reviews
We analysed 1,353 reviews and found 451 containing specific, useful feedback about Andaz Singapore, By Hyatt. The feedback is organised by topic so you can quickly see what guests say about the property.
Rooms: What guests say
311 relevant reviewsRooms are repeatedly described as spacious, modern, exceptionally clean, quiet, and comfortable, often with impressive city or heritage views. Guests highlight large bathrooms, strong showers, Byredo toiletries, and complimentary minibar drinks. Recurring drawbacks include occasional musky or drain odors, a thin uncomfortable extra-bed mattress, bathtub drainage problems, and some unintuitive design details.
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the room - even the most basic - was massive and has a fantastic view of the city.
The room was spotless every single day.
The room has problem of backflow odor from the drain pipe in the flush toilet room.
The mattress was thin that you could feel the bed frame when you sleep on it.See all reviews about rooms
Overall: What guests say
191 relevant reviewsAndaz Singapore is repeatedly praised for comfortable, clean, well-designed rooms, attentive staff, strong location, city views, and excellent amenities. Guests highlight the extensive breakfast, rooftop bar, pool, quiet rooms, and thoughtful details. Most would return, though some Hyatt members report disappointing Globalist recognition and standards.
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The pool is very nice, the breakfast was truly incredibly extensive, and it has everything you would expect based on the photos.
Fabulous hotel in Singapore, friendly staff, great views, amazing rooms and bathrooms.
An overall excellent experience, very smart design for the hotel, brand new furnishings and great rooms sizes with an excellent location.
Be careful if you’re a World of Hyatt member and expect Hyatt standards.See all reviews about overall
Staff: What guests say
243 relevant reviewsStaff are most often described as friendly, helpful, professional, attentive, and proactive, with repeated praise for personalized service from reception, restaurants, bars, housekeeping, bell staff, and named employees such as Debbie, Zul, Gabie, and Letchmanan. However, some guests reported inexperienced or disorganized reception, unhelpful phone operators, inconsistent follow-up, and poor luggage assistance.
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Every single member of staff we met was warm, smiling, caring and genuinely attentive.
The staff was able to extend their help and offered alternative solutions when their resources could not meet my requests.
The phone operators were unhelpful and often came across as arrogant when I called, and on one occasion my call was not returned.
Upon my arrival, bell boys didn't help unload my luggage and I need to carry it up on level 25th for check in myself.See all reviews about staff
Location: What guests say
258 relevant reviewsLocation is the standout advantage: the hotel has direct, sheltered access to Bugis MRT, making citywide travel easy and the airport reachable by train. Kampong Glam, Haji Lane, Little India, shopping malls, hawker centres, cafés, and restaurants are walkable. Some guests found it slightly outside traditional tourist areas or initially hard to navigate.
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The location - right on top of the Bugis interchange - go anywhere you want with MRT without leaving the hotel building.
The best part was the location with the hotel elevator being connected directly to the MRT - something truly appreciated as we didn’t need to go into the Singaporean heat to get to most places!
Want to walk? Right nearby (5 minutes) is Kampong Glam and Little India.
From the airport, it’s probably 35-40 minute travel time with one exchange.See all reviews about location
Facilities: What guests say
128 relevant reviewsFacilities are a major strength: guests repeatedly praise the infinity pool, rooftop bar and city views, modern spaces, gym, Sunroom lounge, complimentary minibar, and abundant coffee, tea and snacks. Recurring drawbacks include confusing lifts and maze-like access, occasional Wi-Fi problems, maintenance wear, humidity, and isolated concerns about pool cleanliness or temperature.
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The hotel has great facilities, with a gym, pool and a communal lounge that provides fruit, snacks, tea, coffee and water for all guests.
The infinity pool with a great view over the city was an added bonus.
The only thing may be the 2 sets of elevator that we need to go through in order to reach our room from the main entrance and vice versa.
The rooftop bar, Mr Stork, was also a great spot to hang out with colleagues at the end of the day.See all reviews about facilities
Breakfast: What guests say
143 relevant reviewsBreakfast is repeatedly praised as extensive, fresh, high-quality, and varied, spanning Asian, Western, local, international, fruit, pastries, and cooked-to-order dishes. Service is often attentive, though some guests report declining variety, limited vegetarian choices, disappointing egg service, overcrowding, and a high surcharge of about €40 per person.
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The breakfast buffet was exceptional with 3 separate buffet selections.
Their breakfast buffet was one of the top 5 that we ever experienced, with cook to order eggs, a european style bread selection, and a great fresh fruit selection, along with several other ethnic specific items ( including baked beans for the Brits).
Breakfast was another letdown – no à la carte options, no fresh juice, and no effort to accommodate us with something extra.
That breakfast costs 40 euros per night/per guest extra - that's just completely exaggerated, 20-25 euros would be appropriate.See all reviews about breakfast
Check-in / Check-out: What guests say
68 relevant reviewsCheck-in and check-out are often described as fast, smooth, and friendly, with frequent early check-in and occasional late-checkout flexibility. However, peak periods bring long queues, unclear reception procedures, confusing elevator access, and room-readiness delays. Recurring complaints include poor departmental coordination, booking/payment errors, disabled key cards, and prolonged credit-card deposit holds.
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At peak times for check in and check out there were limited staff which meant there were long queue times.
