Avani Plus Riverside Bangkok Hotel Reviews: Everything Guests Say

Everything was wonderful - the hotel is very clean, the staff is polite and very helpful - we asked for extra towels and there was no problem, we received them in 5 minutes.

It's the most practical way to get around from the hotel, and the river ride is quite peaceful: a nice break after exploring this bustling city.

I know it is a beautiful hotel and spectacular view, because of that I will tell even my friends to book this hotel.

In the evening at the rooftop bar, the music is so loud everywhere that a normal conversation is no longer possible.

Additionally, there is a free boat transfer to one of the main transport points in the area (boats, MRT).

We’ve been coming to Avani and Anantara for years, and every visit reminds us why we always return.

This was my third stay, and overall the hotel continues to maintain a high level of quality.

We felt seriously looked after, after 14 hours of flying it was a breath of fresh air.

Great well equipt modern hotel .in good riverside location with amazing restaurant on the top floor

This holiday and the kindness of the people here will always stay in my heart

I love it so much I will keep going back maybe three times next year.

Highly recommended this hotel to everyone who would like to stay by the river.

Very modern, tasteful hotel with a very nice view of Bangkok and the river!

This is just another high quality Bangkok hotel with a cool rooftop bar.

Being a large chain, the service is not as close or personalized.

If you look closely, the hotel is already a bit worn out.

The location is amazing and the views of the river are breathtaking

Overall, it’s a perfect blend of comfort, luxury, and amazing hospitality.

I’m a seasoned traveler but I can’t recommend this hotel enough.

The customer service was exceptional, friendly, attentive, and truly 10/10.

Our only regret is our stay was only 2 days.

Very nice 5-star hotel with a panoramic view of Bangkok.

Roof top bar ‘Seen’ perfect for city view and cocktails.

The room is perfect for one person or couple.

A fabulous hotel with great views of the river.

The overall atmosphere is quite different from Anantara, but on this trip, I used both Avani and Anantara. If I were to choose, I think Anantara would feel more comfortable with more activities and sights, even if it were just for a couple.

We complained to the manager, he was very understanding but said he could not offer us a refund, eventually he gave us a complimentary dinner, which went a small way towards compensation but only after a lot of discussion and upset.

The hotel is very nice, the food is very tasty, the staff is very friendly, it has many good details, worthy of being a 5-star hotel and a very good price for everything it offers

We had such a great stay at AVANI+ Riverside Bangkok — the hotel strikes the perfect balance between relaxed and refined, and the views over the Chao Phraya River are stunning, especially at sunset.

It's the second time I've stayed at this hotel in the past 2 months and I'm telling you this is only hotel or brand I'll be staying at every time I come to Thailand.

No bedside table or lamp on one side of the bed (king bed room) which made reading impossible and no place to put your phone. Very strange for a luxury hotel.

Good room, comfy bed with lovely bedding, nice view of river from room, open plan bathroom with sliding doors to enclose if required a nice touch.

It didn't seem as though the floor of our room had been cleaned properly when we came back to it after they'd been in.

I really loved that we had a laundry room and washing machine which meant going home with hardly any laundry to do.

We enjoyed the view of the river from our comfortably and modernly furnished room at sunrise every day to the fullest.

Almost every room has a beautiful view over the river, which is a big part of the appeal for me.

The thoughtful layout, the welcoming message, and the notes on the mirror definitely brought a smile to my face.

The hallmark of this place is the view of Bangkok, which is also spoiled by not very clean windows.

Our room was on the 24th floor and had a river view room which words cannot even describe.

The beds are very comfortable and have great mattresses that are neither too soft nor too hard.

The size of the room and the bathroom could be bigger but I know it’s not possible.

Unfortunately, we received a twin room with an accessible bathroom, as no other room was available.

As soon as I saw the room, I wished my husband could be with me.

We were on the 22nd floor on the river side and the view was phenomenal.

The amenities were of high quality, and the scent in the environment was very welcoming.

Bathroom was small not a ton of counter space but shower was good size.

The air condition in my room is noisy, I tried to turn it off.

The riverside view was stunning, loved the big wide windows in the room.

