Cape House Hotel, Bangkok Reviews: Everything Guests Say

Cape House Hotel, Bangkok ReviewsWhat Guests Say About Cape House Hotel, BangkokEverything Guests Say About Cape House Hotel, BangkokCape House Hotel, Bangkok Guest Feedback
Cape House Hotel, Bangkok 📍 43 Soi Langsuan, Ploenchit Road, Lumpini, Pathumwan,, Bangkok, Thailand 5 Star Hotels in Bangkok Rating: ★ 9.2 2,123 total reviews 683 relevant reviews Book this hotel

We reviewed 2,123 reviews of Cape House Hotel, Bangkok, of which 683 contained specific, relevant feedback. We’ve grouped these insights by topic to make it easy to see what guests say about each aspect of the property.

For a more focused analysis, we excluded 1,440 reviews that offered little or no specific feedback about the accommodation.

Overall: What guests say

View Cape House Hotel, Bangkok

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I would have at the very least expected to be on a higher floor or had more of a view from the swimming pool area.

★ 8.0Family with Children

This is our second time in this hotel this month, same room category, but this time we had a noticeably better room.

★ 8.0Family with Children

The price was very good for the high quality of the premises and staff all the facilities of a 5star hotel

★ 10.0Solo Traveller

The lounge was a cool oasis after a day outside, and always well stocked with light snacks and fruits.

★ 10.0Solo Travel

We have currently stayed at Cape House for almost two weeks and we have had an excellent experience.

★ 10.0Couple

Everything! hospitality, breakfast, the bed, pool & gym and besides all that: the friendly and helpful staff.

★ 10.0Solo Traveller

Great to maybe have either orange or apple juice, and not just coffee, tea and water.

★ 8.0Family with Children

I will come back in Thailand for Songkran and will stay in the same hotel.

★ 10.0Solo Traveller

An excellent stay and a place I would easily return too in the future.

★ 10.0Family with Children

The class of the hotel, the very professional staff who are always smiling.

★ 10.0Extended Group

Felt like you needed to go into restaurant area just for coffee.

★ 9.0Family with Children

Executive lounge..lovely to use at the end of a busy day sightseeing,

★ 10.0Partner

The hotel gave a present as a Teddy Bear. Very cute.

★ 10.0Couple

Since the building is old, signs of time are visible everywhere.

★ 9.0Couple

We have just returned from a wonderful 10 day stay.

★ 10.0Couples

The place is really clean and the rooms are spacious.

★ 10.0Family with Children

The only hotel i would stay in, in Bangkok!

★ 10.0Solo Traveller

Really enjoyed our stay and would certainly stay again!

★ 10.0Couple

Would highly recommend this hotel when traveling to Thailand.

★ 10.0Family

Good value for money but showing wear and tear

★ 6.0

Doesn’t give the fresh feeling anywhere in hotel

★ 4.0Family with Children

In my opinion it was perfect for me

★ 10.0Extended Group

One of the best hotel I've stayed.

★ 10.0Couple

Visit everytime when we go to Thailand.

★ 8.0Family

Overall I couldn’t recommend the hotel more!

★ 10.0Couple

The hotel is located on one of the most recent areas in Bangkok at a decent distance from the old town, at a walking distance from the best shopping areas in town and not so far from the very nice neighbour of Sukhumvit.

★ 8.0Couple

In general, opinions differ from person to person; the hotel is not bad, good for its location and price.. but it needs renovation to be at the level of 5 stars as mentioned, I give it 3 stars..

★ 10.0Family with Children

We stayed as a family of four, and the rooms were very spacious with two bedrooms and a dining room with a kitchen and washing machine, so much that we couldn't fully use all the space.

★ 10.0Family with Children

1- Its not at all 5 stars hotel. I don’t know why booking.com is giving misleading information to customers so guests can book the property thinking its 5 stars

★ 5.0Family with Children

Although you wouldn't say it at the outside, but when you enter the hotel there is a very warm welcome and a splendid service and hospitality waiting for you.

★ 10.0Couples

Location: What guests say

View Cape House Hotel, Bangkok

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Although the hotel is located close to the most important neighbours in Bangkok, this neighbour does not provide you with many options to have dinner or to have a drink at night and the hotel also does not cover for this.

★ 8.0Couple

The area is always congested with traffic. Calling a taxi takes a long time. But if you're okay with riding a tuk-tuk or a bike, there won't be any problems.)

★ 10.0Extended Group

Within the main attraction place, walking distance to centralworld, Erawan shrine and a few stations away to Siam center, Emsphere, PhayaThai (transit to Airport Rail Link)

★ 9.0Couple

The location is excellent, away from the noisy street, 10 minutes to Central World, 12 minutes to Siam Paragon, about 15 minutes to Lumpini Park.

