AETAS lumpini Reviews: Everything Guests Say

AETAS lumpini ReviewsWhat Guests Say About AETAS lumpiniEverything Guests Say About AETAS lumpiniAETAS lumpini Guest Feedback
AETAS lumpini 📍 1030/4 Rama 4 Road, Thungmahamek, Bangkok, Thailand 5 Star Hotels in Bangkok Rating: ★ 9.0 1,606 total reviews 482 relevant reviews Book this hotel

We looked through 1,606 reviews of AETAS lumpini, with 482 providing specific and relevant insights about the accommodation. To make the information easier to explore, we’ve organised the feedback into individual topics based on what guests mentioned.

We excluded 1,124 reviews from the detailed analysis because they contained little or no specific information about the guest experience.

Overall: What guests say

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Most guests describe AETAS Lumpini as clean, comfortable, quiet, well-serviced, conveniently located near public transport and good value, with strong breakfasts, views, pool and lounge amenities. However, several reviews cite dated decor, old furniture or carpets, average breakfast, maintenance issues, and one dirty pool; isolated complaints mention unhelpful staff and unresolved lost laundry.

I’m pleased to say this hotel ticked all those boxes, which is why I took the time to write this review, as one should also highlight the good experiences in a hotel and not always the ones with issues.

★ 10.0Friends Getaway

Had our washing done by the hotel (at quite expensive rates) who lost some items, they were going to try and find them and send them to our next hotel.

★ 6.0Family with Children

Despite a somewhat old-school vibe with the very Sino-modern decor, this hotel keeps its promises / not everything works perfectly (e.g. curtains impossible to close for darkness).

★ 8.0Extended Group

Top of the tops hotel....clean,nice view,great location,extemely good breakfast, the minibar full of free goodies..(you don't pay a little more for nothing :))

★ 10.0Family with Children

Overall, Aetas Lumpini Hotel is a wonderful choice for families looking for a blend of comfort, convenience, and exceptional service.

★ 10.0Family

In addition to this,I could get discount so I feel much reasonable as well.i wanna visit here again.

★ 10.0Extended Group

The Aetas is the best hotel we experienced during our stay in Thailand in every way.

★ 10.0Couple

And then... the toilet broke down 3 times, and the TV also stopped working.. :-)

★ 6.0Couple

The hotel is of a higher standard compared to the cost of the stay.

★ 10.0Solo Traveller

Great hotel and friendly staff, convenient location to Silom and most shopping centers.

★ 10.0Extended Group

All in all it’s still a really good property that close to Lumpini.

★ 6.0

A little piece of paradise at the gates of Lumphini Park.

★ 10.0Couple

Overall, the hotel aims for high quality - like 5 stars.

★ 9.0Couple

Loved this hotel, clean, welcoming, easy access to public transport.

★ 10.0Solo Traveller

That’s so wonderful hotel which I ever stayed in overseas.

★ 10.0Extended Group

Overall, not what one would expect from a 5-star establishment.

★ 7.0Family with Children

It is very quiet in the hotel, good air conditioning.

★ 7.0Family with Children

Definitely a hotel I would choose again without hesitation.

★ 10.0Solo Traveller

A good final couple of days to our holiday

★ 10.0Couple

Overall an amazing stay with good view and comfort

★ 10.0Couple

Great hotel in the modern center of Bangkok

★ 8.0Family with Children

Very nice and clean hotel, worth your money!

★ 8.0Extended Group

Would 100% recommend if you’re visiting Bangkok!

★ 10.0Friends Getaway

A hotel where the customer is king

★ 10.0Solo Traveller

Everything was pleasant about our stay.

★ 10.0Couple

Other than that, everything was perfect!

★ 7.0Couple

Overall, it was a fantastic experience.

★ 8.0Partner

The restaurant staff are especially kind~!

★ 8.0Family with Children

The view from the room

★ 9.0Family with Children

The hotel was very clean

★ 10.0

Rooms: What guests say

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Rooms are repeatedly described as exceptionally spacious, comfortable, clean, and well-equipped, often with excellent Bangkok views, large beds, jacuzzis, and complimentary minibar items. Recurring drawbacks include dated furnishings, worn or stained surfaces, occasional bathroom cleanliness and odor problems, noisy air conditioning or street traffic, and some maintenance defects such as leaks, weak toilets, and damaged fixtures.

During my first stay, I was there for three nights in room 2111. The room was very nice and spacious, but some areas need renovation (the grout in the shower had some black mold).

★ 9.0Solo Traveller

The room was beautiful, very clean, and offered a breathtaking view of the new One Bangkok district – we even enjoyed the New Year’s Eve fireworks from our room!

★ 9.0Couple

Spacious, comfortable, quiet suite with a terrific bed and luxurious bath ensures maximum relaxation and refreshment after a busy day in the fabulous city of Bangkok.

★ 10.0Solo Travel

The cockroach in the room but above all the minimal attention they gave me when I mentioned it and showed them the photos.