This hotel aims to be eco-friendly, so there are almost no amenities inside.

I am thankful I had a place that felt like home to rest.

The room is very spacious, especially the master bedroom with a million-dollar view.

This caused severe allergic reactions in our child, who has dust allergies.

The view from the room is phenomenal, just like in the photos.

The spacious and very clean room with a beautiful view of Bangkok.

I noticed visible dust, stains, and a lack of thorough cleaning.

First time, the suite room is next to the temple which might feel contrast if you want to do any activities like drinking or other entertainings since once you look down you will see the temple which keep ancient culture and conservative.

The only thing is to improve the cleaning service in the rooms, they do a good job but leave dirty dishes, the iron is left outside, in short, they do not organize the room well, they just clean it

They need to fix the work desk lamp that wasn't working/checked as well as the rain shower that was spraying all over the place probably due to clogging but it was a small issue not a big one.

Between the wonderful view and the bed, it becomes very difficult to choose, but I believe the view manages to win, although the bed is huge and very comfortable; our best sleep on the trip was on it!

Upon arrival, we were assigned a room that had all the windows fogged up/dirty and you couldn't see anything (the appeal of the place is the glass-walled rooms where you can see the city's skyline and the river).

A lot of the staff sometimes (especially at the rooftop) miss the mark on providing top-notch service and can be overwhelmed by the high foot traffic and do not appear to be very experienced or service oriented.

Thank you so much Nene for the take away cups you kindly prepared for us, with a lovely message 😍such a sweet attention, which we will never forget!

But the employees are never cooperative; it was a bad stay experience for me and I will not visit again because of the uncooperative staff.

Pakin, working at the front desk was a great guy to talk to in order to find good restaurants and nightlife in BKK.

She is also a wonderful person, greets you with her warm hearted smile to make you feel at home right away.

Booking staff so helpful and ICE as concierge was exceptional...getting a new flight arranged for midnight tomorrow...about 30 hrs time.

Special thanks to Birth and Nut from the concierge team for their kindness and attentive service at all times.

She also has a personality that lifts the spirit and provides a great start to the day 🙏👍

The moment we stepped in, we were promptly and cordily assisted by the team at the Lobby.

The staff at the rooftop bar were unpleasant and refused entry for a very classy crop top

AND PLEASE, tell the very friendly Boy called ICE nice greetings from Nico and Hannes (Austria).

The reception was warm and we already got an impression of what awaited us here.

I have been to many hotels, but here the staff can be especially highlighted.

They made everything so smooth inspire of all the chaos a business event brings.

They are so friendly and welcoming, they both made us feel like VIP’s!

Upon inquiry, egg dishes arrived, but unfortunately not the ones that were ordered.

Reception on the 11th floor, reservation staff are duffer and non cooperative.

The lovely staff up on the 26th floor with superb night views.

Ice, the concierge that assisted us in managing our tours was fantastic.

Her warm smile and kind spirit made us feel so welcomed.

The services, all staff's friendly and polite nature was extra ordinary.

Some staff members were very nice, cheerful, and willing to help.

Staff excellent throughout our experience and nothing was too much trouble

The hotel is clean, with friendly staff providing excellent service.

It's really a small attention that made us very happy

The concierge were brilliant, and after we arrived with no luggage (this had been delayed in Amsterdam), they immediately took the details and chased it up for us, which really put our minds at ease and helped us enjoy the little time we had in Bangkok.

I would like to thank Avani staff from the bottom of my heart for being so patient, kind and helpful throughout the whole time to help me with the lost item, safekeeping it from the driver until we could pick up up.

I had the pleasure of meeting Pare during my stay this was my second visit at Avani+ and she did remember me from the moment i arrive she greeted me warmly and all the staff has been helpful Concierge was helpful

The customer service was terrible and the music was awful until late, making it impossible to sleep even with earplugs; the staff did absolutely nothing except give us a "so sorry," pat us on the back, and that was it.

After expressing my dissatisfaction and returning to the reception about 15 minutes later, I was suddenly told that a room with a double bed was in fact available at the same price I had originally paid.

The location is not the most convenient compared to other hotels along the river, especially when the shuttle boat runs only every hour but there are shops and a supermarket in the same building.

