Bangkok Marriott Hotel The Surawongse Reviews: Everything Guests Say

Bangkok Marriott Hotel The Surawongse ReviewsWhat Guests Say About Bangkok Marriott Hotel The SurawongseEverything Guests Say About Bangkok Marriott Hotel The SurawongseBangkok Marriott Hotel The Surawongse Guest Feedback
Bangkok Marriott Hotel The Surawongse 📍 262 Surawong road Si Phraya, Bang Rak, Bangkok, Thailand 5 Star Hotels in Bangkok Rating: ★ 9.8 2,472 total reviews 633 relevant reviews Book this hotel

We have 2,472 reviews of Bangkok Marriott Hotel The Surawongse in our analysis, including 633 with specific, relevant feedback. We’ve organised these guest comments by topic so you can see what people say about the accommodation, from rooms and breakfast to staff, location, and facilities.

For a more focused analysis, we excluded 1,839 reviews that offered little or no specific feedback about the accommodation.

Bangkok Marriott Hotel The Surawongse Zen Garden Entrance

307 relevant reviews

Reviews repeatedly praise the welcoming, professional staff, spacious and clean rooms, excellent breakfast, and standout pool and rooftop views; many guests say they would return. The elegant hotel is slightly off the beaten track. Some question its price or report declining upkeep, and elite-member benefits may be less flexible for Gold members; one guest reported an undisclosed booking cancellation after overbooking.

Ballroom Banqueting Hall Bangkok Marriott Hotel The Surawongse
Bedroom Beds Bangkok Marriott Surawongse City Views

Everything was really great, but if I am to nit-pick, then the food (specifically prawn & crab) ordered in room service could be prepared and taste better.

★ 8.0Solo Traveller

More generally, the hotel did not have a 5 star feel and was very noisy when we arrived with multiple functions going on.

★ 5.0Couple

There is really nothing to complain about in this hotel, it was the best stay for us during the whole trip.

★ 10.0Couple
Rooftop Lounge Bangkok Marina Views
Banquet Hall Bangkok Marriott Surawongse Dining

A wonderful choice for a hotel in the heart of Bangkok; I am extremely impressed by everything it offers.

★ 10.0Family with Children

I’ve been to Bangkok 10 times and stayed in 5-star hotels, and this was by far the worst.

★ 5.0Couple

Clean establishment, very pleasant pool, all comforts, attentive staff, and a varied and very complete breakfast buffet!

★ 10.0Couple
Lobby Bangkok Marriott Hotel The Surawongse Orchid Center Table
Dining Room Bangkok Marriott Hotel The Surawongse City View

The reception was very nice and all the staff were also very helpful and very nice.

★ 7.0Family with Children

We had a great experience and enjoyed all the amenities offered by the hotel.

★ 10.0Family

Although, Mr. Bank was an excellent host from the start who was very welcoming.

★ 4.0Extended Group
Room Bed Bangkok Marriott Surawongse City View
Room View City Bedside Table Window

My family and I absolutely loved our stay at the Bangkok Marriott Surawongse!

★ 10.0

One of the better hotels I have had the pleasure of staying at.

★ 10.0Family with Children

The hotel located in quiet area which is very convenient for families.

★ 10.0Family with Children
Restaurant Tableline Bench Seating City Views
Lounge Woman Table Mural Wall

The hotel, the staff and the breakfast are next level- 7 star!!

★ 10.0Solo Traveller

The hotel is good, although a bit tired from the renovation.

★ 8.0Family with Children

An absolute scam of tourists is happening here in this hotel.

★ 1.0Couple
Lobby Bangkok Marriott Hotel The Surawongse Lounge Skyline View
Room Living Area City View Sapphire Cushions

I can’t say enough great things about this Marriott property!!

★ 10.0Friends Getaway

A bit expensive for Thailand but the services are top-notch.

★ 10.0Family with Children

Wonderful hotel from which to experience the best of Bangkok

★ 9.0Couple
Outdoor Terrace Bangkok Marriott Hotel The Surawongse
Room King Bed City Views Bangkok Marriott The Surawongse

I regularly stay at the Marriot Surawongse for Business

★ 10.0Business

Smelt really nice as you walk into the lobby.

★ 10.0Couple

It's truly our home away from home in Bangkok.

★ 10.0Family with Children
Banquet Hall Bangkok Marriott The Surawongse Lit Dining Room
Four Poster Bed Bench City View

The hotel building is beautiful and layout is excellent.

★ 10.0

The hotel is very luxurious with beautiful furnishings.

★ 10.0Extended Group

The hotel is a 12 out of 10.

★ 10.0Couple
Bathroom Double Vanity Chandelier Bangkok Marriott Surawongse
Kitchen Dining Bangkok Marriott Surawongse Main Setup

A stay in Thailand never to be forgot.

★ 10.0Family with Children

A very pleasant one-week stay: the breakfast buffet is exceptional, the pool and its view from the 18th floor over the city and its buildings: it's very beautiful during the day and exceptional at night, the rooftop bar, the location, the restaurants, room service, the laundry, it’s simple: everything is perfect.

★ 9.0Family with Children

I stay 4 weeks more in Thailand and wanted to stay for 5 nights on the way back in Marriot again but in the way of this people work and treat the guests I will decide for another hotel.

★ 1.0Couple
Lounge Blue Walls City Views Bangkok Marriott Hotel The Surawongse
Banquet Hall Bangkok Marriott Hotel The Surawongse City Views

On returning back to the UK we found out after talking to Booking.com and following the trail it was the hotel that had cancelled our booking without telling us as they had over booked the rooms out..!

★ 1.0Extended Group

I had before of the booking the option to book a normal room but i decide to to choose a room for almost double price because of the view and the comfort of noise cancelation.

★ 1.0Couple

I did not appreciate that at the end of my reservation I was asked to check out and leave the hotel; I would have liked to spend my whole life in this hotel :)

★ 10.0Solo Traveller
Bedroom Bangkok Marriott The Surawongse Sitting Area
Breakfast Table Bread Menu Hotel Bangkok Marriott The Surawongse Amenities

415 relevant reviews

Guests repeatedly praise the staff as friendly, attentive, professional, and quick to help across check-in, the lounge, restaurants, concierge, and luggage service. Several reviewers name team members for thoughtful, personalized care, including help with children and transportation. One loyalty-related request for lounge access was met with paid upgrade options, which felt transactional and disappointing.

Suite Living Room City Viewsbangkok Marriott The Surawongse
Conference Room Bangkok Marriott Hotel The Surawongse Projector Screen

The staffs were fantastic, courteous and anticipated all of our needs (helping us get tickets for boxing and cabaret ticket, checking in and out quickly with smiles and resolving our questions efficiently, great porters helping us with luggage’s and getting change without us ever asking).

★ 10.0Family

The team at the Bangkok Marriott Hotel The Surawongse truly knows how to deliver world-class hospitality, and it was made even more memorable thanks to three extraordinary individuals: Kyo, Ball, and Latif.

★ 10.0Couples

The staff in the front desk, the lady who works the elevator, the people who clean my room to Surassada Makasup… you and your staff are amazing.

★ 10.0Friends Getaway
Gym Bangkok Marriott Surawongse Treadmills Windows
Dining Hall Buffet Counter Bangkok Marrriott The Surawongse

But the all staff from the bellboys, front desk, housekeeping, spa masseuse, etc were excellent - friendly, helpful & took great pride in their work.