★ 5.0Family with Children

There is a problem with the bathrooms; the bathtub does not fill, and one shower works while the other does not

★ 8.0Couple

Taking into account the rate charged for this type of room, we did feel it could have been presented better.

★ 6.0Couples

The wall paper throughout the hotel is marked up and needs to be changed out everywhere including my room.

★ 1.0Couple

For choosing a suite, I expected something more from the room, sofa with dirty cover, dust in some places.

★ 7.0Couple

The bathroom sink was leaking from under the bowl and would need some renovation to meet 5-stars’ standards.

★ 7.0Family with Children

The room, a sanctuary of over 30 square meters, stands out for its spaciousness and refined design.

★ 10.0Family with Children

That they changed the brand of soap in the shower, it smelled rancid and like bad coconut.

★ 6.0Couple

It was the vent and I found out would not stop coughing I cough so bad.

★ 6.0

I appreciated the quick action, but was disappointed that this happened in the first place.

★ 6.0Extended Group

Unfortunately, the hotel is really very noisy, we had a room on the 26th floor

★ 8.0Couple

We stayed in the Premier Suite with a modern whirlpool bathtub and Club access.

★ 9.0Couple

After raising the blinds, we were not terribly impressed with what we saw.

★ 6.0Couples

Room is exceptionally lovely and appreciated being able to have a lovely dinner.

★ 8.0Solo Traveller

The cool remote by the bed, to control all lights in the suite.

★ 9.0Couple

The foul smell in my bathroom! Unfortunately, it could not be eliminated

★ 5.0Solo Traveller

The room has a panoramic city view and is well laid out.

★ 10.0Couples

It was really nice for us with a total of 5 people.

★ 9.0Family with Children

The room was very large, well insulated, with a nice pool.

★ 9.0Solo Traveller

Having the shower room separate from the bathtub was also comfortable.

★ 9.0Solo Traveller

Room was too cold, not able to turn temperature up.

★ 10.0Couple

The bed was as hard as a board. Very uncomfortable

★ 2.0Family with Children

We booked a room for 2 adults and a child (11 years old) but upon our arrival we had to pay for an extra bed for 1500 Baht per day, otherwise the child had to sleep in the same bed as the parents.

★ 6.0Extended Group

However, upon arrival at reception, we were told that there is no twin bed room and reception had initially indicated that my booking was for king/queen bed only until I showed them my booking.com reservation which clearly indicated 1 twin bed room.

★ 4.0Extended Group

The only slight problem we found in this new room, (and also in the previous room too) is that the toilet flushes very weak and it takes four or five flushes to fully clean the toilet after use.

★ 6.0Couples

The next day, my son who is staying in another room complained that their bedroom was not clean up when they returned late at night to their room after we went out the whole day since after 9:30am.

★ 4.0Extended Group

The window between the room and shower, even though covered, was a distraction at night when one person wanted to use the bathroom and the other is sleeping - the light still shines into the room through it.

★ 10.0Extended Group

Location: What guests say

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The hotel’s strongest feature is its strategic location: the Lumphini MRT station is typically 2–3 minutes away, One Bangkok shopping mall is directly opposite, and Lumphini Park is within a 5–10-minute walk. Guests mention abundant dining, 7-Eleven, airport access, and city connectivity, though traffic noise and difficult road crossing recur.

A classic Thai local hotel located near Lumpini Park, across from the brand new business district One Bangkok, and very close to the Lumphini MRT station; just take exit 1, and transfer at Makassan if coming from Suvarnabhumi Airport.

★ 9.0Family with Children

However it's not that much of a nice area to walk around as there's so much noise and pollution from the traffic so you'd want to go elsewhere when you leave the hotel.

★ 10.0Couple

From the station, you can basically go anywhere in Bangkok, some place might need to switch lines or switch to BTS but its very convenient and easy to do so.

★ 9.0Couple

General location of the hotel in a busy area, so often the time to reach the hotel or from the hotel to various places was quite long.

★ 7.0Couple

It's not far from the markets; you need a tuk-tuk or a car, less than 10 minutes for those who don't like crowds.

★ 10.0Family with Children

We particularly liked the location right by Lumphini Park and near a metro station as well as numerous restaurants and a mall.

★ 9.0Couple

Establishment located on the edge of a major thoroughfare with heavy traffic, pedestrian facilities almost absent, not a very lively neighborhood.

★ 7.0Couple

If you’re looking for a hotel with a prime location, convenient transport, and breathtaking views, AETAS Lumpini is highly recommended!

★ 10.0Family

Noise from the street, but it is right next to a busy road and a nice new shopping center.

★ 10.0Couple

One Bangkok is just 5 minutes away and at my opinion is the best shopping mall in Bangkok.

★ 10.0Family

From the 20 th floor you can hear noisy Rama IV road all time long even with earbuds.

★ 5.0Family with Children

The location was perfect, close to the park, the metro, and also to local restaurants and shops.

★ 10.0Couple

The car valets were very helpful and nice, a far cry from the rudeness at reception

★ 4.0Couple

Hotel located not far from a subway station, convenient if using the suburban network for travel.