★ 10.0Family with Children

There is a wonderful shopping center, Icon Siam, in Bangkok now. You should stay near it. There is nothing to do at Central.

★ 6.0Couple

It takes about 3 minutes to walk to Chiayi Station, and there are three 7-11 stores nearby that are great for browsing.

★ 8.0Family with Children

The truly convenient location near the skytrain and a small shopping center where you can find both restaurants and other goods.

★ 9.0Family with Children

Walking distance to the bts (although some may find it far…) was also a 15-20 min walk to siam area!

★ 9.0Family with Children

Sometimes there are sounds from cars at night, but it's normal since we are on a busy street

★ 8.0Couple

Hotel is situated about 400-500m from the Ratchaprasong Skywalk which lead us to Central World, Platinum, Paragon, etc.

★ 9.0Extended Group

Many small cosy cafes & resturants, mini marts along the Soi Langsuan where the hotel is located.

★ 9.0Couple

The location of this hotel was fantastic, it was walking distance to all the popular attractions.

★ 6.0Family with Children

Still a walking distance to platinium mall and central world...if too tired just take a tutu

★ 6.0Family with Children

Right across the street, there is a 711 and a Super Rich (for exchanging money).

★ 10.0Couple

From real experience, I had a trip of 3 km that took 24 minutes.

★ 1.0Solo Traveller

It was very central, clean, and the apartment was a good size for us,

★ 8.0Family with Children

In a great spot to with restaurants and cafes a few minutes walk!

★ 10.0Couple

2 convenience (7Eleven) stores across the property, massage & eateries along Soi Langsuan.

★ 10.0Family with Children

A beautiful hotel well located in Bangkok, near shopping centers via the walkways.

★ 9.0Couple

We loved the location and how easy it was to get around

★ 10.0Family with Children

Nearby is access to the BTS, Lumpini Park, 7/11 and other restaurants.

★ 8.0Couple

Great position with very good shops and masses of cafes and restaurants.

★ 7.0Couple

Great location with access to BTS and shopping centres close by.

★ 10.0Family with Children

Highly recommended for people prefer walking and in the city center.

★ 10.0Couple

The location is great , grocery and restaurants are all nearby.

★ 10.0Family with Children

The place is nice, safe, and private with rooms. It has a washing machine and a full kitchen, and it is right in front of a supermarket that has all the necessary items, but it is far from the malls; you need a tuk-tuk or a car, which is about 15 minutes, maybe less. Overall, the place is excellent for those who love quiet away from noise.

★ 10.0Family with Children

Watch out for taxi scammers, they dont call taxi companys, they get an employe to get them off the street, just make sure the drivers have meters on, they will try to give u a price for the trip thats much more then the meter price.

★ 8.0Family with Children

According to reality and the truth, a distinguished hotel in everything, starting from the kindness of its staff and ending with its cleanliness and location close to major markets such as Center World and on the beautiful and clean Longston Street.

★ 10.0Solo Traveller

Close to everything and in a great location, all the important and big markets like MBK and Platinum are a 15-minute walk away, Lumpini Park is right next to you, across from 7-Eleven and next to it is Starbucks.

★ 9.0Couple

Highly recommend especially if you feel confident to use the sky train and mrt as once you know work that out, travelling in and out of main bankok is very easy and cheap, plus a lot cooler.

★ 10.0Couple

Rooms: What guests say

View Cape House Hotel, Bangkok

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Had 3 nights here, booked direct for best deal, had a 1 bedroom apartment, lovely and clean and well appointed, maybe too well appointed as a lot of seats, 4 seats around dining room table just made place feel crowded.

★ 10.0Couples

We booked a studio apartment and were given an upgrade but it was a cramped one bed suite - three doors opening onto one another and far too much furniture in them.

★ 8.0Couples

The beds are very hard, and even though the room is on the 5th floor, the window couldn't be opened; I wanted to point this out as well.

★ 8.0Couple

It reminds me of an old prostitute who was very beautiful in her youth but has severely worn out, and cannot come to terms with it.

★ 1.0Couple

While some may comment that the property is not brand new, I feel that its classic elegance and well-kept facilities add to its charm.

★ 10.0Family with Children

Our room contained a lot of unnecessary stuff which made it feel cluttered eg dressing table, big lounge furniture, wooden rack, glass shelving.

★ 8.0Couple

The room is very spacious and comfortable; the only downside is that the sink in the small kitchen is a bit clogged.