★ 9.0Family with Children

A special mention to Fahsai, who was outstanding during our departure and consistently ensured that everything was taken care of throughout our stay.

★ 10.0Couples

Sincere thanks again to Mr Tae and the other lovely lady who let me check in anyway, until I got my wallet

★ 10.0Family with Children
Bathroom Marble Sink Bathtub City Views
Lounge Conversation Floor To Ceiling Windows Bangkok Marriott Hotel The

While I understand policies are in place and benefits are tied to status, the response felt quite transactional and disappointing.

★ 4.0Couples

An absolute credit to the hotel and he saved the trip for me and saved me a lot of trouble

★ 10.0Family with Children

They treated us like we are royalty made us feel like we were home and important to them.

★ 10.0Family
Rooftop Terrace Cocktails City Skyline Bangkok Marriott Hotel The Surawongse
Ballroom Banquet Hall Chandeliers Blooming Centerpieces

I must also express my heartfelt thanks to Khun Amarin, the Chief Concierge, whose hospitality was absolutely top-notch.

★ 10.0Friends Getaway

Kwang, Pair, DeeDee, and the rest of the team are who make the elite lounge experience great.

★ 10.0Solo Travel

Early morning when Im about to check out, I’ve met one of the staff name Fahsai.

★ 10.0Solo Travel
Room Lounge Bangkok Marriott Surawongse City Views
Conference Room Bangkok Martin Surawongse City Views

Staff at reception were not very helpful when I needed explanation of vat and government tax

★ 6.0Solo Traveller

She responds saying 'this is it, you take it if you want.' Not at all welcoming.

★ 4.0Extended Group

I was greeted with such warmth and friendliness that made me feel instantly at home.

★ 10.0Friends Getaway
Rooftop Pool City Views Bangkok Marriott Hotel The Surawongse
Buffet Kitchen Area Bangkok Marriott Hotel The Surawongse

We celebrated our honeymoon at the hotel and they prepared a beautiful room for us

★ 10.0Couple

Thank 'Fahsai' and everyone else for being so kind and thoughtful during our stay.

★ 10.0Family

The staff is incredibly welcoming and did everything to ensure you enjoyed your stay.

★ 10.0Family with Children
Hotel Bangkok Marriott Surawongse Bedroom City Views
Lobby Bangkok Marriott The Surawongse Round Table Lounge

Throughout my entire stay, the team consistently ensured that everything met my satisfaction.

★ 8.0Business

Staff always great Door / Bellboys some of the best, FOH always helpful.

★ 9.0Couple

We were truly impressed by their prompt response, professionalism, and genuine care.

★ 10.0Family
Lobby Bangkok Marriott Hotel The Surawongse Marble Desk Altar Illuminated
Room Beddusk City Views

He always greeted us with a big smile and had great recommendations.

★ 10.0Couples

The guys on the door always helping and giving information was awesome

★ 9.0Couple

Food shift manager, Jay and staff were always ready to assist.

★ 10.0Family
Courtyard Bangkok Marriott Hotel The Surawongse Green Garden Views
City View Bangkok Marrriott Surawongse Skyscrapers Note Ensure Filename Uses

Especially the tourists recommendation and patient explanation to all of us.

★ 10.0Friends Getaway

I requested new towels from the hotel, but the room phone was not connecting. I went straight to the front desk to ask, and they said they would bring them. After taking a shower and waiting for 20 minutes, they still hadn't delivered. I went back to the front desk again, and after another 10 minutes, they still hadn't arrived. On my third trip down, I directly told them I could get it myself and didn't want to wait any longer, which prompted them to quickly call another staff member to bring them to me.

★ 3.0Couple

Huge shout out to the staff, every single person we came into contact with was excellent - I really appreciated the small touches like, fresh coconuts, finding us 'long pants' to wear so we could visit temples and negotiating with the tuk-tuk and taxi drivers to get us the best rates.

★ 9.0Couple
Lobby Bangkok Marriott Hotel The Surawongse Glass Walls Warm Lighting
Bedroom Bangkok Marriott Hotel The Surawongse City Views

Staff, exceptional breakfast, great room, fabulous beds and amenities, superb infinity pool, great location to visit west bangkok and historical temples (Wat Pho, Wat Arun...), 15min walk to boat bus to enjoy Chao praya, loads of restaurants choice around (sushi, ramen, korean bbq and of course thai food).

★ 10.0Family with Children

In the end, I filed a complaint with the hotel manager, but the situation remained the same. For your information, there are no cameras in the corridors between the rooms, and this is unsafe because you cannot prove who entered the room.

★ 2.0Family with Children

After I speak several times with the reception they offered me a new room after 5 hours they bring us in a room with exactly the same non existing view with opportunity to choose a room in the night with a view…

★ 1.0Couple
Play Room Kids Activity Inside Bangkok Marrriott Hotel The Surawongse
Bathroom Bangkok Marriott Surawongse Marble Vanity Glass Shower

352 relevant reviews

Guests repeatedly praised the spacious, clean, comfortable rooms, especially family suites with full kitchens, washer-dryers, ample storage, and city views. Comfortable beds, excellent showers, and effective housekeeping were common positives. Some furnishings were described as dated or worn; connecting-room noise, bathroom drain smells, cleaning defects, and difficult-to-regulate air conditioning were also reported.

Conference Hall Bangkok Marriott Surawongse Long Hallway
Hotel Bangkok Marriott Surawongse Bedroom City Views 1

When booking the hotel, we requested a room with a nice view because we were celebrating a birthday and our engagement anniversary, but they gave us a room with two separate beds and a view of a slum.

★ 5.0Couple

The air conditioner worked a bit oddly; it froze us, we set the temperature higher, it shows 26, but after a while it goes down to 23.

★ 9.0Couple

There was a connecting door in the room that always creaked and opened; we were able to fix this with a piece of paper.

★ 8.0Couple
Deluxe Suite Kitchen Island Living Area Bangkok Surawongse
Rooftop Lounge City Views Bangkok Marriott Surawongse

I had to go down the next day and remind them then had to go down the next day again!!

★ 9.0Solo Traveller

Compared with Hilton, given the same room size, the layout is better to give it a sense of spaciousness.

★ 10.0Couple

Our room had a washer, table for six, sink, dishes, and simply good value for the money.

★ 10.0Family
Balcony Vase Table Greenery Buffet Bangkok Marriott The Surawongse
Conference Room Bangkok Marriott Hotel The Surawongse Presentation Screen

The room was perfect for a longer stay, and I especially loved having a full kitchen.

★ 10.0Family

A wonderful and clean room with a huge king-size double bed and breathtaking views of Bangkok.

★ 9.0Solo Traveller

Size of the room, the view, the pool, the beds, staff - above all expectations.

★ 10.0Family with Children
Room Bangkok Marriott Hotel The Surawongse Beddesk Cityview
Room Livingarea Suite Table Kitchen Views

We were upgraded, we had a magnificent suite with a beautiful view of Bangkok.

★ 9.0Extended Group

So I waited at reception and someone came up and sorted it out.

★ 9.0Solo Traveller

The rooms are very clean and well maintained, and they are nicely decorated.

★ 10.0
Lobby Bangkok Marriott Hotel The Surawongse Large Windows
Staff Entry Doorway Bangkok Marriott Hotel The Surawongse

Good Marriott with comfortable, clean rooms, we were in the Residential Suite.

