Address Sky View, Downtown Dubai Reviews: Everything Guests Say

Address Sky View, Downtown Dubai ReviewsWhat Guests Say About Address Sky View, Downtown DubaiEverything Guests Say About Address Sky View, Downtown DubaiAddress Sky View, Downtown Dubai Guest Feedback
Address Sky View, Downtown Dubai 📍 Sheikh Mohammed Bin Rashed Boulevard, Downtown PO Box 11196, Dubai, Dubai, Dubai, United Arab Emirates 5 Star Hotels in Dubai Rating: ★ 9.2 133 total reviews 41 relevant reviews Book this hotel

We analysed a total of 133 reviews of Address Sky View, Downtown Dubai and identified 41 with specific, relevant feedback. These insights are organised by topic, making it easy to explore what guests say about each part of the property.

To keep the analysis focused on useful insights, we excluded 92 reviews containing little or no specific feedback.

18 relevant reviews

Address Sky View is repeatedly praised for its luxurious, beautiful design, high-quality facilities, Burj Khalifa views, and standout 54th-floor infinity pool. Guests also describe excellent stays and service, but recurring reservations include very high prices, service below expectations for the rate, and rooms or suites needing refurbishment despite impressive public areas.

This hotel is pure luxury I stayed here for my 25th birthday and I must say I honestly loved every second of it,

★ 10.0Partner

While the public areas of the hotel are certainly impressive, there's room for improvement when it comes to the rooms and suites.

★ 8.0

Overall I’m actually disappointed, I’ve always liked Address was a dream 10 years ago to stay in their hotels.

★ 4.0

Other than that, The hotel is extremely high-end and and has one of the best rooftop pools im Dubai.

★ 10.0Partner

It’s an excellent hotel (Address Sky Views), but the service quality is below par for the price you pay.

★ 6.0

Unbelievable food and drinks, restaurants but a breathtaking view of the infinity pool at 54th floor is unbeatable.

★ 10.0Partner

This property is more than amazing a true 6-star hotel, clean, unique people and location.

★ 10.0Partner

Their slogan "where life happens" feels a bit optimistic for this particular hotel.

★ 4.0

At this rate, we're getting Rove Hotel thrills at luxury hotel bills.

★ 4.0

The whole hotel feels so luxurious, and it smells incredible everywhere.

★ 10.0

The hotel was very high quality and we would recommend it.

★ 10.0Partner

They look a little dated and could do with a refresh.

★ 8.0

But overall a good property with cool views of Burj.

★ 8.0

We really enjoyed staying at the Address Sky View.

★ 10.0Partner

A good hotel that needs to improve its service.

★ 6.0

One of the best experiences we’ve ever enjoyed.

★ 10.0Partner

Would recommend Mina Al Salam or Al Qasr.

★ 4.0

At least we got late check out.

★ 4.0

The Address lived up that and more.

★ 10.0Partner

We absolutely loved our stay here!

★ 10.0Partner

I highly recommend the Address Skyview.

★ 10.0Partner

Very nice property, but very expensive.

★ 8.0

The service and quality was excellent.

★ 10.0Partner

The hotel is very nice.

★ 10.0Partner

This hotel was beautiful.

★ 10.0Partner

Deserve one more star.

★ 10.0Partner

Accommodation, and service.

★ 10.0Partner

We will return!

★ 10.0Partner

Everything is great.

★ 10.0Partner

Excellent hotel.

★ 10.0

26 relevant reviews

Staff are most often described as friendly, polite, attentive, helpful, and accommodating, with repeated praise for service, housekeeping, room service, and individuals such as Hugo and Sanjit. However, some guests reported rude interactions, ignored complaints, and very slow luggage and room-delivery service, including five porter calls over 30 minutes.

When I came to the front desk to ask the lady at the front treated me like an idiot like I don’t know reception don’t give toothbrush and that it had to be delivered to the rooms instead.

★ 8.0

I also want to say that the stay was so much better due to the initial experience I had with an amazing member of the staff, Hugo, at the front desk.

★ 10.0Partner

Don’t know why the tone can be so rude… left a bad taste for the 1 night stay here.

★ 8.0

Hotel staff is super slow in terms of bringing things to the room, taking luggage up and down etc.

★ 4.0Partner

Professional and skills from Sanjit are to the utmost extent, which shows the address commitment to recruit the best.