★ 10.0Extended Group

It looks like an appartments (2 room, big bathroom, small kitchen with microwave, washmashine, big freezer, stove, full set of dishes)

★ 10.0Couple

When booking for 3 adults, the room size was the same as for 2 people but the price was higher

★ 7.0Extended Group

Our room had no veranda, but the room itself was beautiful well equipped and I didn’t have any complaints

★ 10.0Couple

Carpet had excess of cotton around the corners which got my kids sneezing every time we enter the room.

★ 5.0Family with Children

Also they have a long bathtub which can fit at least 2 asian ppl or 3-4 small kids.

★ 7.0Couple

The room furniture is old and the pictures of the rooms on the site are different from reality.

★ 7.0Family with Children

We stayed in a suite which was spacious and comfortable and included lounge access which was enjoyable.

★ 10.0

Could have used more utensils in the kitchen, although I’m pretty sure these could be made available.

★ 10.0Extended Group

The room was spacious for the 2 of us and had all the amenities we required.

★ 10.0Couple

We took a room with an executive Lounge, which basically has nothing, just fruits and pastries.

★ 9.0Family with Children

Luxury hotel, spacious and well-equipped suites, and they even upgraded us to a better suite.

★ 10.0Family with Children

Bed is comfortable and room is spacious with a kitchen area with washing machine too.

★ 7.0Couple

I stayed in the executive suite but even with that, amenities supply was not constant;

★ 6.0

Fabulous suite with all the facilities you would want, Fridge freezer, microwave washing machine.

★ 10.0Couple

Very comfortable and well appointed rooms and very well maintained and cleaned each day.

★ 10.0Family with Children

Bathrooms are old and dated but the rest of the rooms are very modern

★ 8.0Extended Group

Big downside regarding the cleanliness of the room, which is only superficially cleaned.

★ 9.0Couple

Room with living-dining room, bathroom with shower and bathtub, bedroom with built-in wardrobe.

★ 9.0Couple

If I had to point out something, it would be that the shower and bathtub are separate, and the shower is tank-type, which means I couldn't use hot water as much as I wanted. Because the amount of hot water that can be supplied at once is limited, it was a bit disappointing that the water became lukewarm for the second family member who took a shower.

★ 7.0Family with Children

There was a musty smell coming from the air conditioner, and to get rid of that smell, I had to lower the temperature below 23 degrees. It won’t be a problem for those who like cool temperatures, but it may be uncomfortable for people who need to stay warm while sleeping.

★ 7.0Couple

I liked the cleanliness of the place, and the room is spacious and comfortable. Everything is available in it, including a washing machine, fridge, cooking utensils for those who like to cook, a shoe rack, and a dining table, and there is a bidet in the bathroom.

★ 7.0Family with Children

The regular rooms were tiny with almost no windows and we were switched to an efficiency room as a result of the bug , which had a terrible odour and we found a dirty sock in the garbage in the room we got switched to.

★ 4.0Couples

For us the bed was rather too firm (felt like you were sleeping on the floor for the first couple of nights until the body kinda got used.., if you love a firm (hard) mattress you will love it, for us not so much..

★ 8.0Couple

Staff: What guests say

View Cape House Hotel, Bangkok

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Compliment to staff Yok, Palmy and the guy in No.43 restaurant (sorry did not get his name) who are very professional and patient in their job assisting the hotel guests.

★ 10.0Family with Children

Great staff who make it feel like a more personal experience - major shout out to Oh at reception who was super

★ 10.0Couple

Otherwise the staff were not very pleasant which was disappointing because generally the staff and Thai people are wonderful.

★ 4.0Couples

I highly recommend this hotel of very good quality with attention to all the needs of the clients

★ 9.0Couple

Only the first staff member (older lady) at check-in was very stern, without smile and abrupt.

★ 10.0Family with Children

You wouldn't see any staff but as soon as u need something they were available.

★ 10.0Couple

Good service specially with the help of the from office manager, Mr Francis Templa

★ 8.0Solo Traveller

Location and staff very available for a stay in the central world area

★ 8.0Couple

Every single staff member is just the epitome of responsiveness and kindness!

★ 10.0Family with Children

One staff member, who always acted very stiffly, was not very convincing.

★ 9.0Solo Traveller

All staff members were friendly and greeted us with a smile.

★ 10.0Couple

We are always pleased with the service from the bell boys.

★ 8.0

Upon arrival, we were not helped with carrying our luggage

★ 1.0Couple

We were still helped and organized even after departure.

★ 10.0Family with Children

The staff at breakfast was not always very friendly.

★ 7.0Couple

The staff, rooms, and breakfast buffet are top-notch!