★ 8.0Family with Children

Comfort was excellent, in terms of sleeping, facilities, climate control, bathrooms, etc.

★ 9.0Family with Children

Rooms in need of renovation, extremely high prices at the bar.

★ 5.0Couple
Lobby Bangkok Marriott The Surawongse Bar Area Entrance Views
Gym Treadmills City Views Bangkok Marriott Hotel The Surawongse

Wonderful rooms and maids do an amazing jobs cleaning the room.

★ 10.0Solo Traveller

Hotel rooms are clean, beds are comfortable and overall nice.

★ 9.0Solo Traveller

We had the two bedroom suite which was very spacious.

★ 10.0Extended Group
Living Room Bangkok Marriott Hotel The Surawongse Tv Wall
Outdoor Terrace Table Arrangement Bangkok City Views

Beautiful apartments with a spectacular view from the higher floors.

★ 9.0Couple

We were able to move to the 22nd floor

★ 6.0Family with Children

For one, the shower water suddenly became not hot.

★ 10.0Couple
Living Room Bangkok Marriott Surawongse City Views
Room Bangkok Marriott The Surawongse Dining Area City View

We stayed in a lovely and spacious family room.

★ 10.0Family with Young Children

Great hotel and large rooms with excellent amenities.

★ 8.0Extended Group

There are some problems with the room equipment.

★ 10.0Couple
Bathroom Roundmirror City Views
Banquet Room Bangkok Marriott Hotel The Surawongse Dining Table

The bed and linens were neat and comfortable.

★ 10.0Extended Group

The very main reasons that I had chosen this hotel was for 1) The room size, layout, design, colour scheme and the minimalist style which suits my taste, 2) the twin room that came with double beds 3) and the flooring that was not carpeted (except for the piece underneath the bed.)

★ 9.0Family with Children

One of the most important preferences of my booking was Noise Canceled room but also this was not provided the room was connected with a wood door like for an wardrobe with the neighbor room so I could hear EVERY NOISE OF THE NEIGHBOURS!!!! and they the same at me…

★ 1.0Couple
Buffet Fruit Display Marble Counter Bangkok Marriott Hotel The Surawongse
Lobby Bangkok Marriott Hotel The Surawongse Marble Desk Warm Lighting

I booked a suite with 2 bedrooms, one with a double bed and the other with 2 single beds because there are no 2 double beds, I asked to join them but they refused (which is something that's done in any hotel in Bangkok except apparently theirs)

★ 5.0Extended Group

Lastly, the door chain lock fell off by itself, that my girlfriend almost stepped upon the sharp screw, and it seemed to be poorly fixed in place by two screws, which made one doubt it's capable of preventing someone from entering the room.

★ 10.0Couple

After I speak several times with the reception they offered me a new room after 5 hours they bring us in a room with exactly the same non existing view with opportunity to choose a room in the night with a view…

★ 1.0Couple
Dining Room Bangkok Marriott Hotel The Surawongse Balcony View
Terrace Bar City Views

306 relevant reviews

Breakfast is repeatedly praised for its exceptional size, variety, and quality, with Thai and international dishes, fresh fruit, healthy choices, and standout items such as mango sticky rice and a noodle bar. Guests often call it among their best hotel breakfasts. Occasional drawbacks include a wait for a table, a requested vegetarian dish being unavailable, and one guest finding it disappointing.

Room Bedsidewall Patterned
Lobby Bench Decorative Sculptures City Views

There was so much food, some of it you didn't know or didn't know how to prepare (!) that you spent 10-15 minutes just going around the buffet and thinking about what to eat (and how to eat it!).

★ 9.0Family with Young Children

We wanted a box for the morning, but the options were quite restricted: only a banana and an apple as fruits, with the choice between orange juice or apple juice.

★ 10.0Family with Children

I lowered the rating because when we asked to take a croissant for the child before leaving during the paid breakfast, we were categorically prohibited from taking anything with us.

★ 6.0Family with Children
Bar Counter Drink Preparation Bangkok Marriott Surawongse
Banquet Room Boutique Dining Table City Views

There is a very large buffet with a lot of choices, but the quality is not up to par for a hotel of this standard.

★ 8.0Couple

Maybe the breakfast hours could be extended to 11 am; when on vacation, one can easily get a bit stressed about it.

★ 8.0Couple

Reserve a good time to take a breakfast which includes a big variety of all kinds of food and drinks.

★ 10.0Partner
Restaurant Bangkok Marriott Hotel The Surawongse Central Island Illuminated
Banquet Hall Greenery Indoor Courtyard Bangkok Marriott Hotel The Surawongse

Breakfast - a lot of Indian food (I think it's Indian) and very cold in the breakfast restaurant.

★ 10.0Family with Children

We have been to many hotels in Bangkok but Marriott Surowonse by far provides the best breakfast.

★ 9.0Couple

The breakfast has great selection and tables are far from each other makes it feel private.

★ 9.0Family with Children
Conference Room Bangkok Marriott Hotel The Surawongse Rooms Setup
Rooftop Infinity Pool City Views Bangkok Marriott Hotel The Surawongse

The buffet breakfast was one of the best we’ve ever had, anywhere in the world.

★ 9.0Couple

The breakfast is the highlight, good selection of food to fulfill all different countries.

★ 10.0Couple

It's really incomparable to anything else if you've only stayed in European hotels.

★ 10.0Couple
Dining Area Bangkok Mariott Mural Art
Bathroom Bathtub Bangkok Marriott Surawongse Glass Partition

Breakfast buffet was pretty large and had a lot of healthy options.

★ 10.0Family

More catered to Chinese guests. Nevertheless, the price is a bit high.

★ 9.0Couple

One of the most diverse breakfast buffets I have ever experienced.

★ 8.0Family with Children
Rooftop Dining Bangkok Skyline Views
Dining Room Bangkok Marriott Surawongse City Views

The buffet breakfast has all you are looking for and more.

★ 9.0Family with Children

The breakfast was so good with great variety of choice.

★ 10.0Couple

Still enough options not to get boating for a year.

★ 10.0Couple
Conference Hall Bangkok Marittt Hotel Surawongse Screens
Dining Room Bangkok Marriott Hotel The Surawongse Restaurant Windowed Doors

Breakfast was outstanding with a wide variety of options.

★ 10.0Family

Very good breakfasts with professional service. Everything is fresh.

★ 9.0Family with Children

Breakfast was remarkable. The choice of options was endless.

★ 10.0Family with Children
Rooftop Pool City Skyline Cabana Beds Bathing Sunrise
Suite Kitchen Conversation Bangkok Marriott Hotel The Surawongse

The breakfast is very diverse and absolutely delicious🙏🏼

★ 9.0Couple

Very good breakfast buffet with a wide selection.

★ 8.0Couple

The breakfast and dining choices were outstanding.

★ 10.0Family with Children
Premier Luxury Bathtub City Views
Room Two Beds City Views Bangkok Marriott Hotel The Surawongse

A big congratulations to the whole team.

★ 10.0Family with Children

The gym facilities and breakfast were fantastic.

★ 10.0Couple

Highlight for me was the Breakfast Buffet.

★ 10.0Solo Traveller
Room Living Dining Table Sofa Jpg
Bedroom Beds Spa Room Surawongse

Breakfast was great, never seen like it

★ 9.0Couple

The best hotel breakfast I’ve ever had!

★ 10.0Couple

The breakfast is phenomenal as well.