★ 7.0Couple

This hotel is perfectly situated directly across from One Bangkok, the MRT, and Lumpini Park.

★ 8.0Family with Children

We had a Seven Eleven next door to the hotel which was also quite convenient.

★ 9.0Family with Children

Very good location, with bus or metro directly and quickly to Khao San Road

★ 10.0Couple

The metro and a park are also nearby, making it convenient for getting around.

★ 10.0Friends Getaway

Nearby is the beautiful Lumphini Park and the metro is a two-minute walk away.

★ 8.0Family with Children

Location is near the mall, MRT and you can walk to the park.

★ 7.0Family with Children

The hotel was not far from Lumpini Metro Station on the blue line.

★ 9.0Family with Children

Top hotel in a very good location (1 minute from Lumphini Station).

★ 10.0Family with Children

Well located near Lumpini Park and the new One Bangkok shopping center.

★ 8.0Couple

Convenient hotel, close to the MRT, with a variety of food choices.

★ 10.0Family with Children

Next to the metro, a 7/11 store, the views are simply stunning.

★ 10.0Solo Traveller

It's also good that it's near to MRT and One Bangkok.

★ 9.0Family with Children

You can easily walk through from the MRT, it's really convenient.

★ 10.0Family with Children

Excellent hotel conveniently situated almost next door to a metro station.

★ 10.0

The hotel's location is excellent, next to the Lumphini metro.

★ 10.0Extended Group

Location close to public transportation (MRT Lumpini) and Lumpini Park.

★ 9.0Couple

Staff: What guests say

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Staff are the hotel’s most consistently praised feature: guests describe them as exceptionally friendly, kind, professional, attentive, and quick to help across reception, concierge, restaurant, housekeeping, and pool services. Specific highlights include Ani’s outstanding concierge support, rapid resolution of requests, multilingual receptionists, and birthday surprises. A few guests found reception less welcoming or unresponsive before check-in.

Bad service even though I took their most expensive suite which is made up of two rooms, no response if I requested something, and if I called, no one answered because they are busy and there are only a few staff.

★ 2.0Extended Group

The staff is terrible, so aggressively incompetent, unfriendly, just cruel. I had to leave the hotel after 3 hours of check-in because of her; you feel so uncomfortable here, it's best to just stay away from this place.

★ 1.0Family with Children

Second, communication was non-existent and we faced a language problem as their English is very weak which affected us significantly, especially since we were communicating with room service for requests but unfortunately they didn’t understand us.

★ 4.0Family with Children

I can by and asked the guy at the front desk first who decided to help someone else and passed me off to another guy without even informing him of what I needed.

★ 2.0Couples

Not 5-star level of service, it's good but there were lines at the reception, long waiting for some requests and some other issues.

★ 8.0Family with Children

Hospitality is rooted in making guests feel valued, and I believe this was a missed opportunity to demonstrate that care.

★ 3.0Family with Children

Who seemed inept to handle 4 other couples trying to check out and get a taxi to the airport.

★ 8.0Family with Children

From the moment we arrived, we were greeted with warm hospitality that made us feel right at home.

★ 10.0Family

Staffs at reception were not that friendly though i dont have any complaint or problem with it.

★ 8.0Couple

With heartfelt thanks, and a big thank you to your manager, her leadership shows within you.

★ 10.0Solo Travel

Hotel representatives did not respond to my messages before check-in, neither on booking nor via email.

★ 8.0Family with Children

Surya and Boy at Concierge were very helpful in booking taxis, advise on locations to visit.

★ 9.0Family with Children

Laundry service: delivery did not happen within the indicated time, but even the next day.

★ 3.0Couple

They seemed a bit overwhelmed by the volume of guests for Chinese New Year.

★ 9.0Couple

The staff was very friendly and helpful, they assisted us at all times.

★ 10.0Family with Children

For everything we requested, they immediately attended to it within 10 minutes.

★ 9.0Couple

The staff is very professional and always attentive to your needs.

★ 5.0Family with Children

Your thoughtful service truly made us feel like valued guests.

★ 10.0Solo Travel

Unfortunately, the staff had some difficulties with the English language.

★ 9.0Solo Traveller

The staff was very helpful and tried to assist.

★ 6.0Couple

The staff treat you like royalty all the time.

★ 10.0Couple

It truly made us feel welcome and comfortable.

★ 10.0Family with Children

The hotel staff are very helpful and friendly.

★ 10.0

The staff is very nice and helpful.

★ 9.0Couple

The staff was very helpful and friendly.

★ 10.0Couple

The friendly staff, left us thoroughly impressed.

★ 10.0Family

The staff were nice and helpful.

★ 8.0Family with Children

Always greeted us with a smile.

★ 8.0Family with Children

Staff were very helpful and friendly.

★ 10.0Family with Children

Restaurant staff efficient and friendly.