★ 10.0Couple

The hotel kindly held our luggage until 10pm.

★ 10.0Extended Group

The staff are really really friendly and helpful.

★ 10.0Couple

The staff were really nice and helpful

★ 10.0Family with Children

Every dept we interacted with were fabulous.

★ 10.0Couples

When we called, we were helped properly.

★ 9.0Family with Children

The staffs were unfriendly and not helpful.

★ 10.0

The staff were friendly and helpful.

★ 8.0Family with Children

Otherwise, all other staff were lovely.

★ 10.0Family with Children

Hotel staff very friendly and helpful.

★ 9.0Couple

Would think that a 5 star hotel would care more for their customers and try to keep them safe from these kinds of tourist scams, as the other 5 star hotels took extra steps to give us professional guides were this wouldnt be an issue.

★ 8.0Family with Children

According to reality and the truth, a distinguished hotel in everything, starting from the kindness of its staff and ending with its cleanliness and location close to major markets such as Center World and on the beautiful and clean Longston Street.

★ 10.0Solo Traveller

We were warmly greeted and looked after by the concierge who was absolutely excellent (sadly didn’t catch his name) he is a real credit to the hotel, acknowledging our previous links to the Cape group and making our stay really personal.

★ 10.0

All the staff members were very kind. I was worried about the service because I had a toddler with me, but they always responded cheerfully and kindly, starting from the reception and in the restaurant and throughout the hotel.

★ 7.0Family with Children

When I asked the next day at 09:52 AM when and where breakfast was, he looked provocatively at his watch to then tell me that it was in the next room and that breakfast was available until 10:00 AM.

★ 9.0Solo Traveller

Breakfast: What guests say

View Cape House Hotel, Bangkok

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I'd say the best thing is you could walk around the hotel, go for breakfasr theb swim, spa go for tea and you wouldn't see any staff but as soon as u need something they were available, it felt very free to do as you please.

★ 10.0Couple

Regarding breakfast, even though I paid for it, I couldn’t eat because of the type of food. I hope they change some items to be more international, like increasing the variety and quantity of cheeses and olives. The focus was on Asian food.

★ 10.0Family with Children

I was asked to pay an amount for my daughter for breakfast even though I explained to them that she would only go for breakfast one day due to my travel to Phuket, but they insisted on paying for two days

★ 8.0Family with Children

Before the pandemic, when staying at this hotel, the staff would not only show you to your seat but also promptly bring coffee or tea. However, this time unless requested, there was no coffee.

★ 6.0Couple

We thought that the breakfast probably wasn't as good this time as it used to be, but there were a lot of options for western/asian breakfast and the fresh omelettes are always good.

★ 10.0

The breakfast menu seems to stay the same every day, so if you're staying longer than a weekend, you might find the lack of variety a bit dull.

★ 9.0Family with Children

They arranged everything for us in the morning when we left for the airport, even the breakfast, which was placed in a special package.

★ 10.0Solo Traveller

The breakfast is considered good in terms of a mix of local and western food and for what room rate you pay for.

★ 8.0Couple

Otherwise, the breakfast is good, and there is the option to order fresh fruit juice for an additional charge.

★ 7.0Family with Children

Breakfasts are bad we are vegans nothing to eat everything contained animal products Thailand is Buddhist country

★ 6.0Family with Children

Positive aspects of breakfast was live station for egg/omelette, bread counter, juice and small fruit counters.

★ 8.0Family

We ate very little at breakfast overall since it did not offer quite what we wanted.

★ 10.0Couple

The only downside was that breakfast was a bit boring, but overall it was fine.

★ 10.0Family with Children

I’ve stayed here numerous times, but still u have more PORK than anything else.

★ 9.0Couple

They packed him breakfast the next day when he was unable to come down.

★ 9.0Family with Children

Croissants was a good quality and very tasty, same as other food though.

★ 10.0Couple

It would be better if local specialties were included to add variety.

★ 8.0Family with Children

The breakfast selection was very good and varied a little ever day.

★ 8.0Family with Children

Please cater for HaLAL meat (chicken & beef) and leas pork.

★ 9.0Couple

Breakfast not really 5 star standard, restaurant area a bit tired.

★ 7.0Family with Children

There were really only snacks in the form of appetizers.

★ 7.0Extended Group

The breakfast in the hotel is really amazing delicious food!

★ 10.0Family with Children

The ac in the breakfast rooms was too cold.

★ 8.0Solo Traveller

Breakfast is good in European style, few local selections.

★ 7.0Couple

Breakfast spread was fairly limited but of good quality.