The hotel is on the other side of the river so just bear that in mind for when you are out and about exploring Bangkok and need to taxi/ferry back

At first and second floor access directly in a shopping mall and also have free water shuttle that could take you to nice places on the river!

For shopping, the Riverside Mall is conveniently connected to the hotel, so I could easily stop by to pick up things or do some shopping.

The location wasn't great but we didn't mind it being out of the city centre as it was beautiful it being on the river.

The location is excellent, with easy access to the BTS and nearby shopping and dining options, making it convenient to explore Bangkok.

Location is away frm the hustle and bustle of the city but gives you the best of Bangkok has to offer.

Required long, hot taxi rides .... not recommended if you want to get out and see a lot of things.

Behind the hotel, there is nothing useful; you always have to take a boat to get to the center.

That route has a lot of traffic. The last time I went for senior energy training at KMUTT.

Only downside is the location, but that was manageable with the hotel shuttle and the water taxis.

The location is not really central, but with the low taxi prices, it's not a problem.

The hotel is close to a nearby mall called Riverside Mall and near the Antara Hotel..

There’s also easy access to other parts of the city via the Chao Phraya River.

Location by the river is great - bars and restaurants have a great view.

The large windows throughout the hotel provided stunning views, especially during sunrise and sunset.

The location of the hotel is very good, thanks to the free shuttle boat.

We loved the gorgeous view equally spectacular at night as in the day.

In the hustle and bustle of the city, but quiet room to relax.

An incredible first stay in Bangkok, i’d recommend anyone to stay here

Very far from shopping and the city center, especially during peak hours.

It faces the river so the views were splendid day or night.

We had a great view of the river and the city.

The area is not as nice as other parts of Bangkok.

Because of that we went across to Anantara for drinks.

- Be careful, the free boat with the other hotel of the same group just across does not go to Asiatique as we were told at the pier, but rather to a place far away where you can take a boat to Asiatique (which comes every 30 minutes, also free). So instead of a boat that crosses the river in 5 minutes, it takes an hour to get there.

For those going to the Grand Palace, it doesn't help much, as it drops off at another pier, on the opposite side of the river, and the boat that will take you to the Grand Palace takes a long time.

He proceeded to show me a map of areas in Bangkok that we were going to check out, described the temples we were planing on visiting, and told us what to wear and who to avoid when over there.

The location was good for us - especially due to shuttle services from the river - a nice way to travel to Icon Siam and across to the other side to be able to use the metro services.

The sister hotel the Anatara was across the road via a covered walkway and we were able to sit in the grounds of it surrounded by plants and trees on our way to and from the boats.

We were also surprised that breakfast did not open until 6.30 and as a city hotel with quite a few guests leaving for early flights we felt an early riser breakfast could be offered.

The breakfast buffet is unbeatable... one of the best I have ever seen, with a great variety of food and chefs who cook for you right there on the spot!!

The breakfast is quite good (especially the egg dishes and desserts), but there wasn't anything among the main dishes that was very tasty, so it feels lacking by 2%.

Even with my specific Jain vegan requirements (no onion, garlic, potatoes, and dairy-free), the team customized dishes for me every day.

The breakfast buffet was very crowded and hot, and the coffee machine was broken, plus the coffee didn't taste that great.

Breakfast was average, in general service attitude was slightly below average and not to the standard of a five star hotel.

Thiwanee, North, and Tee played a guitar and sang happy birthday to my daughter and made her feel so special.

It's outrageous to think I would have to pay an additional 700Baht when Im already paying 25,000 for my stay.

They even prepared a beautiful waffle cake with flowers and a candle for her to blow after the song.

Even though it was crowded, they replenished the food quickly, and there was a wide variety of dishes.

The breakfast is the best part, a really varied and abundant buffet, and the rooftop is nice.

The pastries were not fresh, the coffee was woeful and the eggs just never tasted right.

Wish we could have left later just to enjoy the awesome breakfast one more time.

I advise against taking breakfast with the reservation for those who want halal food.

The breakfast was really delicious, including the beet juice that they made in-house!