★ 8.0Solo Traveller

Breakfast: What guests say

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Breakfast is repeatedly praised as plentiful, diverse, and high quality, with Thai, Western, Chinese, and European choices, fresh eggs, fruit, noodles, and even ice cream. Recurring criticisms include bland Thai dishes, some hot food being lukewarm or overcooked, and the basement dining room feeling dark. Breakfast may be costly when not included.

The breakfasts are good, there are no special delicacies, but the selection allows for a good hearty meal in the morning: soups, fruits and vegetables, coffee - croissants, bacon, sausages, various side dishes, even Asian dim sum in a bamboo steamer are offered every day.

★ 9.0Couple

You can choose where to sit in the breakfast dining room and unfortunately, we chose an area that was very dark and a bit spooky with grey and dark lifeless walls outside (due to it being in the basement).

★ 6.0Couples

There is nothing particularly relevant, just a suggestion for improvement regarding breakfast, which is huge and has a lot of offerings, but I didn't understand why there were no oatmeal or pancakes... even though there were ice creams.

★ 8.0Couple

The staff working in there were very polite and cheerful and the selection of food and drinks available was more than adequate, although some items were a little cold having been sat there for (maybe) hours.

★ 6.0Couples

During breakfast, I found the Asian dishes somewhat overcooked (we had buffets where it was a bit fresher/crispier), but you can certainly find something else/alternatives in the large selection

★ 9.0Couple

Other time I had to request 3 or 4 times during the day before someone came to do our rooms, we had booked 2 rooms and stayed 3 nights.

★ 9.0Family with Children

The breakfast buffet was excellent, with a wide selection of both Asian and continental options – something for everyone (vegetarian options included).

★ 9.0Couple

It seems that if you don’t have priority status you don’t have access to multiple benefits of the hotel including breakfast.

★ 10.0Couple

And for those who are used to cereals and other types of feed, there’s plenty of that too.

★ 9.0Couple

Hotel with an excellent location, great breakfasts, and shrimp and soups and hot dishes, ice cream, etc.

★ 8.0Family with Children

We had breakfast at the hotel and there was so many options included in the breakfast.

★ 10.0Couple

A major highlight was the complimentary breakfast, which offered a fantastic variety of high-quality options.

★ 8.0Family with Children

The minibar was refilled daily for free, with soft drinks and snacks as well.

★ 10.0Extended Group

The breakfast does not include natural juices and the cheese is dry and old.

★ 6.0

For the price paid breakfast should have been included but it wasn't.

★ 10.0Couple

Also children need to be supervised for obvious health and safety reasons.

★ 5.0Family with Children

Breakfast wasn't a large variety but the quality was good.

★ 8.0Solo Traveller

Varied breakfast, a lot of choices between sweet and savory.

★ 7.0Couple

The breakfast had not too much of a variety.

★ 8.0Couple

Breakfast was great, all staff very friendly and smiling.

★ 8.0Family with Children

Breakfast was a let down with the choices.

★ 8.0Solo Travel

Breakfast is not 5 star, more 3/4

★ 5.0Family with Children

The breakfast was good by Thai standards.

★ 7.0Couple

In room dining wasn’t kid friendly.

★ 7.0Family with Children

The breakfasts are exquisite and varied.

★ 10.0Family with Children

The breakfast is really fantastic.

★ 8.0Family with Children

Full breakfast, with good coffee.

★ 8.0Solo Traveller

The breakfast choices were remarkable.

★ 9.0Couple

The breakfast was delicious

★ 10.0Family with Children

Rich and varied breakfast

★ 10.0Family with Children

Pool: What guests say

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The pool is often praised as a heated ninth-floor indoor/outdoor space with city views, a bar, and hot tub, but several guests found it small, cold, gloomy, or short on loungers. The dominant issue is prolonged closure for maintenance or earthquake damage, frequently without advance notice, disappointing guests who booked specifically for the pool.

I went on vacation to Bangkok and even brought a swimsuit, but there was no explanation from the hotel regarding this at any time, neither after the reservation, during check-in, nor on the elevator notices.

★ 1.0Solo Traveller

The hotel should have informed us in advance that the swimming pool and the kids' club were closed, then we would have made a different choice with our four children.

★ 7.0Family with Children

The general access to the pool steps was blocked by sun loungers, presumably with parents who wanted to keep a safe eye on their children using the childrens area.

★ 8.0Couple

They also have a small pool - it is a bit small and in shade so it is a good dipping place but not a pool to practice swimming.

★ 10.0

The pool was not accessible due to damage from the earthquake, which is understandable, but we only found out about it once we arrived at the hotel.

★ 7.0Family with Children

Upon arrival, we were informed that the pool was closed — a major letdown as the children were looking forward to relaxing after their performance commitments.

★ 2.0Extended Group

The beautiful pool on the 9th floor was only available to us on the first day of our 2-night stay, then closed for maintenance work.

★ 8.0Family with Children

Advice to future guests: check whether the pool is working before arrival; otherwise, you'll end up in the same unpleasant situation as we did.