★ 10.0

Had to Ronaldinho first her, then later him just to check the rooftop lounge and have a shisha.

★ 4.0

I was blown away with the care and courteousness of Hugo and the entire team at the Address.

★ 10.0Partner

The staff are extremely polite and friendly and would go above and beyond to accommodate all your needs.

★ 10.0Partner

Thank you Bryan for a helpful information and to the staff for a great service.

★ 10.0Family

During checkout I called for a porter 5 times over a span of 30 mins.

★ 4.0Partner

He continuously went above and beyond to make sure my stay was wonderful.

★ 10.0Partner

The staff is super friendly and will never say no !

★ 10.0Partner

The two room service guys who served food were very polite.

★ 4.0Family with Children

I appreciate the room service by Sanjit (hello from 15th floor).

★ 10.0

The staff was incredibly kind and helpful the whole time.

★ 10.0

In particular the club lounge and main restaurant for breakfast.

★ 10.0Partner

I customer service I reception is state of the art

★ 10.0

I ended up taking the luggage down my self.

★ 4.0Partner

Despite repeated complaints over 40 minutes, nothing happened.

★ 4.0

Hight standard, very friendly, helpfull and attentive staff.

★ 10.0

Generally nice staff (not all of them).

★ 8.0

Security on level 54 was really rude.

★ 4.0

I complain nobody seem like they care

★ 2.0Partner

The hotel staff was nice and accommodating.

★ 10.0

Very clean and lovely staff throughout hotel.

★ 10.0Partner

The staff was wonderful and helpful!

★ 10.0Partner

All the staff were very attentive.

★ 10.0Partner

The staff was respectful and helpful.

★ 10.0

Staff is helpful and friendly.

★ 10.0Partner

Maid service is great.

★ 10.0Partner

22 relevant reviews

The rooftop infinity pool is the standout feature, praised for breathtaking 52nd/54th-floor views of Dubai, Burj Khalifa, Downtown, and Burj Al Arab. However, repeated complaints report unexpected maintenance closures, including undisclosed Expedia information, early closing and bar minimum-spend rules, plus inconsistent service and visibly worn towels.

Pool closes early, then one has to change into different clothes because it becomes some sort of bar with minimum spending limits to get a table.

★ 8.0

During my time by the pool, I found it a little tiring to be asked for my room number by several different members of staff.

★ 8.0

The more distinctive ones are definitely the pool areas, especially the roof top pool with its impressive views of Burj Khalifa and Dubai Downtown.

★ 10.0

In addition, the level of service in the pool area left much to be desired and the towels provided were visibly worn.

★ 8.0

Unique views of it from the rooftop pool, giving some of the best views of the city.

★ 10.0Partner

Plot twist: it's closed, we received information that it was closed until 5th of August.

★ 4.0

The only reason why I went to this hotel was for the infinity pool

★ 2.0Partner

Saying that the city view from Address Sky pool was also amazing.

★ 10.0

Pool was closed and it is not stated on expedia anywhere

★ 2.0Friends

The pool was closed for maintenance for the past few months.

★ 2.0Friends

The view from the infinity pool on 54th floor is outstanding.

★ 10.0

The pool on the 52nd floor is truly breathtaking.

★ 8.0

It has better rooftop pool and slightly better atmosphere.

★ 10.0

Wow factor hotel with infinity pool on 54th floor.

★ 10.0Partner

We loved the infinity pool which had amazing views.

★ 10.0Partner

The infinity rooftop pool is a must see.

★ 10.0Partner

Their infinity pool is the cherry on top!

★ 10.0Family

The infinity pool was perfect for relaxing.

★ 10.0

Nobody notify me the pool was closed

★ 2.0Partner

More amazing view from the infinity pool.

★ 10.0Family

Their infinity pool overlooks the BurjAl Arab.

★ 10.0

The view and pool is just awesome.

★ 10.0Partner

The skyline pool isnt for kids.

★ 4.0Family with Children

The pool is amazing itself

★ 10.0

Especially the infinity pool.

★ 10.0Partner

Alway feels contrived exclusive.

★ 8.0

La piscina estuvo impresionante!

★ 10.0Family

Location: What guests say

View Address Sky View, Downtown Dubai

21 relevant reviews

Central Downtown location, directly connected to Dubai Mall by walkway and near the metro, Burj Khalifa, fountains, dining and taxis. Guests repeatedly praise convenience, safety, walkability and rooftop/Burj Khalifa views. Reported drawbacks include limited accessible return from the mall after 11 p.m., ground-floor restaurant noise until midnight, and some perceived poor value.

