Resorts World Sentosa – Hotel Michael

Resorts World Sentosa – Hotel Michael

11 reviews
📍 8 Sentosa Gateway, Singapore, Singapore
H5STAR MATCH

Find your kind of stay

See how this hotel performs for different travel styles.

H5STAR SCORE

Couples

6.8/10
  • Room service
  • Terrace
  • Concierge service
  • Bar
H5STAR SCORE

Wellness

7.5/10
  • Swimming pool
  • Fitness center
  • Yoga classes
  • Fitness classes
  • Access to health care professionals
View all Wellness facilities
  • Golf course
H5STAR SCORE

Families

7.5/10
  • Family rooms
  • Babysitting/child services
  • Snack bar
H5STAR SCORE

Business

8.4/10
  • Meeting/banquet facilities
  • Luggage storage
  • Shuttle service
  • ATM/cash machine on site
  • Dry cleaning
View all Business facilities
  • Free WiFi
  • Ironing service
  • Laundry
  • Safety deposit box
  • Valet parking
Guest rating8.7/10
Reviews859
Rooms25
LocationSingapore
OVERVIEW

Everything you need for your stay

Luxurious AccommodationsHotel Michael offers a unique experience with its wall murals and designer furniture, creating a stylish and modern ambiance. The spacious rooms provide stunning views of the harbour through floor-to-ceiling windows and are equipped with top-notch amenities, including a flat-screen TV and a safety deposit box. The elegant bathrooms with mosaic tiles and complimentary toiletries ensure a comfortable stay.Convenient FacilitiesGuests can enjoy complimentary parking and access to a range of facilities such as a swimming pool, fitness centre, and spa for relaxation. The hotel also provides currency exchange services and multilingual staff for a hassle-free stay. Indulge in a rejuvenating body massage or savor Chinese delicacies at TungLok Heen for a complete experience.Prime LocationLocated in Resorts World Sentosa, Hotel Michael is in close proximity to popular attractions like Universal Studios Singapore and S.E.A. Aquarium™. With easy access to shopping malls and the airport, the hotel offers convenience for both leisure and business travelers.Ready to experience luxury and convenience at Hotel Michael? Book your stay now for an unforgettable getaway!

Rooms at Resorts World Sentosa – Hotel Michael

25 options
Deluxe Double or Twin Room15 photos
37 sqm
Adults: 3 · Children: 2 · Max occupancy: 3
Extra-large double bed (Super-king size), Twin bed, 181-210 cm wide, 90-130 cm wide
Deluxe Suite4 photos
80 sqm
Adults: 3 · Children: 2 · Max occupancy: 3
Extra-large double bed (Super-king size), 181-210 cm wide
Two Bedroom Deluxe Suite5 photos
175 sqm
Adults: 6 · Children: 4 · Max occupancy: 6
Extra-large double bed (Super-king size), Twin bed, 181-210 cm wide, 90-130 cm wide
Two Bedroom Deluxe Premium Suite6 photos
203 sqm
Adults: 6 · Children: 4 · Max occupancy: 6
Extra-large double bed (Super-king size), Twin bed, 181-210 cm wide, 90-130 cm wide

Sentiment analysis

Pros

  • Excellent location for Sentosa, Universal Studios and Aquarium
  • Friendly and helpful staff; notable individual service instances and complimentary upgrades/early check-in

Cons

  • Occasional service apathy reported (basic apology, no compensation)
  • Some room issues: small shower, temperature control difficulties

Categories

NameRatingDescription
Cleanliness8.9Generally praised as very clean ('Extremely clean', 'rooms were clean'), with a single isolated negative incident (unwanted surprise in a toilet) noted.
Service9Staff repeatedly described as helpful and accommodating (free upgrades, early check-in, guest relations arranging connecting rooms, named staff assistance), though a few reports of indifferent service were recorded.
Location9.3Very strong location for Sentosa attractions — close to Universal Studios, Aquarium, shuttle/cable car links — consistently noted as a key positive.
Room Quality8.2Rooms often described as large with comfortable beds and useful upgrades, but some negatives (small shower, temperature control issues, thick blanket, occasional fridge/remote faults) lowered the score.
Amenities8.8Good amenities: complimentary minibar/restocked waters, extra toiletries, free water stations and broad TV channel selection; minor drawbacks include bar fridge temperature issues and having to walk to a neighbouring hotel for breakfast.
Value for Money8.1Mixed. Upsides include upgrades and complimentary minibar, but some guests reported promotions/discounts not honored and limited late-night dining options, pulling perceived value down slightly.
Food and Beverage9Breakfast repeatedly described as wide and tasty; overall F&B experience is positive, though location logistics (walking to breakfast at adjacent hotel) and early closing of nearby eateries were minor negatives.
Overall Experience8.3Overall stays are favorable with many 'great'/'fabulous' comments, driven by location, staff and breakfast; some service lapses and small room/amenity issues moderate the overall impression.