★ 9.0Family with Children

I had chosen this hotel for the pool and we were disappointed to learn that it had been closed for repairs for several weeks.

★ 7.0Family with Children

I hope the swimming pool will be ready soon for my next visit. I will call to ask if the pool is open yet.

★ 10.0Family with Children

The pool and kids' club are closed for renovations; we didn't plan on that too much, but it was an unwelcome and unfair surprise.

★ 9.0Family with Children

Pool area was not what we expected (small and in shadow), Did not want to stay there to spend more time than quick swim.

★ 9.0Family with Children

The pool area is rather disappointing. In reality, it's different from the pictures (much smaller), which is why we did not use it.

★ 9.0Family with Children

The hotel has a decent swimming pool, in the evening after a hot day it's a great way to relax with a cocktail.

★ 9.0Couple

The swimming pool is located on the 9th floor, with one half open-air and the other half covered, offering good views.

★ 9.0Family with Children

The pool was closed, i did not receive any notice from hotel or expedia that the pool was not open.

★ 6.0Friends

It is not correct to list them among the offered services and then simply say they are under maintenance.

★ 5.0Family with Children

When booking, we were not informed that the pool was under maintenance, which made my options difficult

★ 8.0Couple

Nothing, the pool and kids' area are still unavailable for maintenance due to the earthquake.

★ 10.0Couple

They didn't inform us beforehand that the pool was damaged due to the earthquake

★ 8.0Couple

It's very unpleasant, as we booked this hotel partly because of the pool.

★ 9.0Family with Children

Unfortunately the pool was closed for renovation and it was not advertised.

★ 7.0Couple

The swimming pool has few sun loungers and is partially covered

★ 9.0Couple

There is a swimming pool but it is not a resort.

★ 8.0

Got upgraded after complaining that their pool facility was unavailable.

★ 8.0Family with Children

The breakfast and the pool were, as usual, fabulous.

★ 9.0Couple

Pool closed for maintenance without us being informed beforehand.

★ 7.0Extended Group

No correspondence before hand letting us know this.

★ 6.0Family with Children

Swimming pool has a very limited Sun access.

★ 5.0Family with Children

Sauna and swimming pool out of order.

★ 6.0Couple

Facilities: What guests say

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Guests often praise the clean common areas, attractive rooftop pool, well-equipped gym, and generous lounge perks, including daily replenished snacks, drinks, minibar, and excellent afternoon tea. Recurring concerns include aging décor, dirty bathroom grout, incomplete cleaning, strong sewage odors in public restrooms, and occasional pool, gym, or spa closures with poor renovation communication.

As much as the club benefit says access to lounge for various things, it is not something that is available throughout the day. The afternoon tea, evening cocktails, canapés etc are all within pockets of time with a duration of 1.5-2h for each. So if you are out travelling, you will just miss it.

★ 9.0Couple

The cards didn't always work, I couldn't take advantage of my benefits because they always said I didn't have any even though I paid for them, so I would never buy these benefits again, wasting your money.

★ 8.0Couple

Some minor renovation work would be necessary. Loose light switches, silicone joints. But despite everything, it's still okay. This is complaining at a high level, but the hotel does have 5 stars.

★ 8.0Family with Children

The hotel had shared with us that there will be basic room decor and a cake as we were travelling there for our anniversary. However, this was never delivered or brought up.

★ 9.0Couple

Lack of a smoking area inside the hotel available at any time (just a small room in the 28th-floor bar and in the basement, but not available during nighttime hours)

★ 3.0Couple

We found the swimming pool but couldn’t find the gym – despite following all the direction signs which said it was close by to the sauna rooms.

★ 6.0Couples

The jacuzzi is a true luxury, with changing lights that make you feel like you're in heaven, and an impressive panoramic view of the city of Bangkok.

★ 10.0Solo Traveller

Unfortunately, the men’s restroom is located directly next to the lounge area, and the lack of sound insulation made it quite uncomfortable and frankly, embarrassing at times.

★ 9.0Couple

Its fancy, a bit too expensive for what we get at the Club level and the TV remote and the android services were bad, very very bad.

★ 6.0Partner

They are literally cheating by not letting us know about the status of facilities... If they want to to maintainance they should close the hotel.

★ 2.0Family

Additionally, the outdoor terrace could use some love – a few lounge chairs and potted plants would make it much more welcoming, even for non-smokers.

★ 9.0Couple

Laundry was a kind of expensive and it takes very long time. Send it in in time. At least 2 days before you leave.

★ 9.0Family with Children

Poor paper quality slippers and saying you get charged for them. Broke through them the first 5 minutes due to being made of paper.

★ 10.0Family

We chose this again to stay with our friends but was disappointed after checking in we couldn't use the lounge till 2pm.

★ 8.0Extended Group

The mini bar could have some snacks as well. It only had some packet juices, beer bottles, soft drinks and water.

★ 9.0Couple

A perfect spot to work or relax, the Executive Lounge offers a selection of snacks and drinks throughout the day.

