Dao by Dorsett AMTD Singapore

The room was spacious, clean, comfortable, and very relaxing. We especially appreciated having a kitchen in the room, which allowed us to prepare our own meals and made the stay much more convenient for our family. The beds were very comfortable, and we all slept extremely well.

The hotel and room were in impeccable condition. The room was actually a two-bedroom, two-bathroom apartment for us and our teenagers aged 16 and 13, in a corner, with an impressive view of the harbor.

The rain shower did not have good water pressure. Small bathroom, different from the photos.

The windows of the rooms looked directly out to neighbouring office buildings so no privacy, needed to keep curtains closed all the time.

We had a wonderful stay as a family of four, and overall, this was one of the highlights of our trip to Singapore.

Apart from one major disappointment regarding our room assignment, we truly had a fantastic stay and made some wonderful family memories here.

The atmosphere of the hotel was excellent, and the location was also very convenient.

We found our stay to be very comfortable and enjoyed the

About a 2-minute walk from Exit F of Tanjong Pagar MRT Station, making it very convenient for sightseeing around the city.

Great location, close enough to everything but far enough away to be quiet.

We walked to Lau Pa Sat Hawker Center for breakfast, lunch, and dinner.

The location can be quite confusing for first timers, as the lobby is at level 7.

Exceptional service, especially from Mizi who was so considerate and helpful.

A special thank you to Ash and his team, who made the booking process and our stay completely seamless. Every request was handled promptly, and their exceptional service made us feel well looked after throughout.

The welcome was mediocre (the woman at the reception desk was barely understandable and not particularly friendly).

Only complaint is, we went to the bar for a drink every night but it wasn’t manned.

Main reason we chose this hotel was because of the washing machine and dryer. Neither were in good working order.

The common laundry facility is terrific but some of the dryers did not work well.

The kitchen is inadequately equipped, and the kitchen cabinets have not been thoroughly cleaned for a long time

We didn’t like the smell of reception, the infusion or incense was off putting, too strong

Breakfast buffet was a pleasant surprise. Western staples with a generous mix of Eastern cuisine. Even had Cantonese Lava buns one morning. They rotate Chinese menu items thus providing diversity in their fates.

Breakfast was excellent, especially the eggs made to order. Lots on offer and good service!

The breakfast room is much too small for the number of guests. There are more than 200 rooms, and the room has space for around 60 people. It was very cramped and unpleasant. The food selection was okay. Unfortunately, the fruit was unripe and the baked goods were dry (par-baked products).

Breakfast is embarrassing: $25 per day per person for products that have been frozen and thawed several times, very little choice, and undrinkable coffee from a machine. Unacceptable.

The rooftop pool was stunning, set amidst the shining lights and glass skyscrapers of Marina Bay. Great for an evening swim to cool off after a hot and humid day!

The hotel pool is wonderful, not too busy and great even for swimming laps.

Unfortunately there was a lot of construction going on when we were there so the pool area was very noisy.

there aren’t enough loungers and sunbeds by the pool (for a maximum of 16 people)

check in took almost 40 minutes because there was only person working when I got there. Checkout was the same.

They won't let you have your room if you arrive a few hours early, even if it's ready and available. They offer early check-in for roughly the cost of one night's stay.

Instead of making us wait until the standard 3pm check-in, Hotel Manager Ash and his team happily granted us early check-in at 9am without any fuss or extra charge.

When we checked out we were able to leave our bags and use the facilities for a few hours until our flight left.

Two MRT stations very close to the hotel, which made travelling super easy.

The front desk patiently answered our questions, assisted us with taxis, and gave helpful tips on getting around Singapore. We also appreciated the complimentary shuttle service, which conveniently took us to Gardens by the Bay and nearby shopping malls.

The shuttle has to be booked 24 hours in advance, which doesn’t really work if you are deciding the morning of where you want to go; no staff tell you this unless you ask.

The entrance is a little confusing; reception is on the 7th floor. Our local taxi driver didn’t know where the entrance was and dropped us off on a nearby street because he couldn’t find the hotel.

For seafood and curry lovers, you cannot miss the seafood laksa. It was incredible!

Have a great on-site restaurant.. if you are a guest you get two for one deal.. the food was amazing and it’s a shame no one was there dining at night on the weekend.. they really need to promote this to guests.

When asked why the food was taking long to be served, she responded unapologetically, saying, “Do you know we have two high tea sets to prepare for other guests now?” Regardless of how busy the restaurant was, this is not the level of professionalism or customer service one would expect from a hospitality establishment.

I didn't like that there was only one restaurant. Also, there was a problem the first night we were there, My party of five went for dinner and after we were seated and our orders taken, we were told half of what we ordered wasn't available because there was no fryer. The restaurant lost that sale because we left for another establishment.

The gym was small and really not too functional. Wish it were bigger

The gym was basic and lacking more and proper equipment.

It also has a good swimming pool and a gym which opens 24 hours.

The only downside was the gym: the door was broken, the room felt hot and humid, and the space itself is quite small and outdated.