Just a walking distance and it's walkable very nice to walk around especially now that the temperature in the climate is very nice especially early morning or in the evening.

★ 8.0

Attached to Dubai Mall via above ground tunnel system which was amazing when the weather was so hot and convenient for getting around

★ 10.0Partner

Came over from Emirates palace from Abu Dhabi and it makes this place Feels like bad value for the price despite being cheaper.

★ 8.0

It’s about a 10-15 min walk to the mall but There Is a tunnel that connects the mall to the hotel.

★ 10.0Partner

Location was perfect, connecting with the mall,can walk to Burj Khalifa, water fountain show, beautiful view from the hotel.

★ 10.0Family

It's right across the street from the Burj Khalifa with unique views of it from the rooftop pool

★ 10.0Partner

The location is also pretty nice; close to Dubai Mall and the Dubai Mall metro station.

★ 10.0

You will sing a long with partying people at restorant on ground floor till midnight everyday.

★ 8.0

The hotel is magnificent, particularly the stunning views and its proximity to the Dubai Mall.

★ 8.0

There is no accessible way back after 11 from the mall without stairs or escalators.

★ 4.0Family with Children

Also it's close to Dubai Mall which is probably the largest mall in the world.

★ 8.0

The hotel also has direct access to the Dubai Mall, via a walkway.

★ 10.0Partner

Nos ofrecieron traslado a abu Dabhi y para moverse por toda la ciudad

★ 10.0Family

The area around this property is pretty safe and quiet fairly quiet.

★ 8.0

The views of the Burj Khalifa are insane, especially at night.

★ 10.0

There are plenty of dining options that you would like.

★ 8.0

Connected to metro station, Dubai mall and sister Address Hotels.

★ 10.0

I love everything about this place, from the location.

★ 10.0Family

One of the best Dubai hotels in amazing location.

★ 10.0

The hotel is very well located in Downtown.

★ 10.0Partner

It’s in the heart of downtown Dubai.

★ 10.0Partner

Location, amenities and staff were excellent.

★ 10.0Partner

Taxi is there or the Metro.

★ 8.0

Transportation is very very easy.

★ 8.0

The location was perfect!

★ 10.0Partner

Close to dubai mall.

★ 10.0

Right in downtown.

★ 10.0

Exceptional location.

★ 10.0Partner

Area isolated.

★ 8.0

Amazing location.

★ 10.0

20 relevant reviews

Rooms are repeatedly described as spacious, clean, comfortable, attractive and luxurious, with standard amenities; one had a Burj Khalifa-facing balcony and iPad controls for air-conditioning, TV and food orders. Recurring concerns include absent hot water, including scheduled maintenance, low water pressure, cold rooms, noise and vibration, missing toothbrushes, and unauthorized staff entry.

When I went to take a shower, however, the hot water was out, which sucked, and I would not have expected this from a property of this quality, so I was quite disappointed.

★ 8.0Partner

The room was super cold in January but they did give electric heaters but i ended up with a cold cos of 1st night.

★ 4.0Family with Children

Want some ambiance? Enjoy the soothing sounds of our mini-fridge's best impression of a submarine, accompanied by the room's mysterious buzzing symphony.

★ 4.0

Is it the wind? Is it the pressure? Is it the hotel's way of saying "get out while you can"?

★ 4.0

They left a note saying due to annual maintenance there is no hot water available till next day 12pm.

★ 2.0

Or maybe you just love vacuum cleaning at 01:00 AM, not sure who thought of that brilliant idea.

★ 4.0

The only small issue was the water pressure in the taps were a bit low.

★ 10.0Partner

I wanted to take a shower before sleeping and there were no hot water.

★ 2.0

The room was spacious, clean and offered everything I needed for a comfortable stay.

★ 10.0

The room was spacious, clean and private with a balcony facing the Burj Khalifa.

★ 10.0

Pro tip: put your ear to the pillow for the full 4D experience…

★ 4.0

You can also control the A/C, TV and order food from the iPad.

★ 10.0

There was no hot water flowing in the entire bathroom including shower.

★ 4.0

Feel the excitement as the door vibrates like it's trying to escape.