★ 10.0Family

Labeling the food (e.g. vegetarian options) and offering some à la carte dishes would also be a great upgrade.

★ 9.0Couple

The GMT lounge was very nice to and all the perks included in the premium package was fab.

★ 10.0Couple

Engineer came to the room and it works for that day, but same problem next day.

★ 6.0

No access to top floor, not even to take in the view or a picture.

★ 10.0Family

Very appealing wellness and fitness area (small Finnish sauna, large outdoor pool, nice gym).

★ 10.0Family with Children

The facilities are top-notch, with spacious rooms that were perfect for our family.

★ 10.0Family

Gym is adequate, and the pool on the 9th floor looked nice.

★ 10.0

We booked for the kids club so it was quite disappointing.

★ 7.0Family with Children

We stayed on the club floor and that was worth it.

★ 8.0Couple

The gym and pool area could do with an upgrade.

★ 8.0Couple

Air-con was too cold, malfunction can not turn down

★ 8.0Couple

Everything is clean, and all the facilities are top-notch.

★ 10.0Friends

Gym is really small also, so be aware.

★ 6.0

The towels are a bit sparingly allocated.

★ 8.0Couple

Check-in / Check-out: What guests say

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Early check-in is inconsistent: some guests received it or upgrades, while others waited until 2 PM despite prior requests or club benefits. Late checkout is often accommodated, but extensions can be expensive. Check-in is usually quick for some, yet others report 20–60-minute queues, room-card failures, unclear benefit communication, and a cash deposit requirement.

The reception staff member who spoke to us the day before when we asked if checking out at 4 AM was possible didn't mention anything about reserving a breakfast package; otherwise, we would have done that, since we had paid for it…

★ 7.0Family with Children

Reached hotel little early 10 am... Already placed request for early check-in... I have infant of 1.5 years and had a long travel hours... Requested for early check in despite of almost empty hotel my request was rejected saying no room available.

★ 2.0Family

First, I contacted the hotel about the arrival time so that we could check in directly without waiting, but unfortunately we waited over an hour and I don’t know if it was a specific system or if the room wasn’t ready!

★ 4.0Family with Children

I got a letter slid under my door with a notice on it that said that I was going to be billed for the towel cleaning because it was going to need special detergent with a picture of the stain.

★ 1.0Couple

One small drawback is that the hotel should better align itself with the arrival times of guests, specifically the landing times of planes, so that the rooms can be ready to better cope with jet lag.

★ 9.0Family with Children

I just want to say maybe they could improve a bit the thing when checkin in, coz we waited an hour to get (2pm onwards) in even if we had a complimentary early check in.

★ 8.0Extended Group

They make you wait until 2pm to check in, then there is a queue of people and only two staff checking in, staring at computer screens as if hypnotized, searching for who knows what.

★ 7.0Solo Traveller

After arriving in the middle of the night and checking in, I received a card to activate the lights in the room, went to the room and inserted it, but it didn't work.

★ 1.0Solo Traveller

However, when we arrived, it was 9:00 AM local time, and we were told that the room would only be ready at 2:00 PM and they suggested we go for a walk.

★ 8.0Family with Children

We arrived at the hotel just after lunch but were able to check-in early as it was one of the Executive Club ‘perks’ (Early check-in & late check-out, if required).

★ 6.0Couples

At check-in we were informed that unfortunately the pool is not available…. This was not mentioned anywhere on Booking or the hotel's website. The Kids Club was also not offered

★ 2.0Family with Children

We arrived before check-in, and before booking we asked if it would be possible to check in earlier, and the answer was yes, if there were rooms available.

★ 4.0Couple

You cannot add more than two people to the reservation in the suite. If you add more, the reservation will lead you to a very expensive option.

★ 7.0Family with Children

When I went to the lobby again, they called an engineer, and after the engineer worked in the room for a few minutes, the lights turned on.

★ 1.0Solo Traveller

Annoying issue with the room cards – lost access several times and had to return to the desk to recalibrate them, which also prevented using the elevator.

★ 8.0Family with Children

But in response to my request, I was told that check-in is at 2:00 PM, and if the room is ready earlier, we can check in then.

★ 8.0Family with Children

Hotel refused to issue a proper n once regarding the stay, thus I have no documentation in hand regarding my stay for expense claim towards my company!

★ 1.0Couple

Unfortunately we could only access the room at 2:00 PM (even though we arrived at 9:00 AM) but we did get an upgrade to a suite

★ 9.0Couple

At check-in, the front office manager personally took me to my room to show me around and explain all the amenities the hotel had to offer.

★ 10.0Self

They really need to find a way to check people in more efficiently, or have a third staff member to deal with the peak period.

★ 7.0Solo Traveller

I requested an early check-in in advance, as we had a 12-hour flight and it was deep night in our country, everyone wanted to rest.

★ 8.0Family with Children

When I went back to the lobby to report this, I was given another card, but even after trying again, it still didn't work.