★ 10.0Family with Children
Bathroom Bathtub Bangkok Marriott Hotel The Surawongse
Room Living Area Boutique Lounge Photos

285 relevant reviews

The rooftop infinity pool is a standout, repeatedly praised for sweeping Bangkok skyline views, especially at night, and as a relaxing place with loungers, towel service, and a pool bar. Some guests found it small or too busy; others reported cold water, dirty glass or debris, dated changing rooms, slow or disappointing pool food, and high bar prices.

Rooftop Yoga Bangkok Marriott Hotel The Surawongse City Skyline
Banquet Room Bangkok Marriott The Surawongse Presentation

When we checked out we were told we could still spend our time in the pool before we left for the airport - but once we got up to the pool we were questioned three times by separate members of staff about which room we were staying in, almost in an accusatory tone.

★ 7.0Couple

The pool area is very poorly designed by the architect: If the pool has to be built facing north, I would choose a flexible roof to reduce shade and also remove the southern side wall to let in more sunlight.

★ 8.0Solo Traveller

Of course, it's an infinity pool! Super view and no protective walls. It's not very big, but the view is amazing, overlooking the nearest skyscrapers. Sun loungers on the ground and in the water. Bar.

★ 9.0Family with Children
Hotel Reception Dark Wall Art Long Desk Sofa With Lounge
Bangkok Marriott Hotel The Surawongse City Views

The pool and its view from the 18th floor over the city and its buildings: it's very beautiful during the day and exceptional at night.

★ 9.0Family with Children

One could relax well at the pool if it weren't for the numerous influencers posing for hours for the perfect photo.

★ 8.0Couple

The quality of the room, the excellent breakfast, the magnificent pool with a very beautiful view of the buildings.

★ 8.0Couple
Lobby Bangkok Marriott Surawongse Amenities City Views
Rooftop Terrace Woman Dress City Views

We could look directly down at the rooftop pool on the 18th floor, it was a dream!

★ 10.0Couple

... and the pool was wonderful, especially early in the morning when it was all mine!

★ 10.0Couple

Fantastic pool (only the water could be heated or a bit warmer) and rooftop.

★ 9.0Family with Children
Restaurant Bangkok Marriott Hotel The Surawongse Wooden Counter Lanterns
Bangkok Marriott Hotel The Surawongse Zen Garden Entrance

The pool is one of the better ones I've experienced in Bangkok hotels.

★ 10.0

Rooftop bar and pool on the 18th are also in great condition

★ 10.0Extended Group

The view of the pool is one of the best in Bangkok.

★ 10.0Couple
Ballroom Banqueting Hall Bangkok Marriott Hotel The Surawongse
Bedroom Beds Bangkok Marriott Surawongse City Views

But I was able to enjoy the room and the pool.

★ 10.0Solo Traveller

Pool is amazing with view from the top of the building.

★ 10.0Couple

The Infinity edge pool was especially popular with the kids.

★ 10.0Family with Children
Rooftop Lounge Bangkok Marina Views
Banquet Hall Bangkok Marriott Surawongse Dining

We often used the pool with this view as well.

★ 9.0Couple

The pool has a very beautiful view in the evening

★ 10.0Couple

The hotel was clean and had a great pool area.

★ 8.0Couple
Lobby Bangkok Marriott Hotel The Surawongse Orchid Center Table
Dining Room Bangkok Marriott Hotel The Surawongse City View

The Infinity pool has unbelievable views of the city.

★ 10.0Couples

Nice pool with a beautiful view over the city.

★ 10.0Couple

Too many kids in the beautiful serene pool !

★ 8.0Family
Room Bed Bangkok Marriott Surawongse City View
Room View City Bedside Table Window

The pool is nice with a stunning view!

★ 5.0Extended Group

Outstanding city views from pool and rooftop restaurant.

★ 10.0

Beautiful infinity pool with such amazing view

★ 10.0Friends
Restaurant Tableline Bench Seating City Views
Lounge Woman Table Mural Wall

The infinity pool was also very nice.

★ 8.0Couple

Loved the pool on the 18th floor.

★ 8.0Couple

Pool experience and spa were delightful.

★ 10.0Business
Lobby Bangkok Marriott Hotel The Surawongse Lounge Skyline View
Room Living Area City View Sapphire Cushions

The decking is broken and tired.

★ 8.0Family with Children

Excellent hotel with an exceptional pool

★ 8.0Couple

The amazing swimming pool 😻

★ 10.0Couple
Outdoor Terrace Bangkok Marriott Hotel The Surawongse
Room King Bed City Views Bangkok Marriott The Surawongse

227 relevant reviews

Guests praise the local street food, convenience stores, markets and walkable neighborhood, and some find the hotel a practical base for exploring. However, it is not close to BTS/MRT stations or many major sights, and getting around can mean relying on taxis or Grab; traffic is a recurring frustration, especially at peak times.

Banquet Hall Bangkok Marriott The Surawongse Lit Dining Room
Four Poster Bed Bench City View

Great location to visit west bangkok and historical temples (Wat Pho, Wat Arun...), 15min walk to boat bus to enjoy Chao praya, loads of restaurants choice around (sushi, ramen, korean bbq and of course thai food).

★ 10.0Family with Children

The location of the hotel is very good too, about 30-40 minutes from the airport (outside of peak traffic hours) and 15 minutes by tuk-tuk or taxi from the MBK shopping center and some temples.

★ 8.0Couple

Area is a bit outside city center so keep that in mind - you'll likely end up using GRAB and public transport, but they also offer shuttle from hotel to nearest BTS station.

★ 8.0
Bathroom Double Vanity Chandelier Bangkok Marriott Surawongse
Kitchen Dining Bangkok Marriott Surawongse Main Setup

Since it was a travel destination, I mainly took taxis, so I didn't find it very inconvenient, and I liked that I could walk a lot while using public transportation.

★ 10.0Family with Children

We ended up loving the location as it is an easy 10 min drive to everywhere (river, Siam Malls, IconSiam, downtown temples, etc.) and you avoid the congestion around Siam.

★ 10.0

It is conveniently located for exploring the city both on foot and by public transport (both the subway and the boat dock can be reached in about 15 minutes)

★ 10.0Couple
Lounge Blue Walls City Views Bangkok Marriott Hotel The Surawongse
Banquet Hall Bangkok Marriott Hotel The Surawongse City Views

We wanted to get away from the Sukhumvit corridor for our most recent trip to Bangkok and we chose the Marriott Surawongse based on its excellent reviews.

★ 10.0Couples

Perfect spot for the start of our honeymoon in terms of location and having an urban oasis to retreat to and escape the heat!

★ 9.0Couple

Was very worried about the location when booking as there is very little around within walking distance and is a bit isolated.

★ 10.0
Bedroom Bangkok Marriott The Surawongse Sitting Area
Breakfast Table Bread Menu Hotel Bangkok Marriott The Surawongse Amenities

It faces a one-way street with chronic traffic jams, and it took longer than expected even when calling a nearby Grab.

★ 8.0Extended Group

It's a bit far from the center, but with local inexpensive taxis and tuk-tuk drivers, it's really not a problem.

★ 10.0Family with Children

Fortunately the Hotel has a good location, so I could quickly buy one at the next 7 Eleven Store.