The breakfast room is nowhere big enough to hold the capacity for breakfast

The breakfast room is very cold, many people, not a great atmosphere.

The only problem i faced was breakfast, lunch and gala dinner.

For how much the room cost me breakfast should be included.

The breakfast for the price of the room was rubbish!

It could be the smell of Chinese food or pork..

Breakfast Experience: The breakfast service was also below expectations.

Unfortunately, there is no option to have breakfast outside.

Breakfast was really good, there was loads of choice.

I would like to commend the breakfast service.

Many thanks also to Tee Chai, breakfast manager.

Great breakfast, definitely try the truffle scrambled eggs

Breakfast is excellent, everything is of great quality.

A very nice buffet breakfast each morning.

It has both Asian and European options.

All apparently had not seen the last months how dirty the outer rim of the infinity pool was, the place where you place your arms on the infinity rim, but also if you look over it tot the bottom, and the glass protection wall, like in manyhotels was super dirty.

After i noticed the outer rim of the infinity pool was disgustingly dirty, i told it to the life guard, who told it to a caretakes who came, who told it to the head of department who came and a then manager who came.

One evening we, as hotel guests, wanted to go up to the pool at 7:45 PM to take pictures, but we were told that a private party was taking place and it was only accessible to reserved private guests, which is weak.

We visited the pool at a very busy time, it was impossible to relax. Staff are loudly talking to each other, dragging tables and chairs around and it seemed like there were 2 different sound systems playing. It just seemed chaotic.

My advice as it is the one picture that draws people to this hotel to still do something with that as it is about the cleanliness of their main attraction.

We were offered access to the pool at Anantara across the road, which was not infinity, but would have liked to know prior to booking.

I was told that the Arantara swimming pool was available, but when I actually went, I was disappointed to find it was not open.

We noticed the pool at the neighbouring hotel was much more comfortable (just a couple degrees can make a big difference).

The pool on the 26th floor is simply fantastic and is also good for swimming due to its size.

The pool and bar on the 26th floor provided a perfect spot to unwind after exploring Bangkok.

The infinity pool is stunning, and the bar next to it is fantastic, especially at night.

The pool is not a wading pool and has a very beautiful view of Bangkok

The only downside is that the pool is in the shade from 2 PM.

Beautiful infinity pool on the roof with a view of the city and river.

Pool is kinda small with limited lounge chairs but we always found ones.

The pool was simply amazing, and the view from the room was stunning.

We also really enjoyed the pool, the rooftop restaurant, and the bar.

It's outrageous because the pool was the main attraction at the hotel.

The pool and the roof top restaurant and bar were fabulous.

The prices for drinks and food at the pool are overpriced.

The hotel is a bit outdated, especially noticeable at the pool.

We used the rooftop pool with a nice bar daily.

With those prices, unfortunately, the drink doesn't taste good anymore.

The infinity pool, the amazing view and the staff… :-)

The pool on the rooftop terrace invites you to linger.

We paid to swim at the anatara next door.

Please tell someone to turn off the music completely.

Amazing rooftop with a great pool and bar.

A little too little shade by the pool.

The pool on the 26th floor was fantastic.

Only thing I would say that drinks were super expensive and we would have hung out at the pool bar a lot more and drank a lot more if the drink prices were not sky high.

The sink is very uncomfortable to use because the mixer is positioned in such a way that the water flows almost over the edge of the sink instead of the center as it normally should.

They want Thb 5000 to sit near the edge but we sat at the bar - no additional cost - opposite the DJ and enjoyed really excellent cocktails, music and service.

Super-clean everywhere and the possibility (for a small fee if you want to lay at the pool) to experience also the facilities & vibes of the sister hotel Anantara next door.

They are fixed in one position (no ability to move with the direction of the sun, and no ability to adjust the recline. You're just in this weird semi recumbent position.

The gym was so small without option they put a schedule for classes but it’s Anantara hotel schedule not theirs, everything we aske for the say go to Anantara.

The rooftop restaurant and pool are great facilities; we had a really nice meal up there and spent a lot of time by the pool.

There was no area to put your things whilst showering and no facility to dry your hair or get ready before departing.