★ 1.0Solo Traveller

That we didn't get the check-in that is part of the club benefits, as well as the late checkout (16:00 included)

★ 10.0Couple

We have decided to provide a refund equivalent to one night of the stay, as per the guest’s request.

★ 1.0Family with Children

A cash deposit is required upon arrival, so it is good to be prepared with some cash.

★ 9.0Couple

With club benefits, there is a mention of early check in - but this is not guaranteed.

★ 9.0Couple

It was impossible to enjoy a walk after a long flight and a sleepless night.

★ 8.0Family with Children

Therefore the wasn’t an express check in and check out.

★ 9.0Couple

On days when early check-in is not available

★ 10.0Solo Traveller

I checked out early to prevent getting sick.

★ 4.0

Restaurant: What guests say

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34 relevant reviews

Hotel dining is generally praised for tasty Thai, Western, fusion, and European food at reasonable prices, with a varied breakfast buffet and a notable 9th-floor restaurant. Recurring drawbacks include limited vegetarian and lunch/dinner choices, repetitive or meager lounge food, expensive coffee, and a bar closing at 10 PM.

We did however feel that if we had paid the full advertised price (almost 1000 baht including taxes) for what was served to us – we would not have been too happy.

★ 6.0Couples

We decided to keep what we had found and seen to ourselves – and instead, go down to the executive lounge to enjoy the (included) Afternoon Tea set.

★ 6.0Couples

In compensation, we were given a 15% discount at the hotel restaurant, although that still does not make up for the pool :(

★ 9.0Family with Children

The Hourglass restaurant, located in the basement of the hotel, serves breakfast with a wide selection of buffet items and hot dishes.

★ 10.0Couples

Unfortunately, what we received was rather different from what we saw on the advertising sign, but the coffee was ok though.

★ 6.0Couples

I loved that there were plenty of Asian-style dishes to choose from, adding a delightful twist to the dining experience.

★ 10.0Couple

The bar closes at 10 PM and there are not many options to have a beer after that nearby.

★ 10.0Family with Children

I didn't find the dinner restaurant to have good options or to be tasty compared to what Thailand offers.

★ 9.0Couple

Overall, this hotel, due to its setting and location, seems more suitable for a business trip than for leisure.

★ 7.0Family with Children

The restaurant has a city view and offers all-day dining with a variety of Thai, fusion, and European dishes.

★ 10.0Couples

The hotel also offers all-day dining, with A La Carte options made from high-quality ingredients and excellent flavors.

★ 10.0Family

My husband and I went for dinner at the restaurant without expecting much, but we were pleasantly surprised.

★ 10.0Partner

Thank you for the wonderful service you provided at the Hourglass Restaurant in Aetas Hotel & Residence.

★ 10.0Solo Travel

The food in the GMT lounge was very good and the staff in there worked very hard.

★ 9.0Couple

They did try to help by providing some custom options, but those weren't up to my expectations.

★ 8.0Partner

Tip for new guests: DO NOT MISS THE RESTAURANT ON THE 9TH FLOOR... it is magnificent!

★ 10.0Family with Children

The GMT restaurant is another dining option in the hotel where we chose to have dinner.

★ 10.0Couples

The food at the restaurant is very good and affordable prices, not like other hotels.

★ 9.0Couple

What stood out to me the most was the variety of delicious food options available.

★ 10.0Couple

Restaurant with no health food option and for price just really low value food.

★ 6.0Couple

Even guests who are not staying at the hotel can purchase breakfast service here.

★ 10.0Couples

The food in the lounge was very meager. There was no nice selection.

★ 7.0Family with Children

Coffee prices at the hotel restaurant are expensive / 300 Baht per cup.

★ 8.0Family with Children

We used the restaurant several times and enjoyed the food and the service.

★ 10.0

Limited eating options for lunch and dinner.

★ 9.0Family with Children

Did not like the restaurant food

★ 10.0Couple

Moreover, the food was surprisingly good!

★ 10.0Partner

Nonetheless, I appreciate the gesture.

★ 8.0Partner

The food was delicious too.

★ 10.0Partner

Delicious dining options,

★ 10.0Solo Traveller

Transport: What guests say

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Lumpini MRT is repeatedly praised as seconds or a few steps from the hotel, making airport and city travel convenient, including via Makkasan and the Blue Line. Taxis and Bolts are readily available, but Bangkok traffic causes delays. Airport shuttles are not free, and one prearranged 6 a.m. taxi failed to arrive.

(to find food, go to the shopping center across the street and take the subway to the left when you exit to access it,

★ 8.0Family with Children

It was very convenient to take the airport rail line to Makkasan station and transfer to the MRT Blue line to Lumpini station.

★ 8.0Family with Children

Which meant we had an excruciating wait to find out if we will be able to get to the airport on time!

★ 8.0Family with Children

The hotel assists with all city activities (such as Sky Walk, boat trip, Maeklong tour, taxis, etc.), partly with special offers.

★ 10.0Family with Children

We informed the front desk the day before, to arrange for airport transfer as it was an early morning flight.