★ 10.0Solo Traveller
Suite Living Room City Viewsbangkok Marriott The Surawongse
Conference Room Bangkok Marriott Hotel The Surawongse Projector Screen

The location is good but it gets very busy if you want to get a ride or taxi.

★ 10.0Family with Children

The location is relatively close to Icon Siam, and since it's a Marriott, the facilities were naturally good.

★ 9.0Family with Children

You can reach the riverbanks and the start of the Chinatown district by foot in 15 minutes.

★ 10.0Family with Children
Gym Bangkok Marriott Surawongse Treadmills Windows
Dining Hall Buffet Counter Bangkok Marrriott The Surawongse

The location is not optimal, but there is a free shuttle service to the BTS station

★ 9.0Couple

In fact, hotels in busy areas like Siam end up needing to rely on public transportation,

★ 10.0Extended Group

The location was also a great positive point, practical and convenient for enjoying the area.

★ 10.0Couple
Bathroom Marble Sink Bathtub City Views
Lounge Conversation Floor To Ceiling Windows Bangkok Marriott Hotel The

The location is much better than the area near the Anantara, St. Regis, and Kimpton.

★ 10.0Couple

Good location - close to many main attractions, next to JTC, 40min do BKK.

★ 9.0Couple

The trouble is that you generally spend a lot of time battling traffic.

★ 10.0Friends Getaway
Rooftop Terrace Cocktails City Skyline Bangkok Marriott Hotel The Surawongse
Ballroom Banquet Hall Chandeliers Blooming Centerpieces

However, some of the famous temples are a bit far from the hotel.

★ 10.0Couple

Convenient for exploring local areas but quite far from the big sights.

★ 10.0Couples

Still, it's totally fine to get around using Grab or a taxi.

★ 10.0Extended Group
Room Lounge Bangkok Marriott Surawongse City Views
Conference Room Bangkok Martin Surawongse City Views

The location of the hotel was quite far from the metro/train.

★ 9.0Couple

Location - seemingly in the center, but there's nothing nearby.

★ 9.0Family with Children

Perfect and serene location in a very busy city.

★ 10.0Family with Children
Rooftop Pool City Views Bangkok Marriott Hotel The Surawongse
Buffet Kitchen Area Bangkok Marriott Hotel The Surawongse

Great hotel with a good location to many attractions

★ 10.0Couple

The location is good but not the perfect one.

★ 10.0Extended Group

Traffic from and to the hotel was terrible

★ 7.0Extended Group
Hotel Bangkok Marriott Surawongse Bedroom City Views
Lobby Bangkok Marriott The Surawongse Round Table Lounge

146 relevant reviews

Guests frequently praise the clean, well-maintained facilities, especially the infinity pool and rooftop bar with panoramic Bangkok views, as well as the Executive/M Club Lounge’s food and drinks. Some report slow elevators or overnight maintenance, worn corridor carpets, and expensive laundry or rooftop drinks; poolside orders can also take a long time.

Lobby Bangkok Marriott Hotel The Surawongse Marble Desk Altar Illuminated
Room Beddusk City Views

There are many problems at the hotel, including sudden power outages and the security phone does not work, or there is no emergency phone on the floors for notifications, we needed to go down to the lobby to report the issue.

★ 5.0Solo Traveller

And a rooftop on the 32nd floor offering an incredible panoramic view of Bangkok, perfect at sunset for sipping a cocktail (500 baht per cocktail on average, which is two to three times cheaper than at other rooftops in Bangkok).

★ 9.0Couple

While ordering extra water everything was coming on delay like water in room and I would expect mini bar to be filled when a guest arrive in a hotel only that was disappointment.

★ 10.0Group
Courtyard Bangkok Marriott Hotel The Surawongse Green Garden Views
City View Bangkok Marrriott Surawongse Skyscrapers Note Ensure Filename Uses

The floor-to-ceiling windows offer an amazing view of Bangkok, and it was the perfect place to sit back, enjoy the food and drinks, and take in the city skyline.

★ 10.0Couples

They even have a safe at reception where you could possibly leave all the valuables safe and go out in the wild bangkok to enjoy carefree.

★ 10.0Couple

Access to the M-Lounge (31st floor) was granted to me through the booked category. The lounge was great. Comfortable, quiet, the staff was nice and attentive.

★ 9.0Solo Traveller
Lobby Bangkok Marriott Hotel The Surawongse Glass Walls Warm Lighting
Bedroom Bangkok Marriott Hotel The Surawongse City Views

It took them 1 hour to make a juice and bowl of fruits while the pool capacity is not so high even at rush hours

★ 6.0Solo Traveller

Minor irritants such as the towels provided could have been more, one additional chair in the room was needed, constant cistern leakage that wasn't fixed.

★ 9.0Family with Children

Price of hotel was bit expensive plus price of food was really expensive too like we order a two soup and pasta cost us AUD$60.

★ 10.0Group
Play Room Kids Activity Inside Bangkok Marrriott Hotel The Surawongse
Bathroom Bangkok Marriott Surawongse Marble Vanity Glass Shower

While the hotel is excellent overall, some areas would benefit from an update—the corridor carpets and doors appear scratched and worn.

★ 7.0Family with Children

There was also a very nice floral scent in the lobby, which my mother and I really appreciated.

★ 10.0Family with Children

A little bit expensive for what you get, specifically the drinks you buy at the pool....

★ 8.0Extended Group
Conference Hall Bangkok Marriott Surawongse Long Hallway
Hotel Bangkok Marriott Surawongse Bedroom City Views 1

The air conditioning in the common areas is very strong and you feel cold.

★ 10.0Couple

Equipment (washing machine and kitchenette with dishes) quite complete, useful for long stays.

★ 9.0Couple

The design, comfort and usability of the rooms and facilities are first class!

★ 10.0Couple
Deluxe Suite Kitchen Island Living Area Bangkok Surawongse
Rooftop Lounge City Views Bangkok Marriott Surawongse

Rooftop bar with great views is worth visiting despite of pricy drinks.

★ 9.0Couple

But that is nothing compared to how good the rest was!

★ 10.0Extended Group

Rooftop terrace with cocktail bar and DJ with sunset was awesome.

★ 9.0Couple
Balcony Vase Table Greenery Buffet Bangkok Marriott The Surawongse
Conference Room Bangkok Marriott Hotel The Surawongse Presentation Screen

The roof top bar is probably the best in BKK.

★ 10.0Friends Getaway

The rooftop bar is really cool with some great views!

★ 9.0Couple

3 restaurants with good cuisine. The buffet was excellent.

★ 9.0Couple
Room Bangkok Marriott Hotel The Surawongse Beddesk Cityview
Room Livingarea Suite Table Kitchen Views

This was completely different clean level vs all hotel.

★ 9.0Couple

Rooftop bar on the 32nd floor. Nice ambiance.

★ 9.0Couple

Food & leisure (pool - gym - bar)

★ 10.0Couple
Lobby Bangkok Marriott Hotel The Surawongse Large Windows
Staff Entry Doorway Bangkok Marriott Hotel The Surawongse

Very comfortable hotel with all the necessary amenities.

★ 10.0Couple

The towels by the pool were torn.

★ 8.0Extended Group

View from the rooftop terrace is breathtaking

★ 10.0Couple
Lobby Bangkok Marriott The Surawongse Bar Area Entrance Views
Gym Treadmills City Views Bangkok Marriott Hotel The Surawongse

The amenities (spa, pool, restaurants, workspaces).