A small shopping mall downstairs with convenience stores and some standard fast food chain restaurants makes the stay easy and comfortable.

They don’t open the AC in the corridors the rooms are so cold and the corridors very very hot.

The air conditioning was often too strong in the lobby or breakfast room, but that's very subjective.

24 hour 7-11 store in building allow you to solve late night issue at affordable rate.

The hotel also features one of the best rooftops, beautiful and with a great atmosphere.

Access to the rooftop is forbidden on December 31 unless you pay 700 euros!

Small mall on the bottom three floors with essential stores and a few restaurants.

The high prices of drinks at the hotel bar on the 27th floor

The shower should be used with caution, it is very slippery when wet.

The rooftop bar offers amazing views of the city and river at night.

Very beautiful bar with same view and the most chill music and vibe.

The cleanliness was also very good everywhere, including in the public restrooms.

The shower facilities offered after checkout for a late departure was poor.

Next to the room is a utility room for garbage storage.

The mall within the hotel was the icing on the cake.

Wifi kept disconnecting for me... their login system didn't work well.

The air conditioning could only be set to different temperatures.

Desktop Mac was very convenient in the bar area.

The facilities were also excellent and well maintained.

Wonderful pool with an amazing view as well.

The loud music at the rooftop bar.

The included executive lounge was not available.

It was very expensive to have any food or drinks at the hotel, two Singha stubby beers by the pool cost $32 AUD (660 THB) which made it hard to justify chilling at the hotel, better off eating and drinking out elsewhere.

Restaurant SEEN: Cocktails are tasty, but served in far too small glasses ( miniature style compared to a usual size in an exclusive European bar ( while prices are Singapore/Swiss-style) and in a lot of luxury ressort in Thailand)

When I mentioned that such things do not happen at the Tower Club at Lebua, Banyan Tree bar, he told me that it is more expensive there, which completely surprised us that a bar manager would say that.

Floating down the river on a beautifully restored rice barge while enjoying a full Thai tasting menu was such a romantic way to see the city lights — totally recommend it for a special night out.

They brought me the Coca-Cola in a carafe and completely flat, as I was showing him and saying that the Coca-Cola had probably been sitting in the fridge for a long time and lost its fizz.

Food was served cold when l asked if they had a microwave so l could get it warmed up they took it off me and just got me a fresh one which was again cold

We tried to explain that he was ill from the pollution but they wouldn't allow us to bring a small bottle of water in - so we went to the Anantara instead for dinner.

When we called the bar manager, he told us that they could put less ice, but that we would then have less in the glass, as this is how it is ordered and designed.

Everything would have been perfect if the very expensive restaurant had served slightly larger portions... with a bill of €240 for 4, without wine... (we are in Thailand!), we left still hungry.

The restaurant bar and get told unless you spend 5000 baht you have to sit at the back even though you’ve just spent 1000’s all day and night there

Our one gripe was when went to for dinner at the restaurant SEEN my husband was told that he couldn't come with his water bottle.

I d like to mention the top service in the restaurant especially trainee mr f a r m h o u s e.

Was told by the waiter, don't worry you will spend that easily as the cheapest bottle of wine is over that!!

A major spread of everything you can think of, but done in a tasteful way-not a glutinous American style Buffet.

The teppanyaki show was so much fun — our chef was super entertaining, and the food was amazing.

At the Skyline Restaurant, they were excellent - outstanding service, many thanks to Mr. Tee and Ms. Nan.

Dinning at long bar . Really good vibe good food , fair price and really nice staff

No take away coffee from the restaurant which means you have to buy it at the bar.

At the rooftop bar we had a cocktail each and one water and our bill was 2000B.

Most likely the reason people were not drinking at the pool or eating at the restaurants.

The restaurant was extremely expensive, minimum consumption when sitting by the window on the rooftop terrace.

The sin bar was really nice but the prices for drinks a bit too expensive.

The Rooftop bar is great but the price can be better positioned (slightly expensive).

At the top a seen resturant and bar with delicious food and drinks

They were equivalent to some of the top London restaurant prices I’ve seen.

Prices are “5 star” but quality certainly didn’t live up to it.