★ 8.0Family with Children

Convenient transportation, located right next to the business district, excellent service, and spacious rooms at this well-established local hotel.

★ 9.0Family with Children

Easy to use the MRT and good access to One Bangkok and Lumpini/Benkitti Park for some exercise.

★ 10.0

Transportation is not easy due to a very congested avenue, so journeys take longer than expected.

★ 8.0Extended Group

They allowed us to use the pool showers because we had a late evening flight.

★ 10.0Couple

The concierge was very generous with his time to help us with transportation and reservations.

★ 8.0Couple

Transportation was great, the metro nearby made it convenient to arrive from the airport

★ 10.0Couple

The shuttles to the airport are not free contrary to what is indicated.

★ 7.0Couple

Only to find ourselves without a taxi at 6am on new year's day.

★ 8.0Family with Children

It is a few minutes' walk from exit A1 to the hotel.

★ 8.0Family with Children

The hotel is also a few steps away from Lumpini metro station.

★ 10.0Solo Travel

Very close to the MRT for going into the MBK area.

★ 8.0Extended Group

Train station is close by so it’s easy to get around.

★ 9.0Couple

Plan your transport from the hotel to the airport.

★ 7.0Couple

The metro is 30 seconds walking from the hotel.

★ 10.0

Very good thing due to the traffic in Bangkok.

★ 10.0

Fortunately, many taxis and Bolts are readily available.

★ 8.0Extended Group

Only a few steps from MRT Station Lumpini

★ 9.0Family with Children

The metro is within walking distance

★ 9.0Couple

Metro right next to it

★ 9.0Family with Children

Close to the metro

★ 9.0Couple

Gym: What guests say

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19 relevant reviews

Guests often praise the gym as well-equipped, functional, and more substantial than a basic fitness room, with sauna and changing rooms as added benefits. However, others describe it as small, limited, or dated, and repeated complaints mention prolonged gym and pool renovations without advance notice.

We were also not informed ahead of time that their gym and pool was shut down for prolonged maintenance for all 3 days.

★ 4.0Extended Group

The Gym could be better but really I never used as Lumphini Park is very close and I am exercising there.

★ 10.0Family

The fitness room is rather small - besides the machines there's place for maybe two people training.

★ 10.0Extended Group

The gym is functional with all the essentials plus a sauna and changing rooms.

★ 9.0Couple

Gym is an actual gym, not just a tiny room with couple of dumbells.

★ 10.0Family with Children

Very appealing wellness and fitness area (small Finnish sauna, large outdoor pool, nice gym).

★ 10.0Family with Children

Not meeting the reservation paid and no prior announcements about prolonged gym/pool closure.

★ 4.0Extended Group

Unfortunately, the swimming pool and the gym were under renovation.

★ 9.0Family with Children

The access to the pool, the sauna, and the gym.

★ 9.0Extended Group

The gym is pretty small and the equipment old.

★ 7.0Solo Traveller

A big plus is the well-equipped gym and pool.

★ 8.0Family with Children

The swimming pool and gym are small too.

★ 8.0Couple

Very good hotel gym and pleasant clientele

★ 10.0Couple

The restaurant, pool, and gym were great.

★ 10.0Family with Children

The gym is small and limited.

★ 8.0

The swimming pool is under renovations.

★ 8.0

The gym is very well-equipped.

★ 9.0Family with Children

Gym equipment was good.

★ 10.0Couple

Gym is great.

★ 10.0Family with Children

Good gym facilities.

★ 8.0Couple

The gym

★ 8.0Couple

Spa: What guests say

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On the last evening we wanted to use the jacuzzi (we specifically chose an expensive room for this) and the water was brown and dirty, so we didn't use it.

★ 4.0Couple

Sauna gets the thumbs down too, very very small (2 people very cosy), male/female segregated and 1 floor below pool.

★ 8.0Couple

A bunch of mold came out of the hot tub jets when first turned on….was pretty disgusting.

★ 6.0

The "tiny sauna" is accurately named but awkwardly located inside a restroom area beneath the pool.

★ 8.0Family with Children

With space for only two people and no proper changing area, it felt cramped and uncomfortable.

★ 8.0Family with Children

Very appealing wellness and fitness area (small Finnish sauna, large outdoor pool, nice gym).

★ 10.0Family with Children

Small sauna with no possibility to lie down after using it.

★ 7.0Solo Traveller

Super jacuzzi with a view of the city.

★ 10.0Solo Traveller

The spa was closed during opening hours

★ 8.0Couple

Sauna on the eighth

★ 9.0Couple

Sauna non hot enough.

★ 8.0Couple

Parking: What guests say

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4 relevant reviews

Near express way.

★ 10.0Couple

Decent parking area

★ 7.0Couple

Easy parking.

★ 9.0Solo Traveller

Free parking.

★ 10.0Couple

Parking facilities

★ 8.0Family with Children
AETAS lumpini

AETAS lumpini

Rooms14Price rangeTHB 3 845 - THB 18 105Room size range42 - 160 m²
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