★ 10.0Solo Traveller

Beautiful rooftop bar at the hotel.

★ 10.0Couple

Incredible rooftop bar with breathtaking views!

★ 10.0Couple
Living Room Bangkok Marriott Hotel The Surawongse Tv Wall
Outdoor Terrace Table Arrangement Bangkok City Views

113 relevant reviews

Yao’s rooftop bar and restaurant are standout draws for Bangkok views, atmosphere, drinks, and often excellent food. Guests also praise the varied Asian and Western choices and breakfast. Dining is not uniformly strong: some found the Chinese restaurant or Praya Kitchen disappointing, hotel food and drinks expensive, and dietary safeguards inadequate, including uncertainty about halal food and shrimp exposure in many dishes.

Living Room Bangkok Marriott Surawongse City Views
Room Bangkok Marriott The Surawongse Dining Area City View

My only potential 'downer' was the restaurant; the quality of the food vs. the price... didn't work in right favour for me... I would not gush about visiting the restaurant on your stay.

★ 9.0Couple

Thank you excellent service from Khun Tu (Restaurant Manager) since I stepped up at the restaurant, she recommended food individually all buffet line that how to order seafood and meat section.

★ 10.0Family

The atmosphere, music, drinks, and animations at the Yao Rooftop Bar were all very well done — this place truly deserves to be more widely known and more highly awarded.

★ 10.0Business
Bathroom Roundmirror City Views
Banquet Room Bangkok Marriott Hotel The Surawongse Dining Table

Considering how much you’re paying - especially in Bangkok where you know for a fact you can eat for a fraction of this price - it needs to be better.

★ 8.0Couple

But what was amazing was the quality of the food - it is rare that almost everything from the kitchen was delicious, fresh, and reasonable value for a hotel.

★ 10.0Couple

The meal at the Chinese restaurant was a disaster: with the noise from the room next to our table (at the back left of the entrance).

★ 7.0Couple
Buffet Fruit Display Marble Counter Bangkok Marriott Hotel The Surawongse
Lobby Bangkok Marriott Hotel The Surawongse Marble Desk Warm Lighting

It's a pity to announce that the restaurant services close at 10:00 PM, while orders placed after 9:30 PM are no longer accepted at both restaurants.

★ 8.0Family with Children

Rooftop is only open from 5:00 PM and it's a Chinese restaurant - which means it can only be used very limitedly by hotel guests.

★ 8.0Couple

For me, the only thing I didn't like was the open wardrobe in the room, it gave the feeling of disorder since everything was exposed.

★ 9.0Couple
Dining Room Bangkok Marriott Hotel The Surawongse Balcony View
Terrace Bar City Views

Every evening they prepared delicious mocktails for our family and served some of the best authentic Thai vegan food we had during our trip.

★ 10.0Family

The noise from chairs being dragged on the floor, the handling of dishes for setting up the two large tables in front of us.

★ 7.0Couple

The salad ordered at the pool restaurant (an entirely overcooked crab, but unappetizing) was inedible, this has never happened to us to this extent.

★ 7.0Couple
Room Bedsidewall Patterned
Lobby Bench Decorative Sculptures City Views

The rooftop restaurant is fantastic if you like Dim Sum and is a nice, quiet break from the hustle and bustle of Bangkok.

★ 10.0Couple

We ordered room service for dinner, as there were no free tables in the hotel restaurants at 8:30 PM.

★ 1.0Family with Children

Roof top bar is a bonus, the decoration of the bar is nice with some Asian style...beautiful.

★ 10.0Couple
Bar Counter Drink Preparation Bangkok Marriott Surawongse
Banquet Room Boutique Dining Table City Views

Took ages to take our order, everything came out far too fast and it was cold.

★ 8.0Couple

The food at the restaurants is top notch and varied with very helpful servers.

★ 10.0Couples

Their Khao Soi, a Northern Thai specialty, was incredibly rich, flavorful, and memorable.

★ 10.0Family
Restaurant Bangkok Marriott Hotel The Surawongse Central Island Illuminated
Banquet Hall Greenery Indoor Courtyard Bangkok Marriott Hotel The Surawongse

It is in walking distance to a few highly ranked food eateries.

★ 10.0Couples

We didn't use the hotel restaurant or bar but both looked fabulous.

★ 10.0Family with Children

The people carrying dirty towels, and then there's the restroom trash!

★ 7.0Couple
Conference Room Bangkok Marriott Hotel The Surawongse Rooms Setup
Rooftop Infinity Pool City Views Bangkok Marriott Hotel The Surawongse

Rooftop bar was amazing as was the food at the restaurant.

★ 10.0Family with Children

Cost of food and drink in hotel higher than expected.

★ 10.0Family with Children

The choice of food in the Chinese restaurant was poor.

★ 6.0Couple
Dining Area Bangkok Mariott Mural Art
Bathroom Bathtub Bangkok Marriott Surawongse Glass Partition

The in-room dinning food options were limited and not great.

★ 4.0Family

The restaurant at the top floor was 5/10 though,

★ 10.0Couple

In the morning, the child had a stomach ache.

★ 1.0Family with Children
Rooftop Dining Bangkok Skyline Views
Dining Room Bangkok Marriott Surawongse City Views

Don’t miss after-dinner cocktails on the Yao roof terrace!

★ 9.0Couple

The food is very good and very delicious.

★ 10.0Family

View is exceptional however they made multiple mistakes.

★ 8.0Couple
Conference Hall Bangkok Marittt Hotel Surawongse Screens
Dining Room Bangkok Marriott Hotel The Surawongse Restaurant Windowed Doors

Check-in / Check-out: What guests say

View Bangkok Marriott Hotel The Surawongse

46 relevant reviews

Check-in is often described as quick, smooth, and welcoming; guests also report room upgrades and occasional early check-in or late checkout. Problems include booked rooms being unavailable, extra charges for early arrival or service and taxes disclosed only at check-in, and deposits not promptly refunded or released.

Rooftop Pool City Skyline Cabana Beds Bathing Sunrise
Suite Kitchen Conversation Bangkok Marriott Hotel The Surawongse

Although this issue was sorted immediately via the use of a different card, we were made to feel rather uncomfortable by the check-in representative, whose friendly demeanour immediately disappeared when the first card declined, and remained that way even after the issue was solved.

★ 9.0Couple

It would have also been really helpful to get a sheet at check in with times and location for breakfast etc as it’s given verbally but by the time I needed to remember it I had to ring and ask again.

★ 9.0Solo Traveller

It was fixed but a bit disappointed I had to prove this twice and had to have my driver wait for me for my airport transfers in order to get this situation fixed, that should’ve been settled the first time.

★ 8.0
Premier Luxury Bathtub City Views
Room Two Beds City Views Bangkok Marriott Hotel The Surawongse

When we arrived for check-in, it turned out that the room we booked was somehow occupied. The receptionist transferred us to another room and only the next day did they move us to the room we had booked.

★ 8.0Family with Children

However, even though I arrived at 9 AM, they charged 390 riyals for 3 hours even though the room was ready and I informed the hotel of my arrival time and the booking in advance.

★ 7.0Extended Group

They charged me an additional amount even though I had informed the hotel and the booking about my arrival at 9 AM. They took about 390 riyals, or I could wait until 4 PM.