★ 4.0

However NEVER agree on rooms on lower floors (mine was at 6th)

★ 8.0

The rooms are luxurious and includes all the amenities you will need.

★ 10.0Partner

The staff entered room in my absence when told not to.

★ 4.0Family with Children

I looked it's cleanliness and highly coordinated new furniture and walls.

★ 8.0

The room was clean and included all the standard amenities.

★ 10.0

Wonderful and luxurious (sometimes they don’t go together… trust me).

★ 10.0

The hotel is nice and the rooms too.

★ 6.0

There were no toothbrushes at the rooms.

★ 8.0

The experience, room and views. Were amazing.

★ 10.0Partner

The rooms are spacious and beautiful

★ 10.0Partner

The room is clean and comfortable.

★ 10.0Partner

As well as the rooms.

★ 10.0

Nothing out of ordinary.

★ 10.0

Rooms are nice

★ 4.0Partner

Facilities: What guests say

View Address Sky View, Downtown Dubai

9 relevant reviews

On a positive note, the flower arrangements, atmosphere, and scent in the reception area are exceptional, adding to the overall experience.

★ 8.0

The doors don't work and the ceiling will leak when it rains.

★ 6.0

The pool and cabana and infinity pool was stellar.

★ 10.0Partner

It was a nice property with some great amenities.

★ 8.0Partner

The public bathrooms and especially the handicapped are terrible.

★ 6.0

Hotel stay offered access to the skyview walk.

★ 10.0Partner

Awful maintenance services, especially the disabled toilets.

★ 8.0

The hotel has a lot of amenities.

★ 10.0

Everything here is five star plus.

★ 10.0Family

It has a really nice lounge/bar

★ 10.0

Maintenance is awful.

★ 6.0

Amenities.

★ 10.0Family

Breakfast: What guests say

View Address Sky View, Downtown Dubai

8 relevant reviews

On a more positive note, I must commend the hotel for its breakfast service, which was consistently good.

★ 8.0

Breakfast was also great with many options (not as great as in Address Beach).

★ 10.0

Breakfast goes in line with the standard: high level and of best quality.

★ 10.0

Club lounge food very good quality but a bit limited in choice.

★ 10.0Partner

The iftar buffet was amazing, with so many delicious options.

★ 10.0

The breakfasts are very tasty, the waiters are very attentive.

★ 10.0

And great service for the drink top ups!!

★ 10.0Partner

Very good breakfast selection.

★ 10.0Partner

Morning breakfast was amazing

★ 10.0

Nice breakfast.

★ 8.0

Restaurant: What guests say

View Address Sky View, Downtown Dubai

8 relevant reviews

The top-floor restaurant, C’est La Vie, offers incredible views, but the food was average, especially when compared to the competition, such as the 99 Restaurant in the other Address Downtown, which is simply outstanding.

★ 8.0

However, it was disappointing to find that my clothes had a lingering smell of fried food after each visit to the restaurant.

★ 8.0

Hotel dining options were excellent (but remember to pack smart clothes for the sky high fusion restaurant).

★ 10.0Partner

Hope you like lobby cafeteria tart vibes, because the restaurants decided to take a vacation too.

★ 4.0

But dont bother wasting money at the buffet the food is terrible and overpriced.

★ 4.0Partner

Even the receptionist looked clueless when I asked where we can eat lunch.

★ 4.0

What I was surprised about are the prices of food and beverages.

★ 10.0

I would not choose Dubai for holidays due to this fact anymore.

★ 10.0

Its not related to the hotel but to whole Dubai.

★ 10.0

The food and drinks were high quality.

★ 10.0

The food is also good.

★ 10.0Partner

Everything is extremely expensive.

★ 10.0

Check-in / Check-out: What guests say

View Address Sky View, Downtown Dubai

4 relevant reviews

I got here super early because of my flight, and they were super accommodating with an early check-in—plus, I even got a room upgrade.

★ 10.0

I want a refund of this because it’s unfair that you don’t notify the customers

★ 2.0Partner

Would've been nice to know before check-in, but who needs information when booking, anyway?

★ 4.0

Apart from a very formal check in.

★ 10.0Partner

I left a day before

★ 2.0Partner
Address Sky View, Downtown Dubai

Address Sky View, Downtown Dubai

Rooms8Price rangeAED 1 554 - AED 2 823Room size range65 - 90 m²
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