★ 8.0Partner

Wide selection, everyone will find something for themselves,

★ 9.0Family with Children

They prepare egg dishes upon request as well.

★ 9.0Couple

Extremely boring breakfast at such high charges.

★ 4.0Family with Children

Lots of variety and very well prepared.

★ 9.0Couple

The breakfast is simple and not varied

★ 9.0Family with Children

Facilities: What guests say

View Cape House Hotel, Bangkok

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I'm not sure if anyone else has mentioned this but there is a large ice chest for residents to help themselves just outside the executive lounge - very much appreciated on those hot Bangkok days!

★ 10.0Family with Children

The only negative thing I can think of is that make it could do with a fresh coat of paint around the hotel, and possibly an iron to use would of been great.

★ 10.0Solo Traveller

The location of the hotel is excellent and close to everything, and the best part is that it has a cold air conditioner and a bidet in the bathroom.

★ 5.0Family with Children

For those with a sweet tooth: a refrigerator with desserts at the entrance!!! (awesome éclairs;), by the way, in the evening, all this could be bought at a discount.

★ 10.0Family with Children

“executive lounge access” was not worth having - the only drinks they served were water, tea and coffee (all of which were available in my apartment anyway).

★ 6.0Couple

The hotel has a pleasant size: not a huge hotel, everything is still manageable, but with all the services of a large hotel.

★ 9.0Family with Children

Cleanliness was excellent and facilities were adequate (although a few more loungers instead of chairs at the pool would have been appreciated).

★ 10.0Couple

We were on the top floor (elevator) and then one more floor by stairs, which can be inconvenient for some

★ 8.0Couple

Some juice or soft drinks would have been good for those of us who don't drink tea or coffee.

★ 9.0Family with Children

Fantastic set up of steam room, jacuzzi, pool (all close to eachother) for a quick dash, etc.

★ 10.0Family with Children

The mini pantry with fridge and m/wave made sampling local delicacies from the supermarket nearby much easier.

★ 7.0Couple

Great 25th floor free snacks and coffee and place to sit and look at views.

★ 8.0Family with Children

The hotel also has a lounge that operates every day, and that's very nice.

★ 10.0Family with Children

Executive lounge is quite good for hang out few time with snack and drink.

★ 8.0Partner

The rooms are nice and spacious, and the area is very well served.

★ 8.0Family with Children

I can't call it price-performance; it's a bit expensive for these amenities.

★ 8.0Couple

The soap in the toilet can be changed, not smelling very nice.

★ 9.0Solo Traveller

They provide snacks for the whole day which was unusual for hotels.

★ 10.0Family with Children

The lounge on the 15th floor with small snacks and drinks.

★ 9.0Couple

Relaxing lounge with free snacks and drinks on the 15th floor

★ 9.0Family with Children

It's a shame there is no bar by the pool.

★ 8.0Family with Children

Liked the guest club room with snacks available all day.

★ 9.0Family with Children

Small kitchen in room was ideal for short stays

★ 10.0Couple

The toilet and water flow freely without blockage~

★ 10.0Couple

We love the lounge with snack and tea.

★ 8.0Family with Children

An outdated hotel with a poor lounge.

★ 7.0Extended Group

The gym is well equipped as well.

★ 7.0Couple

Strange policy of saving on guests.

★ 8.0Couple

Executive lounge lovely and extremely useful.

★ 10.0Couple

Executive lounge is a nice extra...

★ 8.0Couple

Pool: What guests say

View Cape House Hotel, Bangkok

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We were told that this was because of the ‘Covid 19’ situation but the pool at our condo in Bangkok is open and there was a sign in the life saying that the pool was closed due to renovation.

★ 8.0

No control over the pool we were there just when it was about to close and a big group of Thais came in and took over- we had to watch our stuff and left soon after.

★ 9.0Family with Children

Jacuzzi, Sauna, and Steam are not ready for use, whenever I used, I had to ask to prepare these facilities and had to wait for the staff who is never there.

★ 8.0Family

The rooftop pool and jacuzzi were great for enjoying in the morning, and I was surprised to find various gym equipment and a designated area for yoga.

★ 10.0Family with Children

The pool had a heated jacuzzi and it was nice that the kids could enjoy it from the morning before it got too hot.

★ 10.0Family with Children

Very minor complaint about sunbathing area - very limited but didn't spoil our overall enjoyment as not many people using the pool etc.

★ 10.0

Likewise, the pool has a fairly large jacuzzi, they provide towels for the pool so you don't have to bring your own.

★ 10.0Couple

A small but pleasant pool, or even two pools: one with cool water for swimming and the second warm with a hydromassage.