★ 7.0Extended Group
Room Living Dining Table Sofa Jpg
Bedroom Beds Spa Room Surawongse

We were initially promised a different price, we requested to stay a few more hours until our flight. In the end, we were charged three times the initial price without our prior knowledge…

★ 10.0Couple

Following a mistake in the booking, I had emailed to ask if it was possible to pay an extra fee for a room on a higher floor and I never received a response.

★ 8.0Couple

We arrived quite early on March 9 from Montreal, and the young lady at the reception kindly suggested we use the swimming pool area to take a shower and change clothes.

★ 10.0Couples
Bathroom Bathtub Bangkok Marriott Hotel The Surawongse
Room Living Area Boutique Lounge Photos

We had accidentally forgotten a suitcase at the hotel after checking out, and he immediately helped us and arranged for it to be sent to us by taxi without any delay.

★ 10.0Family with Children

Before our stay, we had requested a room upgrade, and we were pleasantly surprised that the team remembered our request and upgraded us to a suite when we arrived.

★ 10.0Couples

1. That we were informed during check-in that we had to pay an additional 10% service charge and 7% tax, which made the total booking an extra 100 euros!

★ 8.0Couple
Rooftop Yoga Bangkok Marriott Hotel The Surawongse City Skyline
Banquet Room Bangkok Marriott The Surawongse Presentation

When asked about the pillows, Housekeeping should inform guests that there is a choice of soft foam pillows or harder latex pillows instead of just providing more pillows.

★ 9.0Family with Children

I understand hotels have to be very careful about payments these days, but the reaction felt a little disproportionate considering the deposit was paid about 2 minutes later.

★ 9.0Couple

I had forgotten to notify my bank that I was travelling, so my credit card was automatically blocked when I tried to use it for the deposit.

★ 9.0Couple
Hotel Reception Dark Wall Art Long Desk Sofa With Lounge
Bangkok Marriott Hotel The Surawongse City Views

On check in I was informed that the hotel policy was that only one additional person aged 12+ is allowed complimentary use of the lounge.

★ 6.0Family

From the moment we checked in and the moment we entered our room we already know we are going to have such a great time.

★ 9.0Couple

In the accommodation, we were not refunded the deposit to our card after checking out, even though they said they had made the refund.

★ 1.0Family with Children
Lobby Bangkok Marriott Surawongse Amenities City Views
Rooftop Terrace Woman Dress City Views

But we were allowed to leave our belongings there for a day after checking out and take a nice shower in the evening.

★ 10.0Extended Group

We had to pay a service charge of 10% at checkout, which was not indicated at the time of booking.

★ 9.0Family with Children

Moreover, the hotel allowed us to check in early and check out late, to accommodate our arrival and departure times.

★ 10.0Family with Children
Restaurant Bangkok Marriott Hotel The Surawongse Wooden Counter Lanterns
Bangkok Marriott Hotel The Surawongse Zen Garden Entrance

If I were to nitpick, I think they were a bit pushy at check-in about us upgrading our room.

★ 10.0Couple

Our key card for the lift didn’t work a few times, we had to get it changed at reception.

★ 10.0Couple

Not ideal with this expensive room rate to only be able to check into the room at 6:30 PM.

★ 9.0Solo Traveller
Ballroom Banqueting Hall Bangkok Marriott Hotel The Surawongse
Bedroom Beds Bangkok Marriott Surawongse City Views

For the amount paid (half of the daily rate), the late check-out (7 PM) could have been later.

★ 10.0Family with Children

Paid for early check in but room wasn’t ready (they ended up refunding us)

★ 8.0Family with Children

From the moment I checked in, I was greeted with warm hospitality

★ 10.0Couple
Rooftop Lounge Bangkok Marina Views
Banquet Hall Bangkok Marriott Surawongse Dining

I think there was still availability since it was low season

★ 8.0Couple

Check in process is excellent - friendly and welcoming.

★ 10.0Family with Children

The entire check in/out process was super easy.

★ 10.0Couple
Lobby Bangkok Marriott Hotel The Surawongse Orchid Center Table
Dining Room Bangkok Marriott Hotel The Surawongse City View

31 relevant reviews

The hotel offers a shuttle to a nearby BTS station, but several guests say it runs only from the hotel, on a fixed schedule, and is too far to walk back. The location is not close to public transport, so guests often rely on Grab/Bolt or taxis; Bangkok traffic can make trips slow. The airport is about 30 minutes away.

Room Bed Bangkok Marriott Surawongse City View
Room View City Bedside Table Window

Free shuttle us provided to skytrain but not return and it’s too far to walk so might as well get your own transportation all the way back to hotel, not worth taking skytrain and then grabbing taxi.

★ 9.0Family with Children

The gentleman from the shuttle bus could not clearly communicate where he would drop us off; it was then not where we understood it would be…

★ 8.0Couple

The hotel offers a shuttle bus to a BTS station (Sala Daeng); however, the schedule is fixed once or twice an hour.

★ 10.0Family with Children
Restaurant Tableline Bench Seating City Views
Lounge Woman Table Mural Wall

He even went as far as arranging reliable and cost friendly transportation for my wife and I for our whole stay.

★ 10.0Couple

Even some taxis with grab will try to up the price that they have agreed to don’t do it.

★ 10.0Couples

Getting around would require you to rely on ride hailing platforms as it’s not close to the train.

★ 10.0Friends
Lobby Bangkok Marriott Hotel The Surawongse Lounge Skyline View
Room Living Area City View Sapphire Cushions

The hotel also provides a shuttle to the nearby BTS station, making it easy to get around.

★ 10.0Family

The shuttle service takes guests to the nearest railway station, but does not pick you up anymore.

★ 9.0Couple

Private drivers will take you to the airport for 800 baht, so I feel hustled by Marriott.

★ 10.0Family
Outdoor Terrace Bangkok Marriott Hotel The Surawongse
Room King Bed City Views Bangkok Marriott The Surawongse

During our stay, we also made use of the hotel’s shuttle service to the BTS station.

★ 10.0Couples

It was very helpful that they even helped us catch a taxi and negotiated for us!

★ 7.0Family with Children

WiFi was good 50 mbps which is fast enough for working, video calls, and streaming.

★ 10.0Couples
Banquet Hall Bangkok Marriott The Surawongse Lit Dining Room
Four Poster Bed Bench City View

Maybe a little remote but the concierge will get you a taxi in a dash.

★ 10.0Couple

We opted for the return private transfer to/from the airport which was efficient and comfortable.

★ 10.0Couple

We can arrive in touk touk or premium SUV, you ‘ll be treated equally.

★ 10.0Business
Bathroom Double Vanity Chandelier Bangkok Marriott Surawongse
Kitchen Dining Bangkok Marriott Surawongse Main Setup

The location is far from the malls, especially during peak traffic, making transportation difficult

★ 8.0Family with Children

Use grab like armor suggested or you will get ripped off with the price.

★ 10.0Couples

In the afternoon it is difficult to get a taxi due to the location.

★ 10.0Couple
Lounge Blue Walls City Views Bangkok Marriott Hotel The Surawongse
Banquet Hall Bangkok Marriott Hotel The Surawongse City Views

If hotel can arrange something to get a taxi then that will be great.

★ 10.0Solo Traveller

Marriott charged us 2,500 baht which is 5 times as much as a taxi.

★ 10.0Family

10 mins walk a ferry and about a 6-7 mins to a train.