The check-in procedure is a bit confusing. There are three open counters in that area. Their staff is around, but I think they also recommend self-check-in, so when we got to the 25th floor, we didn't know where to queue up and what to do.
Check in was quick and easy and although we arrived mid morning our room was ready which was great and meant we could get some sleep after our long journey from the UK.
After checking out and paying all my bills, the hotel kept over $500 reserved on my credit card for more than one month.See all reviews about check-in / check-out
Pool: What guests say
101 relevant reviewsThe rooftop infinity pool is a major draw, offering striking Marina Bay, skyline, and Singapore Flyer views, with some praise for cleanliness, lap swimming, nighttime opening, and a children’s pool. Recurring drawbacks include its small size, crowded conditions, too few loungers, inconvenient access through lobby areas, and dirty glass obscuring views; poolside service is inconsistent.
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The rooftop swimming pool on the 40th floor was a real highlight, with stunning views across Singapore.
The highlight was the infinity pool, with amazing views of the bay.
By the pool, it was often quite crowded, and it was hard to find available loungers.
The glass of the infinity pool is dirtier than our shower booth at home.See all reviews about pool
Restaurant: What guests say
58 relevant reviewsMr Stork is the standout, repeatedly praised for rooftop atmosphere, cocktails, sunset setting, and 360-degree city views. Breakfast at Alley on 25 is diverse and high quality, while 665F is often recommended. Experiences elsewhere are mixed: some find food average or overpriced, service inconsistent, desserts disappointing, and the advertised kids-eat-free menu unavailable.
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The rooftop bar "Mr. Stork" is a must-visit: fantastic cocktails, and an atmosphere that makes it easy to lose track of time.
Andaz Singapore boasts a variety of dining options, with the highlight being the rooftop bar, Mr. Stork, which offers 360-degree views of the city—a must-visit for sunset lovers.
The breakfast buffet at Alley on 25 is diverse, catering to different dietary preferences with high-quality, fresh ingredients.
The advertised 'kids eat free' deal we could not take advantage of, as the restaurant never had the advertised menu available, and always had a seafood buffet in the evening (our children don't eat seafood).See all reviews about restaurant
Transport: What guests say
26 relevant reviewsDirect underground access to Bugis MRT, including links to the blue and green lines, is the standout convenience for reaching attractions and the airport. However, guests repeatedly report confusing access, poor signage, and difficulty finding the hotel entrance from the station; the advertised airport shuttle is reportedly unavailable.
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For anyone who doesn't know there is direct access to the Bugis MRT station via the hotel lift down to the B3 level which made it super convenient whenever setting out via the MRT.
The hotel is directly connected to the blue line and green line of the subway at B3, making it convenient to get to the airport and other attractions.
The only catch is finding the way from the subway to the hotel.
Hotel description mentions airport shuttle however service is no longer available.See all reviews about transport
Gym: What guests say
20 relevant reviewsThe 24-hour gym is generally modern, clean, and well equipped with bikes, treadmills, dumbbells, cable machines, and high-end equipment. However, it is repeatedly described as small or pokey, becoming crowded with only a few users. One guest could not use it because booking was difficult.
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The gymn is a bit small and can get crowded.
The gym is good for a hotel gym with several bikes and treadmills, a reasonable dumbbell selection and some cable machines.
Gym was a little pokey but very modern and well kept.
The gym was too hard to make a booking, so we couldn't use it during our stay.See all reviews about gym
Andaz Singapore, By Hyatt Compared With Other 5-Star Hotels in Singapore
See how Andaz Singapore, By Hyatt compares with other 5-star hotels in Singapore across room size, price and stay scores.
| Metric | Andaz Singapore, By Hyatt | 5-Star Singapore Average | Position |
|---|---|---|---|
| Lowest nightly room price | 717 SGD | 614 SGD | Above average |
| Guest Rating | 9.0 | 9.0 | — |
| Reviews | 1,353 | 2,652 | — |
| Couples Score | 9.1 | 8.7 | — |
| Wellness Score | 7.8 | 8.2 | — |
| Families Score | 8.0 | 6.3 | — |
| Business Score | 8.8 | 9.0 | — |
Frequently Asked Questions
How many room types does Andaz Singapore, By Hyatt offer?
Andaz Singapore, By Hyatt offers 17 room types.
What is the price range for rooms at Andaz Singapore, By Hyatt?
Room prices range from 717 – 2 348 SGD per night.
What is the average nightly price at Andaz Singapore, By Hyatt?
The average nightly room price is 1 159 SGD.
What are the room sizes at Andaz Singapore, By Hyatt?
Room sizes range from 38 sqm to 120 sqm.
What is the most affordable room at Andaz Singapore, By Hyatt?
The most affordable room at Andaz Singapore, By Hyatt is Twin Room, with prices from 680 SGD per night.
What type of stay is Andaz Singapore, By Hyatt best suited for?
Andaz Singapore, By Hyatt is best suited to couples stays, with fewer dedicated facilities for families.
What facilities does Andaz Singapore, By Hyatt offer?
Andaz Singapore, By Hyatt offers a selection of facilities and services for a comfortable stay.
Can I book Andaz Singapore, By Hyatt through H5star?
Yes. You can check live room rates and availability and book your stay directly through H5star.
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