★ 10.0Family with Children

During the day you can swim in the pool and relax in the lounge with snacks and non-alcoholic drinks.

★ 8.0Extended Group

Nice pool as well and we were allowed in the executive lounge where there were also tasty snacks.

★ 9.0Family with Children

The pool area could be better maintained and some light bulbs replaced in the rooms for brighter lighting.

★ 9.0Couple

We loved the pool especially in the evening and most of the time had it to ourselves

★ 10.0Family with Children

The pool on the 16th floor is nice, as is the lounge with snacks and drinks

★ 9.0Family with Children

The pool and surrounds aren't great, but the positive features of the hotel far outweigh this.

★ 8.0Solo Traveller

Pool and jacuzzi and a lounge with great refreshments open until ten at night.

★ 10.0Family with Children

The hotel pool was also lovely and quiet despite it being busy season.

★ 10.0

The view from the roof with the pool on the 16th floor.

★ 7.0Family with Children

The pool and other facilities were very well looked after and tidy.

★ 10.0Couple

Nice pool on the 16th floor with a view of the skyscrapers.

★ 9.0Extended Group

The pool and fitness room were good but not great.

★ 9.0Couple

Great pool and warm jacuzzi on the 15th floor!

★ 10.0Family with Children

The pool area was often times very quiet.

★ 9.0Solo Traveller

Also a good note for the pool/jacuzzi/sauna area.

★ 9.0Couple

Location, pool, great breakfast, good transport links

★ 8.0Couple

Swimming pool outside on almost top roof

★ 8.0Couple

The pool was not very clean.

★ 5.0Family with Children

The pool was never very busy.

★ 10.0Partner

The water pressure while swimming.

★ 8.0Family with Children

The pool is very nice.

★ 8.0Family with Children

Nice pool and hot tub.

★ 8.0Family with Children

Check-in / Check-out: What guests say

View Cape House Hotel, Bangkok

52 relevant reviews

The day before check-out, I asked the hotel to help book a taxi to the airport for 5:20 AM. The evening staff may not have communicated well, as when I arrived at the lobby at 5:20, the front desk staff only then helped me call a taxi, leading to a 20-minute wait. Although I had allowed extra time, it was still quite stressful.

★ 8.0Family with Children

On the last day i got food poisoning so next day on chdck out my husband informed the hotel and asked if we could check out a little later so i could rest they didn't seem to care at all, refused and gave 45 mins to checkout.

★ 1.0Couple

First, we got there at 7 am, and it was way too early to check in, but they gave us access to the fitness center and lounge, so we showered, relaxed a bit and were on our way to explore.

★ 10.0Partner

When I arrived the guy at the reception told me that the room had not been paid for when it had already been charged to the card and that one of the hotel's policies is to charge before my arrival

★ 1.0Family with Children

We arrived at the hotel early in the morning, and since check-in was at 14:00, we just had our luggage stored. They kindly offered that we could use the lounge at that time, which was very considerate of them.

★ 9.0Extended Group

On the last day, we planned to play all day and return home on a late-night flight. Check-out was at 12:00, but it was a great help that they let us store our luggage even after check-out.

★ 9.0Extended Group

Since we arrived at 8 AM, we were tired even though we had traveled business class from France, and we had to wait 6 hours... we went out, time flies but the tiredness remains.

★ 10.0Couple

Waited an hour and called again to check on it and they forgot my order so i waited another 30 min and had too call again untill it finally arrived 15 min later.

★ 8.0Family with Children

We had an early arrival and the room was not ready yet; however, we were granted access to the lounge which was a nice way to refresh after a long flight.

★ 10.0Couple

We checked out at 12 o'clock, and since our flight was late in the evening, we were allowed to use the lounge and pool for the entire rest of the day.

★ 8.0Family with Children

We checked out at 2am to catch a flight, informing reception the evening before and they kindly prepared breakfast boxes for us for our early departure, I really nice touch.

★ 10.0Family with Children

The person who checked us in had very poor English and was quite racist, asking us loads of questions about why we were in Thailand (I work and live here...).

★ 8.0

We had an issue with one of the check in staff- the manager resolved the same and gave us a room upgrade which was a nice touch.

★ 10.0Couples

Also, check-out was at 12 PM, but they held my luggage until the evening, and I was allowed to use the lounge for snacks free of charge.

★ 9.0Family with Children

The only negative point is that you cannot check in before 2:00 PM and check out after 12:00 PM, even if you pay for it.