★ 10.0Couples
Bedroom Bangkok Marriott The Surawongse Sitting Area
Breakfast Table Bread Menu Hotel Bangkok Marriott The Surawongse Amenities

- 30 minutes from the airport when there is not too much traffic

★ 10.0Solo Traveller

We could easily reach the main attractions with Grab and Tuk Tuk

★ 10.0Family with Children

The traffic in Bangkok is so fierce it takes so much time.

★ 10.0Family with Children
Suite Living Room City Viewsbangkok Marriott The Surawongse
Conference Room Bangkok Marriott Hotel The Surawongse Projector Screen

Everything was great except when we ordered transportation back to the airport.

★ 10.0Family

A bit far from public transport but you can walk there

★ 10.0Couple

The shuttle between the hotel and Lumpini Park is a plus.

★ 10.0Solo Traveller
Gym Bangkok Marriott Surawongse Treadmills Windows
Dining Hall Buffet Counter Bangkok Marrriott The Surawongse

You need to have an app to book a taxi.

★ 10.0Solo Traveller

We had no problems picking one up at the airport.

★ 10.0Family with Children

And taxis are really cheap so actually no problem.

★ 10.0Couple
Bathroom Marble Sink Bathtub City Views
Lounge Conversation Floor To Ceiling Windows Bangkok Marriott Hotel The

24 relevant reviews

Guests mostly praised the gym as well equipped, with newer or high-end machines, free weights, treadmills, and other workout options; one guest said they could complete all their workouts there. It was described as clean and open 24 hours, with city views, though one review called it dirty and poorly maintained, and another found it small.

Rooftop Terrace Cocktails City Skyline Bangkok Marriott Hotel The Surawongse
Ballroom Banquet Hall Chandeliers Blooming Centerpieces

The gym isn’t very big, but it has a separate cardio area and was usually quiet, probably because most guests were out enjoying Songkran!

★ 10.0Family

The gym was excellent with free weights, treadmills, and weight machines and other things like elliptical I think but I didn’t check them out.

★ 10.0Couples

The fitness room was very luxurious and extensive; I was able to do all my workouts, and the equipment is high-end as well.

★ 10.0Family with Children
Room Lounge Bangkok Marriott Surawongse City Views
Conference Room Bangkok Martin Surawongse City Views

I used the gym a few time which was very well equipped.

★ 9.0Solo Traveller

The gym was very clean and live all the machines.

★ 10.0Couples

The gym equipment looked new and were very good.

★ 9.0Family with Children
Rooftop Pool City Views Bangkok Marriott Hotel The Surawongse
Buffet Kitchen Area Bangkok Marriott Hotel The Surawongse

Gym as well super well equipped and open 24hr.

★ 9.0Couple

Large gym with a view over the city

★ 10.0Family with Children

Imagine working out at 18 stories overlooking Bangkok.

★ 10.0Partner
Hotel Bangkok Marriott Surawongse Bedroom City Views
Lobby Bangkok Marriott The Surawongse Round Table Lounge

The gym is also very well equipped.

★ 10.0Extended Group

The gym is dirty and poorly maintained.

★ 4.0

The gym facilities and breakfast were fantastic.

★ 10.0Couple
Lobby Bangkok Marriott Hotel The Surawongse Marble Desk Altar Illuminated
Room Beddusk City Views

Used the gym that was great also

★ 9.0Couple

The gym was excellent and well equipped.

★ 10.0Couple

The gym is great with new equipment.

★ 10.0Couple
Courtyard Bangkok Marriott Hotel The Surawongse Green Garden Views
City View Bangkok Marrriott Surawongse Skyscrapers Note Ensure Filename Uses

The room, pool, and gym were cool.

★ 5.0Couple

Nice gym which had good facilities.

★ 8.0Family with Children

The gym had lots of equipment.

★ 10.0Couple
Lobby Bangkok Marriott Hotel The Surawongse Glass Walls Warm Lighting
Bedroom Bangkok Marriott Hotel The Surawongse City Views

The gym and pool was excellent

★ 10.0Young Couple

Excellent view from the gym.

★ 10.0Partner

- Great hotel gym.

★ 10.0Couple
Play Room Kids Activity Inside Bangkok Marrriott Hotel The Surawongse
Bathroom Bangkok Marriott Surawongse Marble Vanity Glass Shower

GYM 24 hours

★ 10.0Family with Children

Great gym

★ 9.0Couple

Great gym.

★ 9.0Couple
Conference Hall Bangkok Marriott Surawongse Long Hallway
Hotel Bangkok Marriott Surawongse Bedroom City Views 1

Good gym

★ 9.0Couple
Deluxe Suite Kitchen Island Living Area Bangkok Surawongse
Rooftop Lounge City Views Bangkok Marriott Surawongse

14 relevant reviews

Spa feedback was mostly positive: guests praised the clean, well-organised space and especially the massages, with one calling a massage among their best. Some facilities were unavailable, including the jacuzzi and steam room; the hammam was described as tiny and limited to a 10-minute booking. One guest also reported conflicting information about massage availability.

Balcony Vase Table Greenery Buffet Bangkok Marriott The Surawongse
Conference Room Bangkok Marriott Hotel The Surawongse Presentation Screen

I told her that the lady at the front desk just spoke to you and confirmed that 15:00 is available but she just said NO, COME TOMORROW.

★ 4.0Extended Group

On the day of departure, I was kindly allowed to use the spa area for a shower before leaving in the evening.

★ 10.0Solo Traveller

And I forgot hiiiiii the tiny hammam which must be booked for a maximum of 10 minutes per day 😡😡😡

★ 10.0Couple
Room Bangkok Marriott Hotel The Surawongse Beddesk Cityview
Room Livingarea Suite Table Kitchen Views

When I go there to the spa the lady says NO, NOT AVAILABLE, her tone was not all nice.

★ 4.0Extended Group

The front desk lady tells me 15:00 is available and you can just go to the spa.

★ 4.0Extended Group

We also enjoyed the spa, with its meticulously organised space and highly skilful therapists.

★ 10.0Family with Children
Lobby Bangkok Marriott Hotel The Surawongse Large Windows
Staff Entry Doorway Bangkok Marriott Hotel The Surawongse

The spa – the massage was one of the best I’ve had.

★ 9.0Family with Children

I wanted to reserve a slot for a massage at the spa.

★ 4.0Extended Group

The jacuzzi and the steam room were out of service.

★ 9.0Extended Group
Lobby Bangkok Marriott The Surawongse Bar Area Entrance Views
Gym Treadmills City Views Bangkok Marriott Hotel The Surawongse

The rooftop, the pool, the spa, the breakfast buffet

★ 10.0Solo Traveller

Clean and nice spa with good offers.

★ 9.0Couple

The massage at Quan spa was fabulous.....

★ 10.0Friends
Living Room Bangkok Marriott Hotel The Surawongse Tv Wall
Outdoor Terrace Table Arrangement Bangkok City Views

Absolutely recommend spa and massage.

★ 10.0None

Spas and gym also good

★ 8.0Family with Children

As well as the spa

★ 10.0Family with Children
Living Room Bangkok Marriott Surawongse City Views
Room Bangkok Marriott The Surawongse Dining Area City View

Spa massage was great!

★ 9.0Couple

Spa services were great

★ 8.0Couple

And no Jacuzzi

★ 8.0Family with Children
Bathroom Roundmirror City Views
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Bangkok Marriott Hotel The Surawongse

Rooms13Price rangeTHB 8 376 - THB 30 621Room size range37 - 127 m²
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