Had a delightful international buffet with my family at Skyline restaurant.

The restaurants lack any atmosphere and are over priced something shocking.

Delicious food both international and Thai dish at Skyline restaurant.

The in room dining food we ordered was just superb.

Major plus was the free ferry which would bring you either to the over the top IconSiam mall or across the river to the Central Pier, where you can catch other ferries and long boats up and down the river to all the sights or connect to the BTS/ MRT Skyline train.

Could not use the stairs or staff elevator when elevators were full, but this happened just 2 times when too many people from GLA Conference were trying to use elevators at the same time.

My wife and I decided to venture out on our own and used the trains and subways easily which was a fraction of the cost of the recommended taxis by the concierge boys.

The hotel's own shuttle boat runs every 30 minutes throughout the day between the hotel and the boat stops Icon Siam and Sathorn, where you can transfer to public boats or the Skytrain

The boat shuttle to Sathorn Pier is a hit, you just have to pay close attention to the departure times, otherwise sometimes you wait relatively long for the next boat to come.

It is also worth mentioning that as guests you get a complimentary boat service from the neighbouring Anantara Hotel to both Sathorn and Iconsiam piers running every 30 or 60 minutes.

The hotel also offered to book a taxi to the airport, but at 2000 THB, it was around four times the price of a regular taxi, so we politely declined.

Taxi driver at the Siam Paragon didnt want to take us back to our motel as it was too far and wanted 500 BTH extra to take us home

Shuttle boats confusing to get back to the hotel getting told to go to one pier then told to go to the same one you have just left.

The hotel has is that they offer a small boat service that takes you across to the Iconsiam shopping mall every hour, round trip, very convenient and scenic.

I would probably not recommend this hotel to someone primarily interested in experiencing Bangkok's night life because getting back to the hotel is too arduous without the ferry.

Perhaps they thought foreigners would get lost using the trains and subways but they are much easier, cleaner and more modern than the NYC subways and trains.

Also, the hotel has a free water shuttle on a boat, we took it to the Iconsiam shopping center in about 20 minutes and back as well.

The most convenient offer at this hotel was the shuttle boat to Sathorn Pier and Iconsiam Pier, that departures and arrives every 30 min.

In order to get the ferry, you have to go to level 1, walk across to The Anantara to the pier.

The free shuttle boat is really good and we used this as a starting point for all our trips around Bangkok.

The shuttle boat was very convenient mean of transport to Icon Siam and also for just the cruising experience.

It was very difficult to get a taxi from this location, making it inconvenient to get around.

So ultimately, it's not a big deal but it should be taken into account for travel times.

We used the Grab app for all trasport - we will return to this venue.

The metro is a bit far away, but there is a shuttle service by boat.

Not close to main sightseeing areas or public transport so need to use Grab.

Shuttle boat that takes you to the other side to catch the river shuttles..

Free water boat to other areas of the city and concierge service were exceptional.

The free use of the Anantara shuttle boat to Sathorn is very convenient.

You can reach the in-house ferries in two minutes and start the day.

We only randomly found out about it from a guide on an excursion.

On Sunday morning, it only took 40 minutes back to the airport.

It was a plus it had a shuttle boat as well.

The shuttle boat was a lovely experience and very convenient.

We were also asked to put 2,000 THB as a deposit which I gave my credit card to them, the deposit is fine but what is weird is that when checking out, I asked staff if they were not gonna void the transaction, they said the amount of deposit will be auto refunded within 7-14 days.

The luggage service held our suitcases for 30 minutes, so I would recommend just taking them with you directly; upon departure, everyone was also in the lobby with their luggage, so we didn't quite understand that... We also arrived at 8 PM, so it should actually have gone quicker with the luggage.

I was with him before 2 o'clock; they stumbled a bit and thanked me. I said, and the insurance, they said it will be void after 12 and you will have to pay 200 😜. There is a grace period until 3 🧐.

We ended up paying for early check in which seemed expensive but we arrived at 10am after a very long flight so I’d have paid anything for a shower and bed before 2pm as it allowed us to enjoy the afternoon refreshed.