★ 10.0Couple

The receptionist wanted to charge me again so I had to go to a nearby hotel given the lack of information about this person

★ 1.0Family with Children

We were not allowed to extend our checkout time, and the last allowed time was 1 PM, despite our flight being at 8 PM

★ 9.0Couple

They make you wait until check-in time (which means if you arrive before 2 PM, you won't be able to enter the room).

★ 8.0Couple

It would have been great to check in early, but I understand that you can't ask for something that is stated as such.

★ 10.0Couple

On check out day, we had a late flight and we were able to relax in the lounge before heading to the airport.

★ 10.0Couple

They were even very accommodating to us in giving late check out as we have a very late flight in the evening.

★ 10.0Family

The front desk is 24 hours~ I was able to check in smoothly even at 2 AM upon arrival at the hotel.

★ 10.0Extended Group

They allowed me for a late check-out and also lounge access afterwards check-out, so that I can wait in the hotel.

★ 10.0Solo Traveller

Check-in was at 2 PM, but they were able to hold my luggage even though I arrived early in the morning.

★ 9.0Family with Children

Access to the lounge, pool and gym all day and evening after check-out since our flight was at midnight.

★ 10.0Couple

We check in late and leave early, so we do not have much time to explore.

★ 8.0Family with Children

We were quoted 2 500 bath. A pre booked Grab cost less than 700.

★ 9.0Couple

After check out they let us use the lounge and fitness area.

★ 9.0Couple

The check out staff were lovely and a lot more accommodating.

★ 8.0

Everything went well, started from checking in until checking out.

★ 10.0Family with Young Children

Restaurant: What guests say

View Cape House Hotel, Bangkok

38 relevant reviews

This is only a small restaurant with limited food options - though it claims to serve Italian and Thai food - but very limited options and average quality.

★ 8.0Family

The service in the restaurant is very poor, and the waiters are kind to their own country and white people, but unfriendly to people from other countries.

★ 1.0Extended Group

The restaurant was small in size and difficult to serve many people at once, however the waiting usually doesn’t take more than 5-7 minutes.

★ 10.0Family with Children

The cakes in the showcase in the lobby looked delicious, so I would like to try them when I go again.

★ 10.0Family with Children

We even ordered a cake from the bakery and that was out of this world...what a preparation and outstanding taste.

★ 10.0Extended Group

Being vegetarian they had few options requested at front desk they provided as some alternative great job over all

★ 9.0Extended Group

If you want to have a good dinner in the evening, do not go to the hotel restaurant.

★ 8.0Couple

We ordered a couple of meals from the Italian restaurant downstairs…, not really impressed with the quality…

★ 8.0Couple

There is the occasional ant on plates, both in the restaurant for breakfast and in the lounge.

★ 8.0Couple

Restaurant down stairs was nice - the breakfast was good - had a lot of choice.

★ 10.0Couple

The restaurant serving lunch and dinners is not that attractive in terms of variety and frequentation.

★ 8.0Couple

We tried the Italian restaurant inside the hotel one evening, the staff was not very attentive.

★ 9.0Couple

In-house dining is limited with only one restaurant serving breakfast, lunch, dinner and room service.

★ 8.0Family with Children

I used room service twice and it was delicious and reasonably priced, which was great.

★ 9.0Couple

We also ate at the hotel restaurant No 43, which we would throughly recommend.

★ 10.0Couples

We also ate at the hotel restaurant No 43, which we would thoroughly recommend.

★ 10.0

The italian restaurant was a very welcome at the end of a busy day.

★ 10.0Partner

The breakfasts at the Italian restaurant downstairs are mediocre, but the pizza is excellent!

★ 10.0Family with Children

Not only is it unhygenenic (esp. during endemic situation), the food becomes stale faster.

★ 8.0Couple

The food was not good, despite many promising pictures on the website.

★ 7.0Family with Children

I ordered a hamburger for dinner one night. It was not great.

★ 10.0Solo Traveller

1 minute to a beautiful roof top restaurant ARJU highly recommended

★ 10.0Couple

The restaurant has a lot of options for Indian vegetarians also.

★ 10.0Extended Group

Food (e.g., cakes n pastries) are left uncovered in the lounge.

★ 8.0Couple

Room service offered Italian and Thai, which was very good.

★ 8.0Solo Traveller

Breakfast served in an Italian restaurant on the ground floor.

★ 8.0Family with Children

The restaurant also has a variety of breakfast options.

★ 10.0Solo Traveller

The staff in the restaurant spoke very poor English.

★ 7.0Family with Children

The food was splendid and yummilicious.

★ 10.0Extended Group

As well as bistro 43.

★ 9.0Family with Children

Gym: What guests say

View Cape House Hotel, Bangkok

28 relevant reviews

Specifically the Air-conditioner in the fitness room was off most mornings so we didn’t want to stay in there for long.

★ 9.0Couple

The pool, gym, and sauna look good, but we didn't have time to use them.

★ 10.0Couple

I was surprised to find various gym equipment and a designated area for yoga.

★ 10.0Family with Children

Also, there is a gym and a work space (executive lounge).

★ 8.0Family with Children

My husband enjoyed the gym which was quite well equipped.

★ 10.0

Nice pool, terrace, and gym with a great west-facing view.

★ 8.0Family with Children

Gym and pool hours until 10:00 PM were great.

★ 8.0Family with Children

My husband loved the gym and the sauna/steamroom.

★ 10.0

Fitness room a bit too small but sufficient.

★ 9.0Couple

The fitness ... very very good too

★ 10.0Extended Group

Rooftop gym not as we used it!

★ 10.0Couples

Gym was a nice addition.

★ 8.0Family with Children

Used all the facilities gym

★ 8.0Couple

Good small gym and pool.

★ 8.0Couple

I also loved the gym

★ 10.0Couple

There was a gym

★ 10.0Extended Group

There is a gym.

★ 8.0Couple

Nice pool and gym.

★ 9.0Family with Children

A reasonable gym.

★ 10.0Couple

Good excercise room.

★ 9.0Solo Traveller

Adequate gym.

★ 7.0Couple

Good gym

★ 10.0Couple

Decent Gym.

★ 10.0Couple

Fabulous gym

★ 10.0

Well-equipped gym.

★ 10.0Couple

Gym

★ 9.0Extended Group

Gym

★ 10.0Solo Traveller

Gym,

★ 10.0

Spa: What guests say

View Cape House Hotel, Bangkok

16 relevant reviews

The pool is pleasant as well as the spa, with a nice view from above.

★ 9.0Couple

Spa comes to you in your room if you would like a massage.

★ 10.0Extended Group

The massages opposite of the hotel also fantastic and we did every day!

★ 10.0Family with Children

They have an excellent massage spa salon just across the room.

★ 8.0Family with Children

Also, we were able to get massages at the hotel.

★ 7.0Family with Children

I recommend the spa which is just across the street.

★ 8.0Family with Children

We also used the saunas (hammam and Finnish sauna).

★ 10.0Family with Children

360 Thai or foot massage and 540 for oil.

★ 8.0Family

There was a good spa opposite the hotel.

★ 9.0Extended Group

Nice jacuzzi where my baby son plays joyfully.

★ 7.0Family with Children

A nice swimming pool, sauna and spa.

★ 7.0Family with Children

The relaxation area with sauna and jacuzzi

★ 10.0Couple

An amazing spa across the street.

★ 10.0

The massage across the street.

★ 10.0Partner

Fabulous rooftop pool and spa.

★ 8.0Couple

Sauna, steam facilities

★ 10.0

Transport: What guests say

View Cape House Hotel, Bangkok

15 relevant reviews

The cost of requesting a car from them to pick you up or drop you off at the airport is very high, exceeding double what you would pay if you took one from outside.

★ 8.0Family with Children

Also they got us a driver parked outside the hotel (not a taxi) to take us to a floating market that was a scam and they robbed us of alot of money.

★ 8.0Family with Children

The BTS station Chit Lom is only 400 meters away, but sometimes during rain or heat it felt far because there is no covered section.

★ 9.0Solo Traveller

Sometimes it took a long time to arrive by taxi because that area gets very congested and is on a one-way street, but that's Bangkok.

★ 9.0Extended Group

The road from BTS to hotel is a bit difficult, the road is very uneven especially when dragging suitcases

★ 9.0Couple

A small error: a free shuttle to the airport is mentioned on booking, but that is not the case.

★ 10.0Couple

It requires some transport planning to get back to the hotel as there are no side streets.

★ 8.0Couple

Reception will order a taxi for you around 200 baht to local attractions.

★ 10.0Couples

The place is far from shopping malls; you need a taxi.

★ 7.0Family with Children

Easy to get to BTS for traveling around the city.

★ 10.0Partner

Support in calling a taxi and negotiating the price.

★ 9.0Couple

Location, pool, great breakfast, good transport links

★ 8.0Couple

2 metro stations nearby, taxis or tuk-tuks.

★ 10.0Extended Group

5 to 8 minutes from the metro.

★ 10.0Family with Children

Easily reachable from the airport by skytrain.

★ 10.0Couple
Cape House Hotel, Bangkok

Cape House Hotel, Bangkok

Rooms5Price rangeTHB 3 599 - THB 10 716Room size range25 - 73 m²
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