Upon our arrival, the hotel staff asked us for the card used to make the payment and charged us about 150 euros as a deposit for any expenses we might incur at the bar, notifying us after they had done it.

When I was leaving, they called in the morning asking if I would complete or check out. I said check out, and they said okay, the important thing is to be at the reception before 3.

I left the hotel 8 days ago and the deposit has not been refound yet, I called the hotel and they told me that need up to 21 days to have back the deposit.

Since our flight was very late in the evening, we were allowed to spend a few more hours in the hotel; and even use the hotel pool, although we had already checked out!

The second night we went to the Bar, signed the bill, but was stopped at the elevator by a staff member who apologized and explained that we couldn’t sign but had to pay.

For an early check-in of only 4 hours (after a 10-hour flight we couldn't wait until 3 PM), they charged us half of what we would have paid for a full day.

I arrived four hours before check-in and paid an early check-in fee of four thousand baht for two rooms, noting that most hotels have flexibility for early check-in without additional fees

You have to leave a deposit for each night (this is common in larger hotels) the easiest way to pay this is by credit card, you can’t use a debit card.

Just to mention something that wasn't perfect, after check-in, we were going with our luggage to the elevator, but we were told that hotel staff would take it up for us.

The issue was the delay in receiving them in the rooms, which blocked us for almost an hour, preventing us from enjoying the pool since we arrived in the afternoon.

Everything came with an extra charge. Despite it being our second time there, we didn't get any extras. We had to pay for an early check-in with a baby.

When checking in, we were informed that we were 'upgraded' to the panorama river view room which was a bit confused as it already was what I've booked.

I paid the price of half an extra night because I requested early check-in at 10 AM .. the staff showed no cooperation and consider that exploitation

The way it was communicated — especially the staff’s tone and facial expressions — made me feel as though I was not understanding something very basic.

Special thanks and five stars to Miss Pare for making sure our check-in was seamless and smooth, hassle free along with a lovely welcome drink!

The only thing that I found a bit annoying, which is by no means a deal breaker...the check in and check out took long.

We were supposed to deposit a fee of 11,000 baht upon arrival, although 2,500 baht was indicated at the time of booking.

At the hotel i descovered that need a deposit of about 6000 baht, no information on booking about that deposit.

When we checked in and saw the room we went straight downstairs to speak to the lady behind reception

If we left after breakfast and got back at 3-4 pm, it happened the room was not cleaned.

We weren't properly briefed at the beginning, so we had to find our way around first.

From the reservation process to the check out, I was pampered by enthusiastic service.

To be quoted a silly amount of money to check in which was disappointing

Been told by the hotel that it could take up to 1 month.

After checking out, we could leave our luggage and use the pool.

Immediately after we had lunch and signed the bill to the room.

Nice that we could still use the gym and pool for the rest of the day after checking out.

The gym equipment is very old, and the gym needs to be renovated in a better way.

In the morning, it was barely useable because of how over crowded the facility was.

Gym is pretty good you feel like you’re running towards the river on the treadmill.

The gym is small, and has a very limited number of weights machines.

And they have a spa, gym and other restaurants and coffee shops.

Gym could be bigger for the size of the hotel

The gym was good and was 24 hours.

The gym could be checked more often.

Towels and disinfectant etc. were always empty.

The gym had good equipment

Very good (not excellent) gym.

The gym was quite small.

Fitness is good as well.

Excellent pool and gym facility.

The gym with a view.

Excuse for a gym.

Excellent breakfast and gym.

We'll equipped gym.

The gym

Great gym

Good gym,

Good gym

Good gym.

The spa across from the hotel was also quite good, I only found out about it by wLking across from the hotel and through a nice big garden area.

This is a very nice hotel and adjacent to Anantara, with shared services such as spa and wellness.

The spa is located in the second resort in front of the hotel

Be prepared to pay normal EU prices for spa, drinks and food.

And they have a spa, gym and other restaurants and coffee shops.

They should maybe promote the spa services more to hotel guests.

The spa is in a beautiful setting and worth experiencing.

Spa very nice so professional and quality.

I got a great pedicure there.

I really love their wellness program.

The spa treatment felt